Submit a Review for The Whitebeach
24 Upper Maze Hill, St Leonards-on-Sea, TN38 0LA
View Full Details of The WhitebeachLatest Reviews for The Whitebeach
24 September 2025
Our family are very pleased with Whitebeach. The home is clean and the food is of a very high standard. All of the staff are friendly and caring to the residents and nothing is too much trouble, the senior staff are also always on hand to talk through any concerns we might have about our mother.
19 September 2025
My wife has been in Whitebeach for just over 1 year now, and the care given has been exemplary given the type of dementia she has. The staff are very considerate and caring my wife does respond to them very well. Her overall health has improved eg: keeping her weight stable, now eating with a knife, fork and spoon herself and does respond with the odd sentence. The only drawback us that she shares a room, hence satisfactory mark but it is always clean and tidy. All in all, I know she is in a safe and well cared for environment.
19 September 2025
On every visit the staff are friendly and helpful and the care is very good with lots of activities, the staff make a lot of effort to make the home as comfortable as possible and treat the residents with a lot of care and dignity. The only thing is my sister has to share a room with another lady who is bedbound and we have to pass through her room to get to my sisters which is not ideal. Otherwise 10/10.
19 September 2025
The Summer Fayre. It was great loads to do. Great music, DJ was fantastic. Raffle was very good, loads of prizes to pick from. Decorations brilliant, garlands were great. Food and ice cream lovely. Staff looked lovely in their dresses. A fabulous afternoon.
19 September 2025
My wife has been in Whitebeach care home for 2 1/2 years and has been well looked after; her wellbeing a priority and has been entertained carefully. There is little that needs to be done to improve her time there.
19 September 2025
My 95 year old friend is tiny, frail and mentally alert. She has been at Whitebeach for the past 5 months and has settled in well. The carers are excellent and although she is a spinster she is very happy to be cared for by the men! The managers have been really helpful in helping to make my friend comfortable and at ease. On Saturday they arranged a lovely summer party for the residents but also included their own families who enjoyed it too - a lot of thought had gone into making the party and success. My friend would benefit from more interaction with mentally alert people as residents.
11 June 2025
I honestly can't speak highly enough of Whitebeach. The home and facilities are lovely and well maintained, the garden is beautiful, the amount of activities, trips and parties they have is just fantastic! But it's mostly the staff who are just incredible! They have transformed my mum back into the fun loving happy soul she really is, after having had some quite traumatic experiences of different care homes beforehand, really are fantastic!
02 June 2025
The home is well run, clean and the staff are very friendly. Attentive and caring. There are plenty of activities and outings for the residents. The meals are well-balanced and can be served in the room if required. The medical needs are sorted and an eye is kept on ongoing conditions. Records/paperwork is available if required, i.e. care plans, etc. I would recommend this care home provider.
21 May 2025
My father was in poor health when he went into Whitebeach and within a few weeks he had his medication reviewed, doctors and nurses input and person centred care. He has since improved massively with the outstanding care he is receiving from the wonderful staff at Whitebeach. They have also keep me up-to-date on all his progress and have supported me and my father into his new home. Whitebeach has lots of activities and outings and are so accommodating of family visiting. Has a lovely graden to also enjoy which is nice to get out an have a little walk around.
20 May 2025
My dad has been a full-time resident at Whitebeach since August last year, and we honestly couldn't be happier with the care he's received. The whole team are not only professional and competent, but also genuinely warm and welcoming, both to Dad and to us as a family whenever we visit. He's always busy and really enjoys the activities on offer. It's been such a joy to see him so settled and forming strong bonds with his carers, who he's really fond of. The home itself is lovely-bright, clean, and beautifully maintained, with peaceful gardens that he loves. Knowing he's safe, well looked after, and genuinely happy brings us so much peace of mind. We feel incredibly lucky to have found Whitebeach.
17 October 2024
The staff are fantastic, they always notify me about Dad and his medication and any events that are on and how he is doing. The food is lovely, I could eat it myself looks amazing and the recent Hawaiian party in August was such a lovely time. The decor was great, singer, everything. Looking forward to the Christmas party.
11 October 2024
The staff organised a lovely cream ta for my nan's birthday. From the decor to the delicious homemade food (the chef is an excellent baker!), it felt really special and we really appreciated it. Thank you!
