The Whitebeach

Superb. Excellent. Exactly what Mum needs. I'm 100% happy and reassured by the care my mum receives. The staff are completely caring and professional. I can't thank them enough.

I was particularly impressed by the “Whitebeach Dignity Tree”, a mural painted on the wall with well-thought-out aims/objectives posted around the tree.

Keep up the lovely work all you beautiful people.

My mum moved in a few weeks ago after a prolonged stay in hospital and an unsatisfactory residence at another care home, so I wanted to make sure that her new home would be more suited to her needs. Whitebeach has exceeded my expectations! The staff couldn't be friendlier or more welcoming. Even before Mum moved in, the management took the time to meet with her and answer any questions she had and they were so helpful to me too. The day Mum moved in, staff came by her room to introduce themselves and say how happy they were to meet her. This was a wonderful way to make her feel welcome from the very start and Mum had a big smile on her face. Her room is a good size and being able to have it just the way the resident wants is another positive for Whitebeach. Her laundry is done and bedsheets are regularly changed, Mum says it's like staying in a posh hotel. The food is delicious, and the activities and trips are wonderful too. I can't recommend Whitebeach enough. We are very happy.

My mother moved in at the end of October and now lives less than four minutes from where I am. She moved from the busyness of London, a one-bedroom flat, which she couldn't manage by herself, to a lovely room with a view in St Leonards where all her needs are met. The building is like living in one's home and the staff always take time to say hello and acknowledge my presence when I visit. The option is there for the resident to get involved with different activities and at the same time, there is no pressure to join in. My mother prefers to stay in her room and is encouraged to come out and meet people, which she sometimes does. I am stress-free as a result of this move. I can't thank the staff at The Whitebeach enough. I really recommend this as a place to house your loved ones if they need that little bit of extra special care. Thank you.

Dad has settled very well at this excellent home. The staff are absolutely brilliant and all Dad's needs are catered for. I cannot recommend The Whitebeach highly enough. They are fantastic.

Staff have always been lovely, caring and kind with my grandad.

My Mum has been going to The Whitebeach Care home as a non-residential attendee since the beginning of July. She has dementia and is cared for by my Dad at their home. We have been looking for the right care provider for her that really enables her to remain active, to have fun, to socialise but also to be in a safe environment. The Whitebeach Care facility has absolutely exceeded our expectations. My Mum lights up when she arrives and really enjoys herself here and it's met what she needs, absolutely. It's given a welcome break for my Dad too. The house is spotless, the staff are really friendly, helpful and the atmosphere is welcoming, with the residents and day attendees treated with respect and with warmth. I couldn't recommend this more highly. The best care provider in the area.

I organised to take my parents to Whitebeach for a holiday from their care home in Birmingham. They loved it and didn't want to leave. I was not at all surprised; the food was first class, the staff professional, friendly and fun and the management were approachable, supportive and accommodating. The activities were varied and my parents also enjoyed bus trips, a car trip to a place of their choice and, in particular, an afternoon at the group's caravan (with tea and biscuits on tap). I'm delighted that after a meeting with the Executive Head of Outcomes and Placements, who met with us to discuss my parents' future, we were able to move them into one of the group's neighbouring homes in Bexhill on Sea which better suited their needs and where they're experiencing the same levels of kindness and support that they did at Whitebeach. I highly recommend Coast Care Homes, and it's reassuring to know that they are able to offer varying care in each of their homes should my parents' needs change, avoiding a major upheaval.

Very caring home, with plenty of staff always involved with the residents, offering different activities, drinks and snacks. When my father was severely ill, the care was excellent, including the level of nursing that he needed. The support given to me at this time was also much appreciated.

My uncle has been here at Whitebeach for a number of months now after a long stay in hospital. This was such a hard decision for the family to come to but that said, he could not be in a better home. The kind, compassionate team go above and beyond and this shows in so many ways, this feels more like a big house that they all live in rather than a clinical home. It is so clean in all areas and the food is so fresh, they monitor his food and drink intake and I am regularly updated on his health. The number of activities and different trips they have going on are brilliant, it's been so lovely to be part of this and now that Covid restrictions are getting better to be able to see uncle in his environment gives us more comfort. When I leave after my visit, I am not sad because I know he is in great hands and I look forward to our next. I would like to thank the team at Whitebeach for the respect and ongoing care you all give to my uncle.

The staff here are extremely friendly and helpful. Genuinely care for my mother. Nothing is too much trouble. Excellent at keeping us informed about Mum's health concerns, etc. It has lots of activities and bus trips, and the home looks very festive according to the season, Christmas, Halloween, Easter, Independence Day, etc.

Mum came to The Whitbeach just before Mothering Sunday. She settled in the garden, wandered through the corridors and told us how posh the place was. We have phoned regularly to check how Mum is settling in and are always happy to be told of Mum's antics. The staff here are very supportive to Mum and us alike. The smile Mum gives us when we visit is priceless. Mum is so happy again, it's a reassurance for us.

I am really pleased with the care Mum is receiving and she loves the food. I look forward to Mum accessing the activities when she has settled in more. I could not be happier knowing my mum is here, safe and well.

We have definitely made the right decision to put our mum in The Whitebeach. She is safe, happy and well looked after. The staff are very professional, caring and always willing to chat to us about our mum. It's lovely to be able to sit in their beautiful gardens with a cup of tea and have a chat. Mum loves the little Jack Russell dog called Buddy.

Recently both my brother-in-law and sister-in-law arrived at The Whitebeach. So far as we have seen, the staff are very friendly and welcoming. They both have already commented on the lovely food and we can only hope with the care and kindness of all at Whitebeach, they will settle into this new place of their lives. We return to the USA, relieved that they are both being taken care of.

Apart from the cleanliness of all areas and rooms, the decoration is fresh and many pictures relate to the ages of residents. The staff appear to be well trained and quick to respond to residents' calls. The food is fresh and varied. An onsite multiple purpose vehicle allows residents to enjoy outside trips on a regular basis.

We all worry about our parents as they get older and given the events of the past two years, it was all too easy to worry further still with the threat of Covid making its way into care homes and affecting those most vulnerable. Myself and my family were all worried but at the same time felt confident that Mum was in the very best hands. I won't talk solely about the pandemic because that's not at the root of how caring the team are at The Whitebeach - it simply highlighted their skill and dedication. The team have always been that way and always kept us all up-to-date brilliantly regarding all aspects of Mum's health. Communication is key for any care home and I can't thank the team enough for how they have all looked after Mum since day one and in turn, helped our family be at ease knowing she is kept safe, well, entertained and happy.

Great place.

It is good here for well-being. food is good. Staff are friendly. Feel confident and secure. Overall, very good. Thank you.