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Care Homes Owned by Coast Care Group

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coast Care Group
Coast Care Group offers residents a loving and caring environment, with all three homes situated close to the seafront.

The care homes give warm and nurturing care that is tailored to each resident taking into account the varied and different needs.

Highly experienced staff put residents' dignity and respect at the heart of the care and encourage independence.

Coast Care Group follow the 'feelings matter most' model of care pioneered by Dementia Care Matters and share the belief in the importance of meeting residents' emotional needs as well as providing the best physical care.

Long term, short term, respite, daycare and home are available at all three homes.

Coast Care Group Locations (4)

4 Care Homes owned by Coast Care Group
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The Whitebeach

24 Upper Maze Hill, St Leonards-on-Sea TN38 0LA 

9.9 92 reviews
"Whitebeach Care Home have been absolutely wonderful in supporting my mum through her changing needs. It's very clear that they genuinely…"   Read all 92 reviews
Location Type Care Home

The Whitebeach is a hub community home specialisng in dementia care offering daycare, home care, respite and residential care services. All bedrooms have en suite facilities and some are suitable for couples. The day centre opens out onto a… Read more about The Whitebeach

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 39 Rooms
Whitecliff

Charles Road, St Leonards-on-Sea TN38 0JU 

9.8 46 reviews
"From the very first time I visited my daughter I have been impressed by the love and care she is receiving at Whitecliff. All the staff are…"   Read all 46 reviews
Location Type Care Home

Whitecliff in St Leonards-on-Sea provides residential care to older people in the Hastings area. Person-centred care is delivered by a motivated staff team who treat residents with dignity and respect at all times. There are plenty of activities… Read more about Whitecliff

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 28 Rooms
Whitebriars

20 Bedford Avenue, Bexhill-on-Sea TN40 1NG 

9.7 48 reviews
"Whitebriars always provide fantastic care, paired with kindness. The staff are amazing, and always go one step beyond to assist all…"   Read all 48 reviews
Location Type Care Home

The Whitebriars was built in the 1920s as a country house. It has been extended and modernised throughout the years yet still retains a homely atmosphere. The Whitebriars is situated approximately 60 yards from the seafront, close to the De La Warr Pavillion. The… Read more about Whitebriars

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 26 Rooms
Coast Care Centre

154 Barnhorn Road, Bexhill-on-Sea TN39 4QL 

9.5 41 reviews
"The staff are all amazing, welcoming. Nothing is too much trouble for them. They go above and beyond to accommodate my son's needs, polite,…"   Read all 41 reviews
Location Type Care Home

Opened in 2020 to assist the NHS with the Covid-19 pandemic, Coast Care Group is a purpose-built 43 bed home specialising in nursing dementia. It is situated in the very peaceful area of Bexhill, close to a beautiful and accessible seafront. The home… Read more about Coast Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 44 Rooms

Coast Care Group Reviews (227)

9.7

Coast Care Group has a Group Review Score of 9.7 (9.727) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coast Care Group must have a Review Score.

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Review of

Whitecliff

from Beryl W (Mother of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first time I visited my daughter I have been impressed by the love and care she is receiving at Whitecliff. All the staff are so lovely and kind, they are interested in her as a person; her interests, her family, and anything that might stimulate her. When she's restless they walk and
talk with her, when she's upset they give her a hug. They take the trouble to make her nails and hair look pretty and they take her on outings. When I visit the staff interact with me, and I am always offered a drink. They speak to me about any concerns they may have regarding my daughter.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitecliffThank you very much for your lovely feedback , its. pleasure looking after your daughter. I will ensure I pass over your feedback to the rest of the team at whitecliff.
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Review of

The Whitebeach

from Marney H (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whitebeach Care Home have been absolutely wonderful in supporting my mum through her changing needs. It's very clear that they genuinely have her best interests at heart at all times. Communication with the team has been excellent - they keep us informed, listen carefully, and always show compassion
and understanding.
As mum has been on palliative care, Whitebeach have been incredibly supportive, not just to her but to us as a family, helping us navigate a very challenging time in her dementia journey. Their kindness, professionalism and genuine care have made an enormous difference, and we are truly grateful for everything they have done.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at The WhitebeachThank you so much for your wonderful feedback . it's such a pleasure looking after your mum . I will ensure I pass on your information over to our lovely team at whitebeach.
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Review of

Coast Care Centre

from Ann L (Mother of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all amazing, welcoming. Nothing is too much trouble for them. They go above and beyond to accommodate my son's needs, polite, professional. As a mother I totally feel at home my son is relaxed and happy as a family we only wish my son was able to live here sooner.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you so much for this really wonderful review. this will of course be shared with all of the team at coast care centre.
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Review of

Coast Care Centre

from Y P (Daughter-in-law of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Coast Care Centre is extremely positive. All the staff are friendly, helpful & able to answer any questions we have. We have observed staff give genuine care & support to residents, some of which can be challenging. Janice (activity staff) goes the extra mile to get residents involved
& engaged. Carer Ash stands out as an asset to the team.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you very much for this really positive feedback. We will ensure we pass this over to the rest of the team at coast care centre and to the two staff members that you have mentioned.
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Review of

Whitebriars

from Pamela S (Sister-in-law of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother-in-law has been at Whitebriars for several years now and is happy and settled. The staff are caring and supportive and this is very comforting for our family. Lots of fun activities and regular bus trips which he loves.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you very much for this lovely feedback , I will ensure that I pass this feedback to the rest of the team at Whitebriars.
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Review of

