






Opened in 2020 to assist the NHS with the Covid-19 pandemic, Coast Care Group is a purpose-built 43 bed home specialising in nursing dementia. It is situated in the very peaceful area of Bexhill, close to a beautiful and accessible seafront.
The home enjoys 2 large communal lounges, which are accessible for people with a variety of mobility needs. There is also a lovely dining area in the conservatory, overlooking neighbouring...
Care Provided by Coast Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We apply, on your behalf, to the NHS with a nursing assessment in order to obtain a Funded Nursing Contribution to contribute towards your nursing requirements. Should this be successful, the contribution will be retained by us for this purpose in addition to the above-mentioned fees.
Hairdressing is included in fees listed
The price(s) shown are provided by the care home. Contact Coast Care Centre for full pricing details and T&Cs.
Contact Coast Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Coast Care Group
- Private Owned
Person in charge
- William Poore(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (44)
Visiting
- Visiting is at anytime. During Covid Government guidelines are being followed.
Parking
- Parking available onsite.
Coast Care Centre Reviews (44)
Coast Care Centre has a Review Score of 9.5 (9.466) out of 10, based on 30 reviews in the last 2 years.
Over all time Coast Care Centre has 44 reviews.
All staff very friendly & helpful. For what has been a very difficult time for Marg, your support is much appreciated! Carol & Pete said Janice was lovely and makes a great cup of tea! Thank you for everything.
Thank you so much for your kind words , I have passed this on to the rest of the team at coast care centre.
I have been very impressed by the number and kindness of your staff and for the wonderful craft on offer and the amazing outings. However, I am worried that some of my friends clothing has gone missing in the laundry. Coast Care Centre is FAR TOO HOT and really think the heating could be turned down, but still keep the residents, who are imobile, warm enough! Think about it!
Very friendly environment, a safe space for clients warm and welcoming to all visitors of clients. Has the best interest of the clients and always seeming they care and wanting whats best from front of house, care workers to managers. My brother has only been here for a couple of weeks and we are already so impressed.
Thank you so much for your lovely feedback, I ill ensure this is in passed on to the rest of the team at coast care centre.
The staff are all amazing, welcoming. Nothing is too much trouble for them. They go above and beyond to accommodate my son's needs, polite, professional. As a mother I totally feel at home my son is relaxed and happy as a family we only wish my son was able to live here sooner.
Thank you so much for this really wonderful review. this will of course be shared with all of the team at coast care centre.
Our experience of Coast Care Centre is extremely positive. All the staff are friendly, helpful & able to answer any questions we have. We have observed staff give genuine care & support to residents, some of which can be challenging. Janice (activity staff) goes the extra mile to get residents involved & engaged. Carer Ash stands out as an asset to the team.
Thank you very much for this really positive feedback. We will ensure we pass this over to the rest of the team at coast care centre and to the two staff members that you have mentioned.
I have only visited my brother weekly for five weeks and have been impressed with the friendly staff. I myself had an injury and was treated and entered into the accident book. My brother initially improved but subsequently had a fall and he has now deteriorated. A good place to be looked after.
Staff are helpful, kind & always on hand to assist even when very busy. A big hand to all of the staff, couldn't be better.
Thank you very much for your kind words , I will be sure to pass on your feedback to the rest of the team at ccc
All staff wave and speak, even if with another resident.
We have been very happy with how my Mum has been cared for. At all times the staff & management have been very approachable and more than willing to help with any queries we have had. The staff are aware that my Mum is very anxious & it has been observed that they are very attentive when we are leaving.
Overall the home seems pleasant. Staff are friendly. Helpful if you ask a question. Downside is I experienced a resident having to wait over an hour to use the toilet because she needed to be hoisted and the staff member that could do this was on their lunch break. When I left the resident was still waiting. Not acceptable in my opinion.
Thank you for your review. Please assured this has been taken to the management team and will be addressed immediately.
Mum has been cared for very well, with completely friendly and capable staff.
A lovely care home where the staff seem to be so kind, caring and friendly, with activities and trips out to keep the residents occupied. Mum has been extremely well looked after here and appears very happy. Thank you all.
thank you so much for your kind words , I will be sure to pass on your feedback to the team the coast care centre .
The staff are welcoming and pleasant the outside and inside are well looked after and clean. The staff are helpful and understanding of the complex/specific needs of my aunt. My visits are always difficult and upsetting but the support of the staff makes it easier.
Thank you very much for your kind words, I will ensure that I pass on your feedback to the rest of the team at coast care centre. kind regards
I only know the resident through our church family roll. She is a widow with no family & few friends, as she tends to be rude to people. I have taken her shopping & on days out for more than 10 years, but she is not at all appreciative. Your staff have a lot to put up with!
Thank you for sharing your thoughts and for the support you've given over the years. We understand that every resident is unique, and our team is committed to providing care with patience and compassion. We appreciate your recognition of their efforts.
P.S. The food is pretty good.
Thank you so much for your kind words , I will be sure to pass this feedback over to the rest of the team at coast care centre
My aunt had some short notice respite here and the team were incredible, they supported my family through a difficult and stressful time but most importantly they treated my aunt with such kindness and exceptional care we really couldn't be happier and highly recommend this home, the staff were so helpful and accommodating and even made a fuss of her departure thank you so much
Thank you so much for your really kind words and feedback , I will be sure to pass on your feedback to the rest of the team at coast care centre.
Apart from one major hiccup, I have been very happy with Mum's care. Full-time staff are great but I wanted to say that the agency staff need checking more.
From the very first visit, I found the staff to be caring, friendly & passionate about their patients & work. The atmosphere within Nightingales is warm & friendly. My sadness is that my friend was not there long enough to enjoy this fully. I was, however, glad that she was able to stay there where she was cared for with love & dignity. Thank you all.
I have only visited three times, but I am quite impressed. The staff are lovely. If I was a patient, I would be very happy to be looked after by the staff. It's nice to see the patients being kept active and amused. Apparently, the food is very good. Overall, a very nice, caring place.
Thank you for your lovely feedback , I will ensure that I pass this on to the rest of the team at Coast Care Centre.
My mum was admitted to Coast Care Centre from Hospital and since she has been there she has received the upmost care, her room is lovely and the staff are very helpful they don't just plonk them in front of a television they have days out and keep the residents entertained.
thank you for your kind words, I will ensure that. pass on your feedback to the rest of the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (48) & Events (0)
- 19 Mar 2025
Coast Care Homes Ltd are delighted to announce that the company has officially transitioned to an Employee Ownership Trust (EOT). An Employee Ownership Trust is a government backed scheme that...
- 16 Jan 2025
- 16 Jan 2025
There are no upcoming events for Coast Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Coast Care Centre.
Accreditations
There are no accreditations posted yet for Coast Care Centre.
Meet the Team (7)

