





Upalong is a small and select residential care home where nine residents are provided with twenty four hour care in a "homely" environment by experienced and attentive staff.
Each resident is encouraged to enjoy the best quality of life suited to them individually. The chef prepares a varied menu taking into account the preferences of each resident. Residents are encouraged to participate in hobbies or games. The comfort and well being...
Care Provided by Upalong Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 9 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fee are based on an assessment of the resident and their care needs and the room they would occupy.
The price(s) shown are provided by the care home. Contact Upalong Residential Home for full pricing details and T&Cs.
Contact Upalong Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Mary McTeggart
- Private Owned
Person in charge
- Mary McTeggart (Owner/Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (7)
- Couples/Companion Rooms (1)
Visiting
- Open visiting and visitors requested to avoid mealtimes. It is preferred that a viewing is arranged by appointment to ensure that the relevant member of staff is available to provide a tour of the Home and answer any questions that may be asked.
Parking
- There is a small car park for the use of visitors.
Upalong Residential Home Reviews (14)
Upalong Residential Home has a Review Score of 9.6 (9.606) out of 10, based on 9 reviews in the last 2 years.
Over all time Upalong Residential Home has 14 reviews.
Upalong has a lovely homely atmosphere promoted by the cheerful furnishings and decoration in a characterful house. Having witnessed residents at routine and 'special' times, I see them regarded by staff as family, who are treated with considerate professional and above all caring attention. The home cooked food is good and I've enjoyed teatime snacks at birthday celebrations. A good variety of organised recreational activities is on offer but residents clearly have a choice about taking part (they are encouraged to do so). My relative used to decline but now shows real pleasure joining in. I'm delighted with the care and security from which she benefits. She says Upalong is her home and rightly so. Coming from a solitary and lonely existence, smiles and laughter are now an everyday part of her life. Thank you all.
My mother in law is very happy hear and has no complaints at all .
She loves the staff.
Well run friendly care home would recommend to anyone looking for a smaller friendly care home .
The minute my Uncle moved in, he felt at home straight away. The home is so clean and tidy with a great professional kitchen, which provides great tasty fresh meals everyday. Safety is the main priority at all times. The staff are excellent, interacting with the residents all day, ensuring they stay alert and stimulating the brain. The under manager is brilliant ensuring everyone is happy and the home runs smoothly. My Uncle's health and mobility has improved since moving here.
This gentleman has settled very quickly into his new environment and we are pleased that he is able to enjoy a good quality of life at the Home.
Mum's been in Upalong for the last 18 months and it has been marvelous from the day she moved in the care, staff food and facilities are all excellent, Mum especially enjoys the gardens - and is in great hands. Thanks you all the care staff.
I have a lovely room which is kept clean and tidy. The food is good quality.
Always welcomed by friendly staff at any time. Everywhere is very clean and tidy as rooms are cleaned thoroughly every day. The rooms are always lovely and warm, and my mum is content knowing her individual needs are catered for, therefore I am happy.
Our experience with Upalong has been extremely positive, the staff and overall care are amazing.
Lovely, friendly home. We were welcomed in, asked if we would like a hot drink. All the staff were very caring. If I had to go into a home, I would choose this one, if I lived nearer. Just a lovely home.
After a bad experience in a care home for Mum, I visited many others to find the right place - I found Upalong. I am so pleased to have found this home, it is beautiful. The home is so clean, fresh and welcoming. The staff are kind-hearted, lovely, caring people. Mum is so much happier, I can really tell she is well cared for now. She looks well and she is relaxed and content. Her room is immaculate and her belongings well looked after. The home-cooked food is excellent. Visitors are made very welcome. I can highly recommend Upalong.
We were pleased to receive this positive review and that the resident is happy and content at Upalong. We strive to provide the very best environment and care for all our residents and give them the maximum quality of life that they are able to enjoy.
My mother has been at the home since May 2019 and during this time, I have found the staff to be professional, polite, friendly and welcoming. During the current pandemic, I have felt very reassured that she is being well looked after and kept safe.
We appreciate receiving such excellent reviews as the Home does strive to provide our residents with a personal service in warm and comfortable surroundings.
As far as I can testify during the covid-19 crisis, the care provided to my mother has been excellent. The staff are always friendly, helpful and readily available on the phone. The home has been very welcoming and my mother seems very happy there.
This review is very much appreciated, particularly during these difficult times with Covid. The Home has been free of the virus and strives to continue in the same way.
Our mother has been living at Upalong since May 2019. She has a lovely comfy room with her own bathroom and the care she receives is excellent. She has wonderful, homecooked food and there is an open door policy to visiting, pre-lockdown. Our mother feels safe and secure. The staff are very approachable, friendly, competent and keep us informed. I can only say that we are extremely grateful that we found Upalong and feel very happy that she is looked after so well.
Upalong is a very caring and homely place. I am so pleased my brother and I found this home for our mother. The staff are delightful and their patience, dedication and care is immeasurable. Although it is a difficult time and I am unable to visit, I am confident my mother is very well looked after.
She's not just happier now - the care she has received has improved her physical state enormously. The fabulous, home-cooked food probably has played a good part in elevating Mum's spirits. I call her every day to ask the menu so that I can enjoy it myself vicariously. Visiting at weekends, it's a pleasure simply to inhale, though the staff invariably ply family members with tea, biscuits and the occasional sandwich so we aren't entirely left out.
There is no safer, better place for someone elderly to live out their days.
This review is welcomed and appreciated by all the staff and manager/owner at Upalong. It is always the intention of the Home to provide the very best care possible to all our residents at all times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Upalong Residential Home
What types of Care is Upalong Residential Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Upalong Residential Home have?
There are 7 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Upalong Residential Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Upalong Residential Home to the centre of Camberley?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Upalong Residential Home to verify any information. View our terms and conditions. Upalong Residential Home has an Enhanced Service -more info.