






Rivendale Lodge EMI Care Home in Eastbourne offers residential care to older people with dementia, Alzheimer's disease and other related conditions.
Residents and their families receive a warm welcome from staff who like to foster a sense of independance and offer comfort in a relaxing yet stimulating environment.
It recognises that the care needs of every individual are unique and also varies over time.
It promotes independence and supports the...
Rivendale Lodge EMI Care Home in Eastbourne offers residential care to older people with dementia, Alzheimer's disease and other related conditions.
Residents and their families receive a warm welcome from staff who like to foster a sense of independance and offer comfort in a relaxing yet stimulating environment.
It recognises that the care needs of every individual are unique and also varies over time.
It promotes independence and supports the needs of its clients while maintaining a safe, comfortable and stimulating environment.
The home is situated close to Eastbourne District General Hospital and is only a mile from the town centre itself. The care home is well-placed to offer a safe, centralised home for residents who can take advantage of a wide range of opportunities.
Care Provided by Rivendale Lodge EMI Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Not included in the care fee are hairdresser, Chiropodist, toiletries there is an extra charge every 3 months.
The price(s) shown are provided by the care home. Contact Rivendale Lodge EMI Care Home for full pricing details and T&Cs.
Contact Rivendale Lodge EMI Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Ash Sharma Sunjay Rai
- Private Owned
Person in charge
- Jeanette Essaadi (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (12)
Visiting
- Family and friends are welcome to visit at anytime.
Parking
- Private off street Car Park
Rivendale Lodge EMI Care Home Reviews (20)
Rivendale Lodge EMI Care Home has a Review Score of 9.7 (9.661) out of 10, based on 12 reviews in the last 2 years.
Over all time Rivendale Lodge EMI Care Home has 20 reviews.
My mother in law has been here for about 18 months. The staff are very friendly, helpful and caring. I am always kept updated with her welfare. My mother-in-law is always clean and her clothes are always kept clean. My mother in law gets on with all the staff very well and they always take time to...
My mother in law has been here for about 18 months. The staff are very friendly, helpful and caring. I am always kept updated with her welfare. My mother-in-law is always clean and her clothes are always kept clean. My mother in law gets on with all the staff very well and they always take time to talk to her. I wish I had known about this care home earlier.
Mum has been a resident at Rivendale for several years and she has always received excellent care and kindness from all of the staff. All of the staff are friendly and caring and nothing is too much trouble.
Mum has been a resident at Rivendale for several years and she has always received excellent care and kindness from all of the staff. All of the staff are friendly and caring and nothing is too much trouble.
The food is plentiful and mum encouraged to heat well .
There...
The food is plentiful and mum encouraged to heat well .
There have plenty of actives music what is marvellous for dementia singing and dancing what mum likes .
In july 2026 we were invited to a Sunday barbecue for family's to attend it was a marvellous day .and looking forward to the 6th Sunday of September the garden party with stalls selling goods to make money for entertainment marvellous ideas. This home is like a 5 star hotel plenty of room to move around the tv .and dinning room and sun lounge.
Jenny and all the carers are excellent at their jobs. So caring and loving towards all residents. Nothing is too much trouble for them. I would highly recommend this nursing home. All residents are so happy. Very clean, always smells nice. Meals are so beautiful and freshly made.
Jenny and all the carers are excellent at their jobs. So caring and loving towards all residents. Nothing is too much trouble for them. I would highly recommend this nursing home. All residents are so happy. Very clean, always smells nice. Meals are so beautiful and freshly made.
Lovely Home. Wonderful Caring and Kind staff. Everyone Always Happy and with Smiles on faces.
Lovely Home. Wonderful Caring and Kind staff. Everyone Always Happy and with Smiles on faces.
My wife has been resident now for 7 years. She has always been treated with kindness and respect. Over the last 2 years the anti-psychotic medicine has been phased out, and recently her catheter has no longer been necessary, replaced by pads (or nothing!) And pull-up pants when going out with me or...
