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Coast Care Centre

154 Barnhorn Road, Bexhill-on-Sea, East Sussex TN39 4QL
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Coast Care Centre, Bexhill-on-Sea
Coast Care Centre, Bexhill-on-Sea
Coast Care Centre, Bexhill-on-Sea

Opened in 2020 to assist the NHS with the Covid-19 pandemic, Coast Care Group is a purpose-built 43 bed home specialising in nursing dementia. It is situated in the very peaceful area of Bexhill, close to a beautiful and accessible seafront.

The home enjoys 2 large communal lounges, which are accessible for people with a variety of mobility needs. There is also a lovely dining area in the conservatory, overlooking neighbouring...  

Care Provided by Coast Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,600£1,400 - £1,700
Residential Dementia Care£1,350 - £1,700£1,400 - £1,700
Nursing Care£1,500 - £1,800£1,700 - £2,000
Nursing Dementia Care£1,600 - £1,900£1,700 - £2,000

We apply, on your behalf, to the NHS with a nursing assessment in order to obtain a Funded Nursing Contribution to contribute towards your nursing requirements. Should this be successful, the contribution will be retained by us for this purpose in addition to the above-mentioned fees.

Hairdressing is included in fees listed

Contact Coast Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • William Poore(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (44)

Visiting

  • Visiting is at anytime. During Covid Government guidelines are being followed.

Parking

  • Parking available onsite.

Coast Care Centre Reviews (44)

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9.5

Coast Care Centre has a Review Score of 9.5 (9.466) out of 10, based on 30 reviews in the last 2 years. Over all time Coast Care Centre has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Nena S (Niece of Resident) published on 11 June 2025 Submitted via Website
Overall Experience
Generally very good care although my relatives wishes are not always easy for them to express.
Some foods issues but usually addressed.
The room is clean and tidy and has been personalised as much as possible.

Communication with staff is excellent

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

thank you for your kind words, I will ensure that. pass on your feedback to the rest of the team.

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Review from Richard C (Son of Resident) published on 4 June 2025 Submitted via Website
Overall Experience

Excellent. Mum is settled, safe and happy and is taking part in lots of activities. Very impressed by staff who are very friendly, always on-hand to help, and pro-actively keep me informed of any issues. Thank you.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you so much for your kind words , I will ensure I pass on your wonderful feedback to the rest of the team at coast care centre.

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Review from Pauline P (Wife of Resident) published on 4 June 2025 Submitted via Postal Card
Overall Experience

I can't speak highly enough of here. The support they have given him and myself is amazing. He is the best he has been since last July after a major stroke. The activities and nursing is brilliant. Thank you all.

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Review from E D (Wife of Resident) published on 3 June 2025 Submitted via Website
Overall Experience

Coast Care Centre is a light, bright facility with staff to match. Every single member of staff I have spoken to/dealt with has been polite, kind, very caring and informative. My husband is very well cared for and his surroundings are the best.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you so much for your lovely feedback , I will be sure to pass on your kind words to the team at coast care centre. Many Thanks

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Review from Mark W (Son of Resident) published on 3 June 2025 Submitted via Website
Overall Experience
The staff show exceptional caring for residents, taking time to get to know individual needs. The staff certainly earn their probably below average wages, and do so with a smile.

We have always been impressed by the general atmosphere of the home, and cleanliness of the place.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you so much for your kind words, I will ensure that all the staff receive your lovely feedback. Thank you

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Review from R F (Daughter of Resident) published on 3 June 2025 Submitted via Website
Overall Experience

My Mother was placed into Coast Care from being in hospital. My Mother has dementia and can get extremely unsettled but Coast Care have amazing staff who have really worked hard to make her feel at home and settled.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you so much for your kind words , I will ensure that your feedback is passed on to the team at coast care centre.