Kevin, alongside his wife Lynda, started the company in 2003 when they purchased Whitebriars. Before this, Kevin had spent most of his career in the construction industry, before he decided he needed a career change.
Whilst Kevin did not have a background in care before this, Kevin quickly identified the areas of care that were failing and made it his mission to ensure Coast Care Homes Ltd was a leader in providing innovative outcomes and outstanding person-centred care. Kevin has been ever-present at all services and supports the management teams daily, offering experience and guidance.
Kevin’s inspiration came from David Sheard from Dementia Care Matters, and the ethos instilled by Kevin is present in all the services.

Lynda, alongside her husband Kevin, started the company in 2003 when they purchased Whitebriars.
Lynda has been involved with the shaping of Coast Care Homes since the beginning and has been a driver in ensuring the homes are welcoming and have a homely feel. Lynda has been integral in helping to ensure the company has a positive Social Media presence, which has contributed massively towards the excellent reputation that Coast Care Homes have in the East Sussex area.
Lynda’s day-to-day involvement is in guiding the Activities & Outcomes team, to ensure Coast Care Homes sets itself apart from other local homes in the area, by providing Outstanding Outcomes. Lynda is also heavily involved in planning regular Staff Appreciation events, ensuring that staff feel valued when working for Coast Care Homes and improving staff retention.