11 October 2024
We celebrated my mother-in-law's birthday and was invited to afternoon tea which was very lovely indeed, wasn't expecting this at all. Well cooked cakes and nice sandwiches and scones and even baked a birthday cake. We were all really made to feel welcome, the staff came in to sing happy birthday too. We were really happy with how she was well looked after. Well done. 10/10.
18 September 2024
My mother has recently moved into The Whitebeach Care Home. The staff are friendly, warm and welcoming every time I visit (home manager and senior so professional and positive). All Mum's healthcare needs are being thoroughly assessed after moving in. Mum's list of activities and trips out are varied and fun, supporting the individuality of each resident. I feel confident Mum's ever-changing needs will be met!
31 July 2024
I have been visiting my partner at Whitebeach for nearly two years. During that time I have seen how all the residents are treated kindly and respectfully. Individual needs are catered for and the level of patience and courtesy displayed by all members of staff is exceptional.
05 July 2024
Thank you for all you did to make the resident's last month more settled. The care taken to understand what the resident needed, what interested him and what did not was exemplary. The staff are very friendly - both to the residents and their visitors. The resident was a private person who didn't often engage in joint activities, but at The Whitebeach he found himself with people who he wanted to be with, and for the first time in years he took part in activities and trips. It's a shame we didn't find you sooner. Highly recommended.
04 June 2024
The helpers were very friendly and helpful and showed kindness and patience with clients. Lots of activities.
16 May 2024
It was my husband's 80th birthday and Whitebeach provided us with a private, decorated room with a high tea and special birthday cake for nine of us. They went over and beyond to make the day special for my husband, even singing 'Happy Birthday' to him. All our guests spoke very highly of the love, care and attention shown to us all. Thank you so much to all of you - you're a great bunch.
16 May 2024
The staff were very approachable, made time to discuss residents' needs. The staff were friendly and caring towards residents and balanced this by providing residents with their own space.
29 April 2024
My wife has been a resident at The Whitebeach for almost 2 years. My wife is comfortable and well cared for and best of all is understood by the staff who accommodate her tendency to wander and her inability to sit down for any length of time. The staff are diligent in informing me of any change in condition or medication. The staff are very happy to discuss matters with me if I have any questions when I visit.
Latest Reviews for The Whitebeach
24 September 2025
Our family are very pleased with Whitebeach. The home is clean and the food is of a very high standard. All of the staff are friendly and caring to the residents and nothing is too much trouble, the senior staff are also always on hand to talk through any concerns we might have about our mother.
19 September 2025
My wife has been in Whitebeach for just over 1 year now, and the care given has been exemplary given the type of dementia she has. The staff are very considerate and caring my wife does respond to them very well. Her overall health has improved eg: keeping her weight stable, now eating with a knife, fork and spoon herself and does respond with the odd sentence. The only drawback us that she shares a room, hence satisfactory mark but it is always clean and tidy. All in all, I know she is in a safe and well cared for environment.
19 September 2025
On every visit the staff are friendly and helpful and the care is very good with lots of activities, the staff make a lot of effort to make the home as comfortable as possible and treat the residents with a lot of care and dignity. The only thing is my sister has to share a room with another lady who is bedbound and we have to pass through her room to get to my sisters which is not ideal. Otherwise 10/10.
19 September 2025
The Summer Fayre. It was great loads to do. Great music, DJ was fantastic. Raffle was very good, loads of prizes to pick from. Decorations brilliant, garlands were great. Food and ice cream lovely. Staff looked lovely in their dresses. A fabulous afternoon.
19 September 2025
My wife has been in Whitebeach care home for 2 1/2 years and has been well looked after; her wellbeing a priority and has been entertained carefully. There is little that needs to be done to improve her time there.
19 September 2025
My 95 year old friend is tiny, frail and mentally alert. She has been at Whitebeach for the past 5 months and has settled in well. The carers are excellent and although she is a spinster she is very happy to be cared for by the men! The managers have been really helpful in helping to make my friend comfortable and at ease. On Saturday they arranged a lovely summer party for the residents but also included their own families who enjoyed it too - a lot of thought had gone into making the party and success. My friend would benefit from more interaction with mentally alert people as residents.