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Review from M W (Son of Resident) published on 30 April 2025 Submitted via Postal Card
Overall Experience

I have the utmost respect towards the staff at this care home. What I have seen coming here for the last year is the care and kindness that the staff show the residence. As a son I know that my mother is well looked after and is most importantly safe. She has regular days out to various places which she enjoys immensely. My mum is safe and happy here and as a son I could not ask for any more. Great care home with excellent staff. Thank you

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you so much for your kind words , we will ensure that we pass on your feedback to the rest of the team at Coast Care Centre

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Review from Thomas E (Respite Resident) published on 28 February 2025 Submitted via Website
Overall Experience

This is the second stay I have had at Coast Care and again it was a lovely stay. The staff and the support they provide is exceptional. As a 23-year-old, it is always hard accepting care, especially having to go somewhere for a respite stay, however, the staff and management, they are all so welcoming. The care and support the carers provide is great and they are always attentive to my needs, including being gentle when they can sense I am in pain. Shoutout to two staff members for always having a laugh and really understanding my care. I would recommend Coast Care to anyone.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you for your lovely feedback, I will ensure that I pass on your lovely feedback and kind words. Thank you.

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Review from Paula Q (Daughter of Resident) published on 30 December 2024 Submitted via Postal Card
Overall Experience

My mother was with you for approximately four weeks and was treated with care and dignity. She came to you straight from hospital and was very nervous. She was treated very well.

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Review from Victoria M (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience

Mum is very happy here. She always looks clean and cheerful. The food is very good. All the staff are delightful and there is always something going on.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you very much for your kinds words, I will ensure this is passed on to the rest of the team.

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Review from Mark S (Son of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience

This care home is fantastic, pleased my mum was allocated a space here from when she was discharged from hospital. Quality of care is fantastic, fully engaging with staff to clients' needs very friendly. Always friendly with visitors, offer tea or coffee every visit. Easy to talk to and express concerns. Sadly my mum has to leave this place due to permanent care home, she loves all the staff.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you very much for your lovely review and kind words, I will ensure that this is passed on to the rest of the team at Coast Care Centre.

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Review from Bea M (Daughter of Resident) published on 28 July 2023 Submitted via Website
Overall Experience
My mum was with the home for six months between hospital and moving to a permanent home a bit closer to her actual abode.
Our family was so impressed with the attentive care she received and so grateful. The team members are incredibly caring and cheery - the atmosphere this creates was ever-evident. This was coupled with such great expertise, skill and kindness in their approach. A brilliant team and wonderful individual staff.

Thank you so much! Also, thank you for looking after visitors so well. We had to travel in from different places, usually by public transport. Thank you for offering cups of tea. You're all wonderful.

Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care Centre

Thank you so much for your kind words. I have passed this review on to the team at Coast Care Centre.

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Review from Sarah D (Daughter of Resident) published on 17 April 2023 Submitted via Website
Overall Experience
Can't fault this home. My dad is a resident now after his dementia got too much for my mum to cope with. He is very comfortable, happy and very content. The staff are very friendly and helpful and truly care for everyone in every way.
Very happy for my dad to be here.

Thanks to everyone.

Reply from Lynda Dewhurst, Director at Coast Care Centre

Thank you for your kind words, we will pass them on to the team at the Coast Care Centre. We are happy your father is happy and content.

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Review from Nikkie L (Daughter of Resident) published on 10 April 2023 Submitted via Website
Overall Experience

Amazing staff, they look after my mum who has Alzheimer's. She's been there 2 years now. We always get an amazing welcome from the staff. They not only help the residents but myself as well. I was ready to walk away from her last year until I spoke to the support manager she suggested some things and they worked. She has helped me come to terms with losing mum to home so quickly. It's like a big family there including us. Can't thank them enough.

Reply from Lynda Dewhurst, Director at Coast Care Centre

Thank you for your kind words, they will be passed onto the whole team.

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Review from C M (Daughter of Resident) published on 28 March 2023 Submitted via Website
Overall Experience

My dad had been here since September 2022. I have found all the staff to be caring, conscientious and friendly. Dad has settled in well and is happy. I feel confident that he is receiving excellent care, physically and emotionally.

Reply from Lynda Dewhurst, Director at Coast Care Centre

Thank you for your review. We are so pleased to hear that your dad is settled and happy with us.

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Review from G W (Wife of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

As my husband is bedbound, there are no activities provided.

Reply from Lynda Dewhurst, Director at Coast Care Centre

I am sorry to hear that you feel no activities are provided to your husband. At the Coast Care Centre, we have a team of four activity coordinators. I would advise you to speak with the management team to speak of any concerns that you may have.

