Whitecliff

The staff are wonderful and look after my Dad very well. Is has had a new lease of life since being at Whitecliff. The activities are regular, stimulating and fun. He loves the garden, the trips out - particularly when ice cream is involved!

From the cheerful welcome as a visitor until departure, all is perfect. Staff at all levels are involved and know patients. Outings and indoor events keep a lively interest. The cheerful nature of the staff counters the problems with dementia patients. Individual rooms are comfortable with an 'ensuite' loo and washbasin. I cannot think of anything that could be better. My wife has flourished in the home and her family, and I are relieved and grateful.

From the very first time I visited my daughter I have been impressed by the love and care she is receiving at Whitecliff. All the staff are so lovely and kind, they are interested in her as a person; her interests, her family, and anything that might stimulate her. When she's restless they walk and talk with her, when she's upset they give her a hug. They take the trouble to make her nails and hair look pretty and they take her on outings. When I visit the staff interact with me, and I am always offered a drink. They speak to me about any concerns they may have regarding my daughter.

Today I arrived to find my mum engaged in a signing activity, she was laughing and smiling and participating; she remembered every word to the songs. She was having a great time socialising. The staff are kind and caring and pitch activities and conversations in a ways she can engage with. This respectful, patient and kind home does mum the world of good. She is cared for fully which is very comforting.The staff always have her best interests at heart. Thank you.

On first visit we were welcomed by such lovely, friendly staff. In my opinion they couldn't do enough for us. They made mum feel so welcome, and I know she was a bit anxious at first but by the time my sister and I left mum had a smile on her face, and we knew she would be happy and soon adapt to her new home. All the staff are very helpful, friendly and supportive helping mum settle in and be happy.

My sister Carol has been at Whitecliff for 2 years and she and I are very happy with the care home on all leavels.

On all my visits to Whitcliff, I have found the home to be very welcoming, clean and a happy place to be. My uncle is well looked after. He is always engaged in meaningful activities and is treated with friendliness and respect by all the staff. The house has a lovely homely feel, with the staff positively engaging with the residents. I am very happy with the care my uncle receives at Whitecliff

The staff are always very friendly and happy to see visitors. I have monthly telephone updates and more often if there are any concerns. My friend looks comfortable and well looked after. His room has changing wall decorations and music playing as he is now confirmed to bed.

I visit my mum about 4 times a year as I live in York, but whenever I visit, she always seems happy. The staff are always very friendly and helpful. I have no complaints whatsoever. We are just so grateful for all the kindness and care they show to our mum!

My auntie is living here and when I have visited her the home seems to be very clean and all the staff very friendly.

Visited for a family members 90th birthday, walked through to the garden by a member of staff. Was greeted at the door by a member of staff with a big smile. Lovely spread of food was provided. Back garden really nice and spacious.

Staff always very friendly and my visits are very enjoyably. My Aunt's birthday party was excellent, the staff went out of their way to make it very special.

White cliff care home has been absolutely fantastic in their duty of care to my dad, we have never had any issues and they truly do display the pinnacle of not only care but love to all residents and faculty.

I have been so pleased with everyone at Whitecliff. The staff are all lovely and have made mum at home and me so welcome when I visit. I feel that when I leave Mum I don't have to worry about her care or safety. I wish I'd had the choice of this home before. Christmas was great with a lot of activities and parties. Great atmosphere every time I visit.

Dad arrived at Whitecliff in December 2024. The staff have been amazing. Wonderful people. Dad is very happy here. Warm, clean and welcoming home. Fantastic staff.

My mother has been in the home for over 2 years and I could not be more happy with her care. The staff are excellent from the cleaners through to the management team. Mum is well looked after, I am kept informed at all times, dignity and care is at the heart of the home.

Nan has settled very well and enjoys taking part in the activities and trips out. All staff are very friendly and helpful. Nan has a very nice room and has decorated it with items from home.

My mum has been in Whitecliff since January 2022. She is bedbound and they look after her with the upmost care and compassion. It was her 90th birthday at the weekend and although she hardly ever wakes up they went to town. They decorated her room with balloons, banners and even got her a tiara. They also provided afternoon tea and made a wonderful chocolate cake. They even all signed a card for her. They really are the best.

Whitecliff has provided excellent care to my mother, who can be very unpredictable at the best of times! They have kept me informed and up to date. Fabulous care home and staff.

Very nice atmosphere, friendly staff. Nice to sit in the garden and have coffee with my brother. He seems very happy and the staff engage with him nicely.