






The Whitebeach is a hub community home specialisng in dementia care offering daycare, home care, respite and residential care services.
All bedrooms have en suite facilities and some are suitable for couples.
The day centre opens out onto a large decking area which overlooks a beautiful sensory garden with stimulating colours, smells, running water and a reminiscing caravan.
Coast Care Group meets each resident's varied and differing needs, ensuring that every...
Care Provided by The Whitebeach
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Whitebeach for full pricing details and T&Cs.
Contact The Whitebeach to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coast Care Group
- Private Owned
Person in charge
- Rukayya Quin (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (33)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Whitebeach is open to visitors at anytime.
Parking
- Plenty of parking is available at all times.
The Whitebeach Reviews (95)
The Whitebeach has a Review Score of 9.8 (9.797) out of 10, based on 21 reviews in the last 2 years.
Over all time The Whitebeach has 95 reviews.
The staff at The Whitebeach are friendly, helpful & very understanding. I'm kept up to date with what's happening for my wife. She's able to do what she wants & is often checked up by them.
Thank you very much for your kind words. I will ensure I hand these over to the team at Whitebeach .
The staff at Whitebeach are amazing - they look after my Mum very well in sometimes difficult circumstances - the communication is very good and I am notified very quickly if any problems. They provide lots of activities and outings which really help the residents. I know my Mum is safe and well cared for at Whitebeach which is a comfort at a difficult time.
My mother has been at Whitebeach since 2020 and I am grateful everyday to EVERY member of staff for the excellent care she receives. I know she is very happy there because she shows that she loves all members of staff. Every need is taken care of; care and thought put into her quality of life, we recently enjoyed and mini tea party in her room because she is not strong enough to get out of bed now, with a beautiful cake made by the chef and organised by Millie. I am always kept informed about her health and wellbeing and its lovely to know that I can visit anytime.
Thank you so much for your kind words Jane , it's such a pleasure looking after your mum . I will ensue I pass on your feedback to the rest of the team at whitebeach.
I cannot speak more highly of this carehome if I tried, they are fantastic. The staff and management are so welcoming, kind and approachable. My Mum has settled in well and made friends with some residents and also a great rapport with the staff and management. They do many activities and really get to know and involve the residents and the families in everything they do. Thank you so much to all of you.
thank you so much for your kind words , its a true pleasure looking after your mum . I will be sure to pass over your feedback to the rest of the team at whitebeach.
My mum has been a resident at Whitebeach since July 2024. The improvement in her emotional and physical wellbeing since then has been remarkable. She is very well cared for, obviously loves the staff, who also love her, and everyone is always very welcoming when I visit.
Thank you very much for your kind words , I will be sure to pass your feedback on to the rest of the team at whitebeach.
As mum has been on palliative care, Whitebeach have been incredibly supportive, not just to her but to us as a family, helping us navigate a very challenging time in her dementia journey. Their kindness, professionalism and genuine care have made an enormous difference, and we are truly grateful for everything they have done.
Thank you so much for your wonderful feedback . it's such a pleasure looking after your mum . I will ensure I pass on your information over to our lovely team at whitebeach.
As it became increasingly apparent that my wife would need residential care after more than a two years of trying to care for her at home, together with her sister and with support from social services we set about visiting a number of care homes in the area. Initially my wife was in respite care at a care home we selected. It was a wholly unsatisfactory experience. Whitebeach was then recommended and after a week of day care and finding it to be both engaging and caring she became a resident. In the three years since then the level of care has remained at the same high standard.
Thank you for your feedback. We will ensure your kind words are fed back to our staff teams.
My sister was accepted at White Beach in Hastings earlier this year. I have been extremely impressed by all the staff at the home. My sister can be quite demanding and difficult at times and despite this she has been treated with patience and care. Staff have gone out of their way to find activities to make my sister's life more enjoyable and this has helped her settle. The home is clean and comfortable and my sister is encouraged to take part in activities.
Thank you for your kinds words, we will ensure this if fed back to our teams at Coast Care.
Our family are very pleased with Whitebeach. The home is clean and the food is of a very high standard. All of the staff are friendly and caring to the residents and nothing is too much trouble, the senior staff are also always on hand to talk through any concerns we might have about our mother.