11 June 2025
I honestly can't speak highly enough of Whitebeach. The home and facilities are lovely and well maintained, the garden is beautiful, the amount of activities, trips and parties they have is just fantastic! But it's mostly the staff who are just incredible! They have transformed my mum back into the fun loving happy soul she really is, after having had some quite traumatic experiences of different care homes beforehand, really are fantastic!
02 June 2025
The home is well run, clean and the staff are very friendly. Attentive and caring. There are plenty of activities and outings for the residents. The meals are well-balanced and can be served in the room if required. The medical needs are sorted and an eye is kept on ongoing conditions. Records/paperwork is available if required, i.e. care plans, etc. I would recommend this care home provider.
21 May 2025
My father was in poor health when he went into Whitebeach and within a few weeks he had his medication reviewed, doctors and nurses input and person centred care. He has since improved massively with the outstanding care he is receiving from the wonderful staff at Whitebeach. They have also keep me up-to-date on all his progress and have supported me and my father into his new home. Whitebeach has lots of activities and outings and are so accommodating of family visiting. Has a lovely graden to also enjoy which is nice to get out an have a little walk around.
20 May 2025
My dad has been a full-time resident at Whitebeach since August last year, and we honestly couldn't be happier with the care he's received. The whole team are not only professional and competent, but also genuinely warm and welcoming, both to Dad and to us as a family whenever we visit. He's always busy and really enjoys the activities on offer. It's been such a joy to see him so settled and forming strong bonds with his carers, who he's really fond of. The home itself is lovely-bright, clean, and beautifully maintained, with peaceful gardens that he loves. Knowing he's safe, well looked after, and genuinely happy brings us so much peace of mind. We feel incredibly lucky to have found Whitebeach.
17 October 2024
The staff are fantastic, they always notify me about Dad and his medication and any events that are on and how he is doing. The food is lovely, I could eat it myself looks amazing and the recent Hawaiian party in August was such a lovely time. The decor was great, singer, everything. Looking forward to the Christmas party.
11 October 2024
The staff organised a lovely cream ta for my nan's birthday. From the decor to the delicious homemade food (the chef is an excellent baker!), it felt really special and we really appreciated it. Thank you!
11 October 2024
We celebrated my mother-in-law's birthday and was invited to afternoon tea which was very lovely indeed, wasn't expecting this at all. Well cooked cakes and nice sandwiches and scones and even baked a birthday cake. We were all really made to feel welcome, the staff came in to sing happy birthday too. We were really happy with how she was well looked after. Well done. 10/10.
18 September 2024
My mother has recently moved into The Whitebeach Care Home. The staff are friendly, warm and welcoming every time I visit (home manager and senior so professional and positive). All Mum's healthcare needs are being thoroughly assessed after moving in. Mum's list of activities and trips out are varied and fun, supporting the individuality of each resident. I feel confident Mum's ever-changing needs will be met!
31 July 2024
I have been visiting my partner at Whitebeach for nearly two years. During that time I have seen how all the residents are treated kindly and respectfully. Individual needs are catered for and the level of patience and courtesy displayed by all members of staff is exceptional.
05 July 2024
Thank you for all you did to make the resident's last month more settled. The care taken to understand what the resident needed, what interested him and what did not was exemplary. The staff are very friendly - both to the residents and their visitors. The resident was a private person who didn't often engage in joint activities, but at The Whitebeach he found himself with people who he wanted to be with, and for the first time in years he took part in activities and trips. It's a shame we didn't find you sooner. Highly recommended.
04 June 2024
The helpers were very friendly and helpful and showed kindness and patience with clients. Lots of activities.
16 May 2024
It was my husband's 80th birthday and Whitebeach provided us with a private, decorated room with a high tea and special birthday cake for nine of us. They went over and beyond to make the day special for my husband, even singing 'Happy Birthday' to him. All our guests spoke very highly of the love, care and attention shown to us all. Thank you so much to all of you - you're a great bunch.
16 May 2024
The staff were very approachable, made time to discuss residents' needs. The staff were friendly and caring towards residents and balanced this by providing residents with their own space.
29 April 2024
My wife has been a resident at The Whitebeach for almost 2 years. My wife is comfortable and well cared for and best of all is understood by the staff who accommodate her tendency to wander and her inability to sit down for any length of time. The staff are diligent in informing me of any change in condition or medication. The staff are very happy to discuss matters with me if I have any questions when I visit.