My wife has been resident now for 7 years. She has always been treated with kindness and respect. Over the last 2 years the anti-psychotic medicine has been phased out, and recently her catheter has no longer been necessary, replaced by pads (or nothing!) And pull-up pants when going out with me or her P.A. these measures have eliminated previous stress and returned to me perhaps 50% of the 'old Sheila' - a miracle!
Good management.
Suitable activities for residents.
Regular social events to witness staff and residents interaction.
Prompt phone calls to update me on medical intervention needed.
Always made welcome, and greeted by name, when visiting.
Good management.
Suitable activities for residents.
Regular social events to witness staff and residents interaction.
Prompt phone calls to update me on medical intervention needed.
Always made welcome, and greeted by name, when visiting.
After trying out various care homes, mum has settled at Rivendale with excellent care & kindness. She recently broke her hip and the care and attention at the home was superb when she was discharged from hospital. Thanks to all the team
After trying out various care homes, mum has settled at Rivendale with excellent care & kindness. She recently broke her hip and the care and attention at the home was superb when she was discharged from hospital. Thanks to all the team
The home provides a variety of activities which my mother and other residents thoroughly enjoy.
The home provides a variety of activities which my mother and other residents thoroughly enjoy.
My mother has been living in Rivendale Lodge since September 2024 and we have nothing but praise for the level of her care as she has slowly declined. The staff and manager are, without exception, so kind, friendly and efficient. The food is freshly cooked and dietary requirements are well catered...
My father visits every day and he is always welcomed and supported; after a stay in hospital recently all the staff came to welcome him back and many of them gave him a hug!
We have never regretted choosing Rivendale Lodge to care for mum and are happy to recommend it to other families whose loved one is living with dementia.
My Uncle lived in Rivendale for almost 3years. As his next of kin living abroad, my sister and I will always be eternally grateful for the amazing care he received. All the staff were kind, caring, and professional. They were very helpful in accommodating his own personal needs. When we visited we...
My Uncle lived in Rivendale for almost 3years. As his next of kin living abroad, my sister and I will always be eternally grateful for the amazing care he received. All the staff were kind, caring, and professional. They were very helpful in accommodating his own personal needs. When we visited we found it to be a calm welcoming atmosphere. We could not have wished for better care.
My husband has been in Rivendale Lodge since January 2022. I cannot fault the care he has had. All staff are so friendly and caring and obviously know my husband well. He is always well-dressed in his own clothes. I have been kept up to date with any developments. The staff are always around...
My husband has been in Rivendale Lodge since January 2022. I cannot fault the care he has had. All staff are so friendly and caring and obviously know my husband well. He is always well-dressed in his own clothes. I have been kept up to date with any developments. The staff are always around chatting to residents with lots of laughter involved. I consider myself very lucky to have found a care home like this for my husband who has no sight and has dementia. It's not a big place with lots of facilities but it is homely and extremely caring.
Rivendale Lodge EMI Care Home looked after my dad in the last 3 years of his life. The manager and her staff were always very helpful and kind and I could see that my dad was well cared for - he was always washed, shaved and appropriately dressed and the staff were very kind and patient with him...
Rivendale Lodge EMI Care Home looked after my dad in the last 3 years of his life. The manager and her staff were always very helpful and kind and I could see that my dad was well cared for - he was always washed, shaved and appropriately dressed and the staff were very kind and patient with him when his dementia got worse. I feel very fortunate to have found such a wonderful, caring home for him.
Dad has been in residence since March 2022 and we have been very impressed with the level of care, compassion and professionalism this care home provides. Although he cannot say for himself, we can see that he is happy and settled and enjoys the companionship of other people who are similar to him.
Dad has been in residence since March 2022 and we have been very impressed with the level of care, compassion and professionalism this care home provides. Although he cannot say for himself, we can see that he is happy and settled and enjoys the companionship of other people who are similar to him.
I would highly recommend Rivendale Lodge, who looked after my mum for almost a year before she passed in February 2022. The manager and her staff were amazing with mum who could be difficult at times. I can't praise the manager and the staff highly enough and am grateful to them for the...