Thank you so much for your lovely feedback, I will ensure that this is passed on to the rest of the team at whitebeach.
She has been at Whitebeach for the past 5 months and has settled in well. The carers are excellent and although she is a spinster she is very happy to be cared for by the men! The managers have been really helpful in helping to make my friend comfortable and at ease. On Saturday they arranged a lovely summer party for the residents but also included their own families who enjoyed it too - a lot of thought had gone into making the party and success. My friend would benefit from more interaction with mentally alert people as residents.
It was great loads to do. Great music, DJ was fantastic.
Raffle was very good, loads of prizes to pick from.
Decorations brilliant, garlands were great. Food and ice cream lovely.
Staff looked lovely in their dresses. A fabulous afternoon.
The only thing is my sister has to share a room with another lady who is bedbound and we have to pass through her room to get to my sisters which is not ideal. Otherwise 10/10.
My wife has been in Whitebeach for just over 1 year now, and the care given has been exemplary given the type of dementia she has. The staff are very considerate and caring my wife does respond to them very well. Her overall health has improved eg: keeping her weight stable, now eating with a knife, fork and spoon herself and does respond with the odd sentence. The only drawback us that she shares a room, hence satisfactory mark but it is always clean and tidy. All in all, I know she is in a safe and well cared for environment.
I honestly can't speak highly enough of Whitebeach. The home and facilities are lovely and well maintained, the garden is beautiful, the amount of activities, trips and parties they have is just fantastic! But it's mostly the staff who are just incredible! They have transformed my mum back into the fun loving happy soul she really is, after having had some quite traumatic experiences of different care homes beforehand, really are fantastic!
Thank you for your kind words, I will ensure that. pass on your feedback to the rest of the team.
The home is well run, clean and the staff are very friendly. Attentive and caring. There are plenty of activities and outings for the residents. The meals are well-balanced and can be served in the room if required. The medical needs are sorted and an eye is kept on ongoing conditions. Records/paperwork is available if required, i.e. care plans, etc. I would recommend this care home provider.
Thank you so much for your kind words , I will ensure that I pass this on to the team at whitebeach.
My father was in poor health when he went into Whitebeach and within a few weeks he had his medication reviewed, doctors and nurses input and person centred care. He has since improved massively with the outstanding care he is receiving from the wonderful staff at Whitebeach. They have also keep me up-to-date on all his progress and have supported me and my father into his new home. Whitebeach has lots of activities and outings and are so accommodating of family visiting. Has a lovely graden to also enjoy which is nice to get out an have a little walk around.
Thank you so much for your kind words , I will ensure to pass this over to the rest of the team at whitebeach.
He's always busy and really enjoys the activities on offer. It's been such a joy to see him so settled and forming strong bonds with his carers, who he's really fond of.
The home itself is lovely-bright, clean, and beautifully maintained, with peaceful gardens that he loves. Knowing he's safe, well looked after, and genuinely happy brings us so much peace of mind. We feel incredibly lucky to have found Whitebeach.
Thank you so much for your kind words. It's a true pleasure looking after your father . I will pass on your wonderful feedback to the rest of the team at Whitebeach .
The food is lovely, I could eat it myself looks amazing and the recent Hawaiian party in August was such a lovely time. The decor was great, singer, everything. Looking forward to the Christmas party.
Thank you so much for your lovely feedback, I will ensure I pass this over to the rest of the team at Whitebeach.
The staff organised a lovely cream ta for my nan's birthday. From the decor to the delicious homemade food (the chef is an excellent baker!), it felt really special and we really appreciated it. Thank you!
Thank you so much for your kind words, I will ensure I pass these on to the rest of the team at Whitebeach. Kind regards.
We celebrated my mother-in-law's birthday and was invited to afternoon tea which was very lovely indeed, wasn't expecting this at all. Well cooked cakes and nice sandwiches and scones and even baked a birthday cake. We were all really made to feel welcome, the staff came in to sing happy birthday too. We were really happy with how she was well looked after. Well done. 10/10.
Thank you very much for your kind words. I will ensure I pass these on to the rest of the team at Whitebeach.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (47) & Events (0)
- 19 Mar 2025
Coast Care Homes Ltd are delighted to announce that the company has officially transitioned to an Employee Ownership Trust (EOT). An Employee Ownership Trust is a government backed scheme that...
- 16 Jan 2025
- 16 Jan 2025
There are no upcoming events for The Whitebeach.
Awards / Recognitions (2)
- 17 Apr 2021Recipient: The Whitebeach
- 25 Nov 2020Recipient: The Whitebeach
Accreditations
There are no accreditations posted yet for The Whitebeach.
Meet the Team (5)