Bill started with Coast Care in September 2012, starting at Whitecliff Care Home as a Care Assistant. Bill joined Coast Care after caring for his grandad who suffered from Dementia & Parkinson’s Disease.
Bill has a Level 5 Degree in Health & Social Care and has worked in several roles within the company, including as Manager at Coast Community Care, Whitebriars and Coast Care Centre. Bill has helped to foster a caring culture within the homes and has helped to develop processes that allow the Coast Care Culture to be given to clients who have Complex Nursing needs.
Bill’s strengths are in his focus on promoting high revenues and increasing profitability, contributing to increased revenue streams across the services managed.
Bill is currently involved in an Operational sense for all the services, however, he has day-to-day involvement with Coast Care Centre & Coast Community Care, supporting the management teams at these services.

Danielle Henderson has worked for Coast Care Homes for over 13 years. From the start of her employment with Coast Care, she has always shown great passion, empathy, and loving support to those she has cared for.
This approach has translated to other relationships with residents' families, health professionals and staff teams.
Danielle has risen from a carer role to Team Leader, Deputy Manager, Home Manager and now an Operations Manager.
Danielle is a fantastic communicator and motivator, she spends many hours in constant supervision building her management and staff teams and helping them to deliver an extremely high level of person-centred care. She ultimately though, has a very special and consistent relationship with her residents, always trying to discover more of their own unique personalities and working hard with her staff and activities teams to connect and meet all their emotional and physical needs.
Danielle has helped to foster efficient and hardworking teams, whose primary focus is ensuring that the residents have the best lived experience. Danielle is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.

Lindsey started with Coast Care in January 2022, joining the company as an Operations Manager. Lindsey has lots of experience in care, and before joining Coast Care Homes, had been overseeing other homes locally. Lindsey is passionate about person-centred care and it’s because of this, that she has been such a good fit at Coast Care Homes.
Lindsey’s strengths are in her calm and caring nature, which allows her to never be flustered and is excellent at problem-solving in moments of difficulty. Lindsey has also shown strength in her staff management skills, in being able to effectively communicate Coast Care Homes's vision for all staff joining the company.
Lindsey is currently involved in an Operational sense for all the services, however, she has day-to-day involvement with Whitebriars Care Home, Whitebeach Care Home & Whitecliff Nursing Home, supporting the management teams at these services.

Tee started with Coast Care in August 2020, originally joining the company as an Admin Assistant at Coast Care Centre, before becoming then Co-Manager in June 2023.
Tee joined Coast Care Centre during the pandemic, assisting the service to successfully manage over 350 admissions and discharges within the first year.
Tee has worked in various care settings since 2004 and has lots of experience working closely with children who suffer from profound physical disabilities.
Tee’s strengths lie in her strong commercial focus, which has helped Coast Care Centre reach record income levels. Tee has also brought a wealth of knowledge in Complex Conditions, which has been a key reason why Coast Care Centre has been able to successfully complete packages for clients with complex needs.

Louis started with Coast Care in April 2020, originally joining the company as a Care Assistant at Coast Care Centre, before becoming then Co-Manager in June 2023.
Louis joined Coast Care Centre after wanting to pursue a career in care, following helping to care for both of his grandparents and finding he had a real interest in caring for the elderly. Louis has progressed very quickly and quickly emerged as an excellent leader amongst the care team and quickly developed into the management team.
Louis strengths lie in his strong staff management skills and his ability to manage numerous responsibilities and duties. Louis is currently the Co-Manager alongside Tee Small and this has given the management team a perfect mix of skills, as well as giving the home the ability to have a manager on the care floor, supporting the care team, more often.
Frequently Asked Questions about Coast Care Centre
What types of Care is Coast Care Centre registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Coast Care Centre have?
There are 44 Single Rooms.
What are the Facilities & Services at Coast Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Coast Care Centre to the centre of Bexhill-on-Sea?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coast Care Centre to verify any information. View our terms and conditions. Coast Care Centre has an Enhanced Service -more info.