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Review from Alan B (Friend of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

My elderly friend came into the home in March 2021 after a stroke and dementia and steadily went downhill until she passed away in December, but the staff really looked after her and always spoke well of my friend and she thought the world of all the staff and often told me how kind they were to her. The home always kept me informed of any changes to her health and all the staff were very friendly towards me and whenever I visited I was always offered a cup of tea and I always felt relaxed when visiting, when signing in at reception there was always a warm welcome and always had a good natter with the receptionist who I mainly saw. All in all, the home was very clean and the staff very respectful and professional, the manager was always on hand and so was his right-hand lady, and there was a young carer who often had some advice for me as I found the dementia was quite hard to get my head around, so thank you to the carer. I would like to express my thanks to all the staff and highly recommend Coast Care Centre.

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Review from Diane H (Sister of Resident) published on 1 November 2021 Submitted via Postal Card
Overall Experience

I cannot express how happy myself and the family are with my sister's care at your home. My sister is so happy here, all the staff I've met are kind and caring, nothing seems too much trouble for them. She has a room with a real window that can be opened and she looks out at lovely trees, a real joy. I feel very lucky she has been sent to Coast Care Centre. Thank you.

Reply from Poppy Bellchambers, Executive head of Outcomes and Placements at Coast Care Centre
This is so lovely to hear Diane and I will ensure that this lovely review is passed on to the team at the Coast Care Centre.

Thank you for your kind words.

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Review from Ruth A (Mother of Resident) published on 20 August 2021 Submitted via Website
Overall Experience
The friendly and happy atmosphere at Coast Care Centre is immediately obvious when you walk through the door and is consistently of a very high standard.
My son arrived at Coast Care Centre on July 1st 2021 and I have been nothing but highly satisfied with the way in which he has been treated. Nothing is too much trouble and all staff go out of their way to make him comfortable and valued.

Communication is excellent on all levels and I feel my son is cared for, safe and supported in every way.

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Review from Sandra W (Resident / Service User) published on 5 August 2021 Submitted via Postal Card
Overall Experience

I love it here as everyone is so helpful and cheerful.

Reply from Poppy Bellchambers, Executive head of Outcomes and Placements at Coast Care Centre

Thank you so much for your kind words. This is so lovely to hear, and I will ensure that this is passed on to the rest of the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (48) & Events (0)

News
  • 19 Mar 2025

    Coast Care Homes Ltd are delighted to announce that the company has officially transitioned to an Employee Ownership Trust (EOT). An Employee Ownership Trust is a government backed scheme that...

  • 16 Jan 2025

  • 16 Jan 2025

Upcoming Events

There are no upcoming events for Coast Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Coast Care Centre.

Accreditations

There are no accreditations posted yet for Coast Care Centre.

Meet the Team (7)

Kevin Dewhurst
Kevin DewhurstJob Title:OwnerJoined: 2003

Kevin, alongside his wife Lynda, started the company in 2003 when they purchased Whitebriars. Before this, Kevin had spent most of his career in the construction industry, before he decided he needed a career change.

Whilst Kevin did not have a background in care before this, Kevin quickly identified the areas of care that were failing and made it his mission to ensure Coast Care Homes Ltd was a leader in providing innovative outcomes and outstanding person-centred care. Kevin has been ever-present at all services and supports the management teams daily, offering experience and guidance.

Kevin’s inspiration came from David Sheard from Dementia Care Matters, and the ethos instilled by Kevin is present in all the services.

Lynda Dewhurst
Lynda DewhurstJob Title:OwnerJoined: 2003

Lynda, alongside her husband Kevin, started the company in 2003 when they purchased Whitebriars.

Lynda has been involved with the shaping of Coast Care Homes since the beginning and has been a driver in ensuring the homes are welcoming and have a homely feel. Lynda has been integral in helping to ensure the company has a positive Social Media presence, which has contributed massively towards the excellent reputation that Coast Care Homes have in the East Sussex area.

