Bexhill Care Centre Ltd, Bexhill-on-Sea, East Sussex
Bexhill Care Centre Ltd, Bexhill-on-Sea, East Sussex
Bexhill Care Centre Ltd, Bexhill-on-Sea, East Sussex

Bexhill Care provides nursing care, dementia care and day care facilities to older people in the Bexhill-on-Sea area.

Residents can benefit from stimulating activities and visiting specialists within a home-from-home environment.

Owner: Bexhill Care Centre

Person in charge: Naomi Granger (Registered Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Epilepsy • Hearing Impairment • Muscular Dystrophy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages from 40 to 110.

Single Rooms: 41

Shared Rooms: 0

Rooms with ensuite WC: 41

Weekly Charges Guide: Personal Care Single £950 – £1200 Nursing Care Single £950 – £1200 (These prices are only a guideline, please contact Bexhill Care Centre Ltd to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visiting hours at anytime

Parking:

Parking on site

Latest Care Quality Commission* Report on Bexhill Care Centre Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Bexhill Care Centre Ltd has a Review Score of 8.3 (8.251)

The Review Score of 8.3 (maximum of 10) for Bexhill Care Centre Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Bexhill Care Centre Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.757 for Bexhill Care Centre Ltd is calculated as follows: ( (142 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 185 Ratings = 4.757

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.494 Points relating to the number of positive Reviews for Bexhill Care Centre Ltd is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.2 Target = 0.244

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bexhill Care Centre Ltd?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bexhill Care Centre Ltd

  • Daughter of Resident/Service User
    6
  • Friend of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Went to see my brother, found him to be clean, happy and well cared for. Thanks to all the good carers.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has Parkinson's with Lewy body dementia, when I found I could not cope anymore at home it was hard to know were to go to find the right place and care for him. He has been in Bexhill Care Centre now since March 2017 and I can honestly say he is always clean and well look after. His room is really clean and cosy and the staff have time for him and me. When I leave him I know he is safe so that's important to me and my family.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were very kind and caring. They all showed great compassion at all times. The medical attention was also good. My mother was constantly attended to and the drug regime ensured she was as comfortable as possible.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I always receive a warm welcome, but today's welcome has been warmer than ever. The food fare was absolutely splendid and to win 4 prizes in the raffle has never happened to us before. congratulations to everyone concerned. xx

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is written at a tea party for Age Concern. A great effort has been made to integrate 16 residents so that they feel involved. On previous visits, I have seen the care given by the staff or the residents but have also noticed some slippages such as missing hearing aids, clothes missing from clients and drink not being immediately available. Is this due to bank staff? On the whole whole though a caring environment.

How likely would you be to recommend Bexhill Care Centre Ltd? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

It's a lovely environment and the carers are kind.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Great team, fantastic administrator, lovely nurses, nothing too much trouble. Resident's smiles say it all. Well done Bexhill Care Centre and a huge thank you to the administrator and her team.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good team work and very well organised event. Residents appear happy. Staff socialise very well with residents.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

I was met by a very pleasant receptionist and I met my mother in the lounge. As usual, she looked happy, smart, clean and tidy. Her hair had just been done by the hairdresser who managed extremely well as mum has severe dementia and isn't able to help. The activity lady was discussing hymns for Harvest Festival (advanced preparation) and it was surprising how many residents recognise old hymns even if they can't join in any longer. The usual permanent staff were as usual very pleasant and cheerful with me and the residents. This also applied to two new carers who I assume may be agency staff. Each resident had a drink on their table and everyone is included even those residents who can't speak.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been cared for in this nursing home since last December. Mum has settled well due to the friendliness patience and support of the permanent members of staff there. When the outdoor area has been improved the residents will benefit greatly from sitting in the garden. The food is always of high standard and sitting the residents in the conservatory (if they are able) helps the appetite.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I visit regularly, and on my visits I have found the staff very friendly, approachable and my mother appears to be very well cared for. The home has a homely, light and bright atmosphere.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are very friendly, helpful and very efficient. The manager is also helpful and friendly. On arrival to the home, myself and my friend felt very welcome. My husband is very settled and looks comfortable.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was admitted to Bexhill Care Centre on 30/5/16 and stayed until she passed away on 1/7/16. She was very poorly and therefore needed intense care around the clock 24/7. I have tremendous appreciation for the care, consideration and compassion shown to my mother by all the staff during her short stay. They ensured she was constantly monitored, washed and kept tidy and fed, particularly her favourite dish - ice cream, thus ensuring that she passed away peacefully, painlessly and with dignity which is all I wanted for her last days.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have visited a resident in this home about a dozen times in the last 3 months. Having been instructed to complete all fields, I have done so, although I have, for instance, no direct experience of the food and drink.
But I have no fault to find with the staff - one rather surly one left (was pushed?) some weeks ago - and I especially admire the trouble taken to offer activities for the residents and the warm encouragement they are given to take part,.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We were delighted when my brother-in-law and I found this home for my sister, it was all we had hoped for, clean, bright with a warm and bright atmosphere. I visit my sister at least once a week and she always looks so well and happy. All the staff welcome me as a friend, always happy to talk to me about my sister and she seems very fond of them. They are extremely patient when helping her to stand with her walking frame. The food looks and smells delicious. The activities are well run by a very enthusiastic organiser. I would like to single out the manageress, the lead nurse who welcomes us in and the activities organiser for special praise.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My 85 year old friend, was treated with the utmost dignity and respect. Most meals requested were given, diets accommodated (my friend was diabetic). Call bell answered promptly. All staff are friendly, courteous and very helpful. I would highly recommend this home, especially as it has only just opened, plus physio was given when asked for.

How likely would you be to recommend Bexhill Care Centre Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Bexhill Care Centre Ltd

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Bexhill Care Centre Ltd

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Bexhill Care Centre Ltd