






The Whitebeach is a hub community home specialisng in dementia care offering daycare, home care, respite and residential care services.
All bedrooms have en suite facilities and some are suitable for couples.
The day centre opens out onto a large decking area which overlooks a beautiful sensory garden with stimulating colours, smells, running water and a reminiscing caravan.
Coast Care Group meets each resident's varied and differing needs, ensuring that every...
Care Provided by The Whitebeach
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Whitebeach for full pricing details and T&Cs.
Contact The Whitebeach to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coast Care Group
- Private Owned
Person in charge
- Rukayya Quin (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (33)
- Couples/Companion Rooms with ensuite Wet Room (3)
Visiting
- Whitebeach is open to visitors at anytime.
Parking
- Plenty of parking is available at all times.
The Whitebeach Reviews (95)
The Whitebeach has a Review Score of 9.8 (9.797) out of 10, based on 21 reviews in the last 2 years.
Over all time The Whitebeach has 95 reviews.
My mother has recently moved into The Whitebeach Care Home. The staff are friendly, warm and welcoming every time I visit (home manager and senior so professional and positive). All Mum's healthcare needs are being thoroughly assessed after moving in. Mum's list of activities and trips out are varied and fun, supporting the individuality of each resident. I feel confident Mum's ever-changing needs will be met!
Thank you so much for your kind words, I will ensure that I pass on your feedback to the team back at Whitebeach.
I have been visiting my partner at Whitebeach for nearly two years. During that time I have seen how all the residents are treated kindly and respectfully. Individual needs are catered for and the level of patience and courtesy displayed by all members of staff is exceptional.
Thank you so much for your kind words Linda. I will share this with the rest of the team at Whitebeach.
Thank you for all you did to make the resident's last month more settled. The care taken to understand what the resident needed, what interested him and what did not was exemplary. The staff are very friendly - both to the residents and their visitors. The resident was a private person who didn't often engage in joint activities, but at The Whitebeach he found himself with people who he wanted to be with, and for the first time in years he took part in activities and trips. It's a shame we didn't find you sooner. Highly recommended.
Thank you so much for your extremely kind words; I will ensure that I pass on your kind words to the rest of the team at Whitebeach. Wishing you all the best. Kind regards.
The helpers were very friendly and helpful and showed kindness and patience with clients. Lots of activities.
Thank you for your kind words. I will pass your kind words on to the rest of the team.
It was my husband's 80th birthday and Whitebeach provided us with a private, decorated room with a high tea and special birthday cake for nine of us. They went over and beyond to make the day special for my husband, even singing 'Happy Birthday' to him. All our guests spoke very highly of the love, care and attention shown to us all. Thank you so much to all of you - you're a great bunch.
Thank you so much for your lovely review, it was a true pleasure to be able to organise this very special occasion for you and your family, I will of course pass over your very kind words to the rest of the team at The Whitebeach.
The staff were very approachable, made time to discuss residents' needs. The staff were friendly and caring towards residents and balanced this by providing residents with their own space.
Thank you so much for your lovely comment. I will ensure that I pass on your kind words to the rest of the team at Whitebeach.
From the very first time of visiting The Whitebeach I had a happy feeling of the home. I am a very particular person and can sum up situations immediately and I had great vibes from the staff I met during the time my friend has been a resident. I have found everyone that I have had contact with very caring throughout. I would recommend the home to my family and friends.
Thank you for your kind words, we will pass on your comments to our staff team.
The first thing I noticed when I entered Whitebeach was music - lively music! Despite dementia, my mum isn't a 'sit in the chair and snooze' type, so it's been a huge relief to find Whitebeach. The staff are incredible, and there are plenty of them. I've never seen one person without a smile and a warm greeting, they are simply wonderful. My mum's room is great with an ensuite shower room. I love all the little details - the home-from-home 'front doors' to each room, the zoned areas and the day centre are well laid out so that there is a buzz of activity. More important than all that, every time I see my mum she is happy, clean, with her make-up on - just like she was before the dementia. She gets out on lots of trips, to the beach, town, and cafe to keep life feeling as normal as possible. This is a special place, where every resident is treated like a person, not a patient. The whole place is clean, well looked after and safe and I couldn't be happier that my mum gets to stay here!
Thank you so much for your kind words. Such a wonderful review. I will ensure that I pass on your kind words to the rest of the team here at The Whitebeach care home. It's a true pleasure to look after your mum. Kind Regards
All of the staff at Whitebeach are clearly dedicated to their profession. Not only are they attentive to the residents but also to the families. When my dad arrived in Whitebeach he was particularly difficult to cope with but after being there for one year he is now very different. All of which is down to the care of the staff.
Thank you so much for your kind words. I will ensure that I pass on this lovely review to the team at Whitebeach.