Kevin, alongside his wife Lynda, started the company in 2003 when they purchased Whitebriars. Before this, Kevin had spent most of his career in the construction industry, before he decided he needed a career change.
Whilst Kevin did not have a background in care before this, Kevin quickly identified the areas of care that were failing and made it his mission to ensure Coast Care Homes Ltd was a leader in providing innovative outcomes and outstanding person-centred care. Kevin has been ever-present at all services and supports the management teams daily, offering experience and guidance.
Kevin’s inspiration came from David Sheard from Dementia Care Matters, and the ethos instilled by Kevin is present in all the services.

Lynda, alongside her husband Kevin, started the company in 2003 when they purchased Whitebriars.
Lynda has been involved with the shaping of Coast Care Homes since the beginning and has been a driver in ensuring the homes are welcoming and have a homely feel. Lynda has been integral in helping to ensure the company has a positive Social Media presence, which has contributed massively towards the excellent reputation that Coast Care Homes have in the East Sussex area.
Lynda’s day-to-day involvement is in guiding the Activities & Outcomes team, to ensure Coast Care Homes sets itself apart from other local homes in the area, by providing Outstanding Outcomes. Lynda is also heavily involved in planning regular Staff Appreciation events, ensuring that staff feel valued when working for Coast Care Homes and improving staff retention.

Danielle Henderson has worked for Coast Care Homes for over 13 years. From the start of her employment with Coast Care, she has always shown great passion, empathy, and loving support to those she has cared for.
This approach has translated to other relationships with residents' families, health professionals and staff teams.
Danielle has risen from a carer role to Team Leader, Deputy Manager, Home Manager and now an Operations Manager.
Danielle is a fantastic communicator and motivator, she spends many hours in constant supervision building her management and staff teams and helping them to deliver an extremely high level of person-centred care. She ultimately though, has a very special and consistent relationship with her residents, always trying to discover more of their own unique personalities and working hard with her staff and activities teams to connect and meet all their emotional and physical needs.
Danielle has helped to foster efficient and hardworking teams, whose primary focus is ensuring that the residents have the best lived experience. Danielle is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.

Bill started with Coast Care in September 2012, starting at Whitecliff Care Home as a Care Assistant. Bill joined Coast Care after caring for his grandad who suffered from Dementia & Parkinson’s Disease.
Bill has a Level 5 Degree in Health & Social Care and has worked in several roles within the company, including as Manager at Coast Community Care, Whitebriars and Coast Care Centre. Bill has helped to foster a caring culture within the homes and has helped to develop processes that allow the Coast Care Culture to be given to clients who have Complex Nursing needs.
Bill’s strengths are in his focus on promoting high revenues and increasing profitability, contributing to increased revenue streams across the services managed.
Bill is currently involved in an Operational sense for all the services, however, he has day-to-day involvement with Coast Care Centre & Coast Community Care, supporting the management teams at these services.

Lindsey started with Coast Care in January 2022, joining the company as an Operations Manager. Lindsey has lots of experience in care, and before joining Coast Care Homes, had been overseeing other homes locally. Lindsey is passionate about person-centred care and it’s because of this, that she has been such a good fit at Coast Care Homes.
Lindsey’s strengths are in her calm and caring nature, which allows her to never be flustered and is excellent at problem-solving in moments of difficulty. Lindsey has also shown strength in her staff management skills, in being able to effectively communicate Coast Care Homes's vision for all staff joining the company.
Lindsey is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.
Frequently Asked Questions about The Whitebeach
What types of Care is The Whitebeach registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Whitebeach have?
There are 33 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at The Whitebeach?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Whitebeach to the centre of St Leonards-on-Sea?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Whitebeach to verify any information. View our terms and conditions. The Whitebeach has an Enhanced Service -more info.