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Care Homes Owned by Coast Care Group in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Coast Care Group in East Sussex

Only the locations & reviews in East Sussex for Coast Care Group are showing below.

View the details of all 4 locations (with 231 reviews) owned by Coast Care Group

Coast Care Group Locations in East Sussex (4)

 - Browse 4 Care Homes owned by Coast Care Group in East Sussex
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Whitecliff
Charles Road, St Leonards-on-Sea TN38 0JU 
9.8 47 reviews
Whitecliff, St Leonards-on-Sea, East Sussex
"From the cheerful welcome as a visitor until departure, all is perfect. Staff at all levels are involved and know patients. Outings and…"   Read all 47 reviews
  • from £1,150 / week
  • 28 Rooms
Location Type Care Home

Whitecliff in St Leonards-on-Sea provides residential care to older people in the Hastings area. Person-centred care is delivered by a motivated staff team who treat residents with dignity and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
The Whitebeach
24 Upper Maze Hill, St Leonards-on-Sea TN38 0LA 
9.8 94 reviews
The Whitebeach, St Leonards-on-Sea, East Sussex
"My mother has been at Whitebeach since 2020 and I am grateful everyday to EVERY member of staff for the excellent care she receives. I…"   Read all 94 reviews
  • from £1,200 / week
  • 39 Rooms
Location Type Care Home

The Whitebeach is a hub community home specialisng in dementia care offering daycare, home care, respite and residential care services. All bedrooms have en suite facilities and some are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Whitebriars
20 Bedford Avenue, Bexhill-on-Sea TN40 1NG 
9.6 48 reviews
Whitebriars, Bexhill-on-Sea, East Sussex
"Whitebriars always provide fantastic care, paired with kindness. The staff are amazing, and always go one step beyond to assist all…"   Read all 48 reviews
  • from £1,000 / week
  • 26 Rooms
Location Type Care Home

The Whitebriars was built in the 1920s as a country house. It has been extended and modernised throughout the years yet still retains a homely atmosphere. The Whitebriars is situated approximately 60 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Coast Care Centre
154 Barnhorn Road, Bexhill-on-Sea TN39 4QL 
9.5 42 reviews
Coast Care Centre, Bexhill-on-Sea, East Sussex
"The staff are all amazing, welcoming. Nothing is too much trouble for them. They go above and beyond to accommodate my son's needs, polite,…"   Read all 42 reviews
  • from £1,250 / week
  • 44 Rooms
Location Type Care Home

Opened in 2020 to assist the NHS with the Covid-19 pandemic, Coast Care Group is a purpose-built 43 bed home specialising in nursing dementia. It is situated in the very peaceful area of Bexhill, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Coast Care Group Reviews in East Sussex (231)

9.7

Coast Care Group has a Group Review Score of 9.7 (9.702) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Coast Care Group must have a Review Score.

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Review of

Whitecliff

from R P (Husband of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the cheerful welcome as a visitor until departure, all is perfect. Staff at all levels are involved and know patients. Outings and indoor events keep a lively interest. The cheerful nature of the staff counters the problems with dementia patients. Individual rooms are comfortable with an 'ensuite'
loo and washbasin. I cannot think of anything that could be better. My wife has flourished in the home and her family, and I are relieved and grateful.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitecliffThank you so much for your really kind words. It's a real pleasure looking after your dear wife here at Whitecliff.
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Review of

The Whitebeach

from Melvyn C (Husband of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whitebeach has given my wife a comfortable life and has taken steps to deal with and inform us of any problem that has occurred whilst in their care. The staff are very good, sociable, and caring. There's plenty of activities on a regular basis.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at The WhitebeachThank you so much for your kind words , it's a pleasure looking after your wife . I will ensure that I pass over your feedback to the rest of the team at whitebeach.
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Review of

The Whitebeach

from Jane Rebecca J (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Whitebeach since 2020 and I am grateful everyday to EVERY member of staff for the excellent care she receives. I know she is very happy there because she shows that she loves all members of staff. Every need is taken care of; care and thought put into her quality of life, we recently
enjoyed and mini tea party in her room because she is not strong enough to get out of bed now, with a beautiful cake made by the chef and organised by Millie. I am always kept informed about her health and wellbeing and its lovely to know that I can visit anytime.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at The WhitebeachThank you so much for your kind words Jane , it's such a pleasure looking after your mum . I will ensue I pass on your feedback to the rest of the team at whitebeach.
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Review of

The Whitebeach

from Sabrina H (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak more highly of this carehome if I tried, they are fantastic. The staff and management are so welcoming, kind and approachable. My Mum has settled in well and made friends with some residents and also a great rapport with the staff and management. They do many activities and really get
to know and involve the residents and the families in everything they do. Thank you so much to all of you.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at The Whitebeachthank you so much for your kind words , its a true pleasure looking after your mum . I will be sure to pass over your feedback to the rest of the team at whitebeach.
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Review of

The Whitebeach

from Mark P (Son of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident at Whitebeach since July 2024. The improvement in her emotional and physical wellbeing since then has been remarkable. She is very well cared for, obviously loves the staff, who also love her, and everyone is always very welcoming when I visit.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at The WhitebeachThank you very much for your kind words , I will be sure to pass your feedback on to the rest of the team at whitebeach.
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Review of

Coast Care Centre

from Georgie L (Sister of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly environment, a safe space for clients warm and welcoming to all visitors of clients. Has the best interest of the clients and always seeming they care and wanting whats best from front of house, care workers to managers. My brother has only been here for a couple of weeks and we are already
so impressed.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you so much for your lovely feedback, I ill ensure this is in passed on to the rest of the team at coast care centre.
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Review of