Lynda’s day-to-day involvement is in guiding the Activities & Outcomes team, to ensure Coast Care Homes sets itself apart from other local homes in the area, by providing Outstanding Outcomes. Lynda is also heavily involved in planning regular Staff Appreciation events, ensuring that staff feel valued when working for Coast Care Homes and improving staff retention.

Bill Poore
Bill PooreJob Title:Operations ManagerJoined: 2012

Bill started with Coast Care in September 2012, starting at Whitecliff Care Home as a Care Assistant. Bill joined Coast Care after caring for his grandad who suffered from Dementia & Parkinson’s Disease.

Bill has a Level 5 Degree in Health & Social Care and has worked in several roles within the company, including as Manager at Coast Community Care, Whitebriars and Coast Care Centre. Bill has helped to foster a caring culture within the homes and has helped to develop processes that allow the Coast Care Culture to be given to clients who have Complex Nursing needs.

Bill’s strengths are in his focus on promoting high revenues and increasing profitability, contributing to increased revenue streams across the services managed.

Bill is currently involved in an Operational sense for all the services, however, he has day-to-day involvement with Coast Care Centre & Coast Community Care, supporting the management teams at these services.

Danielle Henderson
Danielle HendersonJob Title:Operations ManagerJoined: 2020

Danielle Henderson has worked for Coast Care Homes for over 13 years. From the start of her employment with Coast Care, she has always shown great passion, empathy, and loving support to those she has cared for.

This approach has translated to other relationships with residents' families, health professionals and staff teams.

Danielle has risen from a carer role to Team Leader, Deputy Manager, Home Manager and now an Operations Manager.

Danielle is a fantastic communicator and motivator, she spends many hours in constant supervision building her management and staff teams and helping them to deliver an extremely high level of person-centred care. She ultimately though, has a very special and consistent relationship with her residents, always trying to discover more of their own unique personalities and working hard with her staff and activities teams to connect and meet all their emotional and physical needs.

Danielle has helped to foster efficient and hardworking teams, whose primary focus is ensuring that the residents have the best lived experience. Danielle is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.

Lindsey Sherwood
Lindsey SherwoodJob Title:Operations ManagerJoined: 2022

Lindsey started with Coast Care in January 2022, joining the company as an Operations Manager. Lindsey has lots of experience in care, and before joining Coast Care Homes, had been overseeing other homes locally. Lindsey is passionate about person-centred care and it’s because of this, that she has been such a good fit at Coast Care Homes.

Lindsey’s strengths are in her calm and caring nature, which allows her to never be flustered and is excellent at problem-solving in moments of difficulty. Lindsey has also shown strength in her staff management skills, in being able to effectively communicate Coast Care Homes's vision for all staff joining the company.

Lindsey is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.

Tee Small
Tee SmallJob Title:ManagerJoined: 2020

Tee started with Coast Care in August 2020, originally joining the company as an Admin Assistant at Coast Care Centre, before becoming then Co-Manager in June 2023.

Tee joined Coast Care Centre during the pandemic, assisting the service to successfully manage over 350 admissions and discharges within the first year.

Tee has worked in various care settings since 2004 and has lots of experience working closely with children who suffer from profound physical disabilities.

Tee’s strengths lie in her strong commercial focus, which has helped Coast Care Centre reach record income levels. Tee has also brought a wealth of knowledge in Complex Conditions, which has been a key reason why Coast Care Centre has been able to successfully complete packages for clients with complex needs.

Louis Stannett
Louis StannettJob Title:ManagerJoined: 2020

Louis started with Coast Care in April 2020, originally joining the company as a Care Assistant at Coast Care Centre, before becoming then Co-Manager in June 2023.

Louis joined Coast Care Centre after wanting to pursue a career in care, following helping to care for both of his grandparents and finding he had a real interest in caring for the elderly. Louis has progressed very quickly and quickly emerged as an excellent leader amongst the care team and quickly developed into the management team.

Louis strengths lie in his strong staff management skills and his ability to manage numerous responsibilities and duties. Louis is currently the Co-Manager alongside Tee Small and this has given the management team a perfect mix of skills, as well as giving the home the ability to have a manager on the care floor, supporting the care team, more often.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coast Care Centre to verify any information. View our terms and conditions. Coast Care Centre has an Enhanced Service -more info.