The atmosphere on arriving at Whitebeach is so inviting, the staff were so friendly and unlike so many other care homes I have visited, nobody is sitting in chairs asleep, everybody is doing things. The dedicated activities staff make it a pleasure to behold. The residents seem to go out the minibus a couple of times a week and there is a pervading air of positivity that I love. My wife's room is great and having had meals myself, there you can vouch for the quality. Tea and biscuits are in abundant supply. The whole set up it seems has been throughout with residents in mind. I am very happy to have found this gem in a sea of standardisation. 5 stars.
Thank you so much for your kind words. I will be sure to pass this on to the rest of the team at Whitebeach.
I am exceptionally pleased with my brother's care at Whitebeach. I find all the staff very friendly and helpful. It is very reassuring knowing that my brother is being looked after so well.
Thank you for your kind words, I will pass them over to the rest of the team at Whitebeach.
My client was transferred to Whitebeach in the first half of February 2024. I am his PA.
On our initial visit, it was so obvious that:1. This team of staff truly care.
2. The person-centred approach stood out, the warmth of the staff, and the home set-up was not institutional. It was so nice to find a place that understood the importance and residents were happy in their care and felt safe and validated.
Staff were responsive to his needs and keen to learn as much about him as possible. Always available and actively listening to all information about him and his needs. The 1st day spent with my client I was positively overwhelmed. Teams with varied roles all doing a grand job. My client is in a great place, with 30 years working in care I was elated to find that such excellence in the delivery of care existed. Often care is basic with elements missing in many settings, homes do their best but when resources are not in place it truly shows. This place is absolutely fabulous, I love it. Well done!
Thank you so much for your kind words and incredible review. It's such a pleasure looking after him. I will ensure this review is passed over to the rest of the team at Whitebeach. Many Thanks
I went to a 70's party, it was much fun and the residents really enjoyed it. The staff worked really hard to make it happen.
Thank you for your kind words. I will ensure that I pass these on to the team at Whitebeach.
The staff are welcoming and friendly, you quickly understand they are fully invested in creating a happy and calm atmosphere. They are attentive and supportive, making the resident and visitors feel comfortable. We were offered lunch on the terrace which I appreciated so we could spend precious time together and relax in comfort. The staff are always on hand, supportive but not intrusive. They are watchful and resourceful. I had great fun joining in the activities. I am very happy my dear friend is safe and comfortable in this very special place. I have great confidence in the standards at the home, not only in their caring but in their gentle and respectful manner.
Thank you so much for this really lovely review. I have passed on your kind words to the rest of the team at Whitebeach.
I am always made very welcome when visiting and there always seems to be activities going on and outing on their bus.
Thank you so much for your kind words. It's such a pleasure looking after your dear friend. I will pass on your words to the rest of the team at The Whitebeach.
My husband was admitted to The Whitebeach five weeks ago. From the start, the staff were so efficient and caring. My husband is not the easiest of residents. He is difficult with what he will eat but they are so patient with him. The home, overall, is a very happy home for the residents and their visitors. I would recommend their home to anyone.
Thank you very much for your kind words. I will be sure to pass this on to the rest of the team at The Whitebeach.
I can't thank Whitebeach enough for the excellent care they take of our mother.
Thank you so much for your kind words, Karen. I will ensure that I pass on your kind words to the staff team here at Whitebeach.
Caring staff. Engaged in activities with Mum. Regular food breaks and fluids are encouraged.
Thank you for your lovely words, I will ensure they are passed over to the rest of the team.
The staff clearly care about all the residents. We are always offered a drink on arrival and everyone is very friendly, residents are always treated kindly and seems there is a range of activities on offer.
Thank you so much for your lovely words. I will ensure that I pass on your kind words to the rest of the team at The Whitebeach.
Being at The Whitebeach has given my mum a life again. She tells me she loves it there and, as an only child, she feels part of a family. For the first time since her Alzheimer's symptoms began, she is calm, settled and happy. I cannot praise the staff enough for their kindness in how they care for her as an individual. She takes pleasure in life again now that she is fully supported in all aspects of her care and in living her life. The atmosphere the staff have created is kind, inclusive, personalised and fun and she benefits directly from this by being happy and better than she has been throughout her illness.
Thank you so much for your really kind words. I will ensure that I pass this on to the team at The Whitebeach.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (47) & Events (0)
- 19 Mar 2025
Coast Care Homes Ltd are delighted to announce that the company has officially transitioned to an Employee Ownership Trust (EOT). An Employee Ownership Trust is a government backed scheme that...
- 16 Jan 2025
- 16 Jan 2025
There are no upcoming events for The Whitebeach.
Awards / Recognitions (2)
- 17 Apr 2021Recipient: The Whitebeach
- 25 Nov 2020Recipient: The Whitebeach
Accreditations
There are no accreditations posted yet for The Whitebeach.
Meet the Team (5)