Whitecliff

from Beryl W (Mother of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first time I visited my daughter I have been impressed by the love and care she is receiving at Whitecliff. All the staff are so lovely and kind, they are interested in her as a person; her interests, her family, and anything that might stimulate her. When she's restless they walk and
talk with her, when she's upset they give her a hug. They take the trouble to make her nails and hair look pretty and they take her on outings. When I visit the staff interact with me, and I am always offered a drink. They speak to me about any concerns they may have regarding my daughter.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitecliffThank you very much for your lovely feedback , its. pleasure looking after your daughter. I will ensure I pass over your feedback to the rest of the team at whitecliff.
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Review of

The Whitebeach

from Marney H (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whitebeach Care Home have been absolutely wonderful in supporting my mum through her changing needs. It's very clear that they genuinely have her best interests at heart at all times. Communication with the team has been excellent - they keep us informed, listen carefully, and always show compassion
and understanding.
As mum has been on palliative care, Whitebeach have been incredibly supportive, not just to her but to us as a family, helping us navigate a very challenging time in her dementia journey. Their kindness, professionalism and genuine care have made an enormous difference, and we are truly grateful for everything they have done.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at The WhitebeachThank you so much for your wonderful feedback . it's such a pleasure looking after your mum . I will ensure I pass on your information over to our lovely team at whitebeach.
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Review of

Coast Care Centre

from Ann L (Mother of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all amazing, welcoming. Nothing is too much trouble for them. They go above and beyond to accommodate my son's needs, polite, professional. As a mother I totally feel at home my son is relaxed and happy as a family we only wish my son was able to live here sooner.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you so much for this really wonderful review. this will of course be shared with all of the team at coast care centre.
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Review of

Coast Care Centre

from Y P (Daughter-in-law of Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Coast Care Centre is extremely positive. All the staff are friendly, helpful & able to answer any questions we have. We have observed staff give genuine care & support to residents, some of which can be challenging. Janice (activity staff) goes the extra mile to get residents involved
& engaged. Carer Ash stands out as an asset to the team.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you very much for this really positive feedback. We will ensure we pass this over to the rest of the team at coast care centre and to the two staff members that you have mentioned.
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Review of

Whitebriars

from Pamela S (Sister-in-law of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother-in-law has been at Whitebriars for several years now and is happy and settled. The staff are caring and supportive and this is very comforting for our family. Lots of fun activities and regular bus trips which he loves.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you very much for this lovely feedback , I will ensure that I pass this feedback to the rest of the team at Whitebriars.
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Review of

Coast Care Centre

from D D (Brother of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only visited my brother weekly for five weeks and have been impressed with the friendly staff. I myself had an injury and was treated and entered into the accident book. My brother initially improved but subsequently had a fall and he has now deteriorated. A good place to be looked after.
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Review of

Whitecliff

from Nicky G (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I arrived to find my mum engaged in a signing activity, she was laughing and smiling and participating; she remembered every word to the songs. She was having a great time socialising. The staff are kind and caring and pitch activities and conversations in a ways she can engage with. This respectful,
patient and kind home does mum the world of good. She is cared for fully which is very comforting.The staff always have her best interests at heart. Thank you.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitecliffThank you so much for such lovely words , I have passed on these kind words to the rest of the team. Thank you
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Review of

Coast Care Centre

from J P (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful, kind & always on hand to assist even when very busy. A big hand to all of the staff, couldn't be better.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at Coast Care CentreThank you very much for your kind words , I will be sure to pass on your feedback to the rest of the team at ccc
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Review of

Whitecliff

from David W (Brother of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister Carol has been at Whitecliff for 2 years and she and I are very happy with the care home on all leavels.
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Review of

Whitecliff

from Kev P (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On first visit we were welcomed by such lovely, friendly staff. In my opinion they couldn't do enough for us. They made mum feel so welcome, and I know she was a bit anxious at first but by the time my sister and I left mum had a smile on her face, and we knew she would be happy and soon adapt to her
new home. All the staff are very helpful, friendly and supportive helping mum settle in and be happy.
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Review of

Coast Care Centre

from Lesley C (Relative of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving in I can only say everyone is exceptional. Smiling, always on hand if theres a problem.
All staff wave and speak, even if with another resident.
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Review of

Coast Care Centre

from Tony H (Son of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very happy with how my Mum has been cared for. At all times the staff & management have been very approachable and more than willing to help with any queries we have had. The staff are aware that my Mum is very anxious & it has been observed that they are very attentive when we are leaving.
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Review of

Whitebriars

from Julie S (Father-in-law of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at Whitebriars for about three and a half years, and I can honestly say he is extremely well looked after. My husband and I never have to worry about him. He always has a smile on his face when we visit, and he enjoys the trips they take him on. The staff are consistently friendly
and welcoming, and the care they show every resident is wonderful. The activities they provide have brought out a side of him I never expected to see, and he absolutely loves taking part.
Reply from Poppy Bellchambers, Executive Head of Outcomes and Placements at WhitebriarsThank you so much for your kind words. I'll make sure to pass on your lovely feedback to the rest of the team at Whitebriars.
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Review of

Whitebriars

from Martin S (Son of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is very well cared for at Whitebrairs. Cannot fault it. Alicia and her staff are all very friendly and approachable. Nothing is too much trouble for them all.
I have 100% confidence in the home and Dad is very happy there.
Dad is always out on daytrips and plenty of things going on in the home
every day.
The communication from all the staff is excellent and I am kept well informed at all times.
A superb care home.
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Awards / Recognitions (0)

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