Coast Care Centre

from D D (Brother of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only visited my brother weekly for five weeks and have been impressed with the friendly staff. I myself had an injury and was treated and entered into the accident book. My brother initially improved but subsequently had a fall and he has now deteriorated. A good place to be looked after.
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Review of

Whitecliff

from Nicky G (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I arrived to find my mum engaged in a signing activity, she was laughing and smiling and participating; she remembered every word to the songs. She was having a great time socialising. The staff are kind and caring and pitch activities and conversations in a ways she can engage with. This respectful,
patient and kind home does mum the world of good. She is cared for fully which is very comforting.The staff always have her best interests at heart. Thank you.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitecliffThank you so much for such lovely words , I have passed on these kind words to the rest of the team. Thank you
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Review of

Coast Care Centre

from J P (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful, kind & always on hand to assist even when very busy. A big hand to all of the staff, couldn't be better.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you very much for your kind words , I will be sure to pass on your feedback to the rest of the team at ccc
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Review of

Whitecliff

from David W (Brother of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister Carol has been at Whitecliff for 2 years and she and I are very happy with the care home on all leavels.
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Review of

Whitecliff

from Kev P (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On first visit we were welcomed by such lovely, friendly staff. In my opinion they couldn't do enough for us. They made mum feel so welcome, and I know she was a bit anxious at first but by the time my sister and I left mum had a smile on her face, and we knew she would be happy and soon adapt to her
new home. All the staff are very helpful, friendly and supportive helping mum settle in and be happy.
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Review of

Coast Care Centre

from Lesley C (Relative of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving in I can only say everyone is exceptional. Smiling, always on hand if theres a problem.
All staff wave and speak, even if with another resident.
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Review of

Coast Care Centre

from Tony H (Son of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very happy with how my Mum has been cared for. At all times the staff & management have been very approachable and more than willing to help with any queries we have had. The staff are aware that my Mum is very anxious & it has been observed that they are very attentive when we are leaving.
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Review of

Whitebriars

from Julie S (Father-in-law of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at Whitebriars for about three and a half years, and I can honestly say he is extremely well looked after. My husband and I never have to worry about him. He always has a smile on his face when we visit, and he enjoys the trips they take him on. The staff are consistently friendly
and welcoming, and the care they show every resident is wonderful. The activities they provide have brought out a side of him I never expected to see, and he absolutely loves taking part.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you so much for your kind words. I'll make sure to pass on your lovely feedback to the rest of the team at Whitebriars.
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Review of

Whitebriars

from Martin S (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is very well cared for at Whitebrairs. Cannot fault it. Alicia and her staff are all very friendly and approachable. Nothing is too much trouble for them all.
I have 100% confidence in the home and Dad is very happy there.
Dad is always out on daytrips and plenty of things going on in the home
every day.
The communication from all the staff is excellent and I am kept well informed at all times.
A superb care home.
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Review of

Whitebriars

from David S (Nephew of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle is being so well looked after by the wonderful team at Whitebriers. We were worried about him being in a home but he loves it! Regular trips out and fantastic food and care. Thank you team 'coast care' Sales Family x
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Review of

Whitebriars

from Emily E (Niece of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whitebriars always provide fantastic care, paired with kindness. The staff are amazing, and always go one step beyond to assist all residents! The activities and days are stand out elements of this care home.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you so much for your lovely feedback , I will pass this on to the rest of the team at Whitebriars .
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Review of

Whitebriars

from Patricia S (Friend of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We always find the staff friendly and helpful The home is always very clean and tidy and the residents are well looked after. Lots of activities in house and outside visits. We have had relatives in other care homes and none compare to Whitebriars.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you for your lovely words , I will ensure I pass over your comments to the rest of the team at whitebriars .
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Review of

Whitebriars

from P S (Brother of Resident) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has now been a resident of "Whitebriars" for over 3 years. Management and staff have been amazing. Always courteous and willing to respond to any questions, suggestions. The frequent minibus trips really get a positive reaction and often note one-on-one attention to the less mobile residents
along with lots of activities in the 'common/activity areas'
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you very much for your feedback , I will ensure I pass on your kind words to the rest of the team at Whitebriars.
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Review of

Whitebriars

from Barbara B (Friend of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been visiting Whitebriars for a few years now and always found the staff very friendly. There are always activities for the residents and lovely outings.
We are amazed at just how much you all do for the residents to keep them occupied and happy. Well done all of you.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you very much for your kind words. I have passed these on to the team at Whitebriars.
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Review of

Coast Care Centre

from E M (Relative of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall the home seems pleasant. Staff are friendly. Helpful if you ask a question. Downside is I experienced a resident having to wait over an hour to use the toilet because she needed to be hoisted and the staff member that could do this was on their lunch break. When I left the resident was still
waiting. Not acceptable in my opinion.
Reply from Lynda Dewhurst, Director at Coast Care CentreThank you for your review. Please assured this has been taken to the management team and will be addressed immediately.
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Awards / Recognitions (0)

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Frequently Asked Questions about Coast Care Group

How many Care Homes does Coast Care Group own?

Coast Care Group own 4 Care Homes.

Which Coast Care Group Care Homes have the highest review score?

The Whitebeach, Whitecliff & Whitebriars have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coast Care Group to verify any information. View our terms and conditions. Coast Care Group has a Platinum Service – more info.