I would highly recommend Rivendale Lodge, who looked after my mum for almost a year before she passed in February 2022. The manager and her staff were amazing with mum who could be difficult at times. I can't praise the manager and the staff highly enough and am grateful to them for the professional and loving care they gave to mum in her last year. I felt very comfortable with mum's care at all times and thoroughly enjoyed my visits to her. At the end, the staff were even more amazing and so kind and considerate, during a time which was made even more difficult with the whole COVID situation, and I will always be so grateful to them for that.
I would like to recommend Rivendale Lodge and all its staff; as an excellent example of a care home at its best; genuinely caring and coping with stressful situations with calmness and professionalism. I am confident at all times that my mum is being cared for to the highest possible standard. Many...
I would like to recommend Rivendale Lodge and all its staff; as an excellent example of a care home at its best; genuinely caring and coping with stressful situations with calmness and professionalism. I am confident at all times that my mum is being cared for to the highest possible standard. Many thanks to Rivendale staff for their kindness and patience with my mum who is very settled and happy to be there.
My mother-in-law spent over a year at Rivendale Lodge, until she recently passed away, still in their care. It's difficult to express how much we valued the care that she received there, or how welcome we were made to feel whenever we visited her. She was always treated with kindness and respect...
My mother-in-law spent over a year at Rivendale Lodge, until she recently passed away, still in their care. It's difficult to express how much we valued the care that she received there, or how welcome we were made to feel whenever we visited her. She was always treated with kindness and respect and became less anxious than she had been elsewhere. The staff interact with residents all the time with kindness and great empathy, noticing when those in their care need extra support or encouragement. They always seem to be happy, no matter how busy they are. We were welcome at any time in the last two weeks of her life and will never forget the kindness shown her and to us. As a family, we are content that she was able to spend her last days there. Many, many thanks. I would not hesitate to recommend Rivendale Lodge to anyone seeking an excellent home from home for a loved one.
Rivendale Lodge , management and staff are extremely caring, kind and understanding when looking after their residents. It was the perfect place for my mum to spend her last couple of years.
Rivendale Lodge , management and staff are extremely caring, kind and understanding when looking after their residents. It was the perfect place for my mum to spend her last couple of years.
I want to thank you for all the care Mum receives. Since living at Rivendale Lodge she has become calm and cheerful and feels secure. She belongs to a safe and caring home where you know her so well and what she needs even when she doesn't. When my Dad used to visit you helped him come to terms...
It is such a comfort to know Mum is getting the best care and everything she needs from your caring and professional staff.
The standards of care at Rivendale Lodge are beyond praise. Every time I visited I was greeted by smiling caring staff. My mother in law was given the highest standard of care and every aspect of her needs was met. The standard of training was the highest I have seen in my very long career in...
My heartiest congratulations for having achieved such a commendable standard.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rivendale Lodge EMI Care Home.
There are no upcoming events for Rivendale Lodge EMI Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rivendale Lodge EMI Care Home.
Accreditations
There are no accreditations posted yet for Rivendale Lodge EMI Care Home.
Meet the Team (1)

I've been the Registered Manager at Rivendale Lodge for over 20 years, and my career in care began long before that. I first started working with...
I've been the Registered Manager at Rivendale Lodge for over 20 years, and my career in care began long before that. I first started working with people with learning disabilities when I was 15, more than 45 years ago, and I've never looked back. Caring for people with complex needs has always felt like my purpose.
I'm passionate about making sure our residents live the best life they can, right through to the end of their lives. Rivendale has been a long-standing, well-led service because of the dedication of the team around me, many of whom have been here for years. Staff don't just work here; they stay, grow, and become part of the home. That loyalty means everything to me.I believe in that service so much that I trusted Rivendale to care for my own father. It's always been more than a workplace to me. It's a family, a home, and a place where people are supported with dignity, compassion, and respect every single day.
Frequently Asked Questions about Rivendale Lodge EMI Care Home
What types of Care is Rivendale Lodge EMI Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rivendale Lodge EMI Care Home have?
There are 23 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Rivendale Lodge EMI Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rivendale Lodge EMI Care Home to the centre of Eastbourne?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rivendale Lodge EMI Care Home to verify any information. View our terms and conditions. Rivendale Lodge EMI Care Home has an Enhanced Service -what an Enhanced Service includes.