Kevin, alongside his wife Lynda, started the company in 2003 when they purchased Whitebriars. Before this, Kevin had spent most of his career in the construction industry, before he decided he needed a career change.
Whilst Kevin did not have a background in care before this, Kevin quickly identified the areas of care that were failing and made it his mission to ensure Coast Care Homes Ltd was a leader in providing innovative outcomes and outstanding person-centred care. Kevin has been ever-present at all services and supports the management teams daily, offering experience and guidance.
Kevin’s inspiration came from David Sheard from Dementia Care Matters, and the ethos instilled by Kevin is present in all the services.

Lynda, alongside her husband Kevin, started the company in 2003 when they purchased Whitebriars.
Lynda has been involved with the shaping of Coast Care Homes since the beginning and has been a driver in ensuring the homes are welcoming and have a homely feel. Lynda has been integral in helping to ensure the company has a positive Social Media presence, which has contributed massively towards the excellent reputation that Coast Care Homes have in the East Sussex area.
Lynda’s day-to-day involvement is in guiding the Activities & Outcomes team, to ensure Coast Care Homes sets itself apart from other local homes in the area, by providing Outstanding Outcomes. Lynda is also heavily involved in planning regular Staff Appreciation events, ensuring that staff feel valued when working for Coast Care Homes and improving staff retention.

Danielle Henderson has worked for Coast Care Homes for over 13 years. From the start of her employment with Coast Care, she has always shown great passion, empathy, and loving support to those she has cared for.
This approach has translated to other relationships with residents' families, health professionals and staff teams.
Danielle has risen from a carer role to Team Leader, Deputy Manager, Home Manager and now an Operations Manager.
Danielle is a fantastic communicator and motivator, she spends many hours in constant supervision building her management and staff teams and helping them to deliver an extremely high level of person-centred care. She ultimately though, has a very special and consistent relationship with her residents, always trying to discover more of their own unique personalities and working hard with her staff and activities teams to connect and meet all their emotional and physical needs.
Danielle has helped to foster efficient and hardworking teams, whose primary focus is ensuring that the residents have the best lived experience. Danielle is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.

Bill started with Coast Care in September 2012, starting at Whitecliff Care Home as a Care Assistant. Bill joined Coast Care after caring for his grandad who suffered from Dementia & Parkinson’s Disease.
Bill has a Level 5 Degree in Health & Social Care and has worked in several roles within the company, including as Manager at Coast Community Care, Whitebriars and Coast Care Centre. Bill has helped to foster a caring culture within the homes and has helped to develop processes that allow the Coast Care Culture to be given to clients who have Complex Nursing needs.
Bill’s strengths are in his focus on promoting high revenues and increasing profitability, contributing to increased revenue streams across the services managed.
Bill is currently involved in an Operational sense for all the services, however, he has day-to-day involvement with Coast Care Centre & Coast Community Care, supporting the management teams at these services.

Lindsey started with Coast Care in January 2022, joining the company as an Operations Manager. Lindsey has lots of experience in care, and before joining Coast Care Homes, had been overseeing other homes locally. Lindsey is passionate about person-centred care and it’s because of this, that she has been such a good fit at Coast Care Homes.
Lindsey’s strengths are in her calm and caring nature, which allows her to never be flustered and is excellent at problem-solving in moments of difficulty. Lindsey has also shown strength in her staff management skills, in being able to effectively communicate Coast Care Homes's vision for all staff joining the company.
Lindsey is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.
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