Crowborough Lodge Residential Care Home

Experienced and approachable Registered Manager with 33 years in the care industry, dedicated to delivering exceptional standards of care. Fully qualified and deeply committed to supporting both residents and staff, I bring a compassionate and hands-on approach to leadership. I believe in creating a supportive, respectful, and home-like environment where everyone feels valued. With nearly two decades of experience, I continue to take pride in mentoring care teams, promoting best practices, and ensuring residents receive the highest level of person-centred care.

Dedicated and compassionate Deputy Manager at Crowborough Lodge Residential Care Home with over 14 years of experience in the care sector. Fully qualified and deeply committed to providing high-quality, person-centred care, I take great pride in supporting the well being and dignity of our residents. My long standing role has given me a wealth of experience in managing day to day operations, leading our care team, and ensuring a safe, nurturing environment for everyone in our home. Caring for others is not just my job—it’s my passion.

As Head Chef and with over 19 years experience working at Crowborough Lodge, Martine brings passion, skill, and dedication to every aspect of our kitchen. With deep understanding of the dietary needs of older adults, Martine leads the kitchen team in preparing delicious, nutritious, and well-balanced meals that support the health and well being of our residents.

Beyond creating high-quality menus, Martine takes great pride in getting to know residents personally – ensuring meals are tailored not only to their medical and nutritional needs but also to their personal preferences and cultural backgrounds. Under her leadership, mealtimes are not just about food, but about comfort, dignity, and enjoyment.

Martine's commitment to excellence and their caring, resident-focused approach make them an invaluable part of our care home family.

With over 30 years of dedicated service at Crowborough Lodge, Veronica is one of the most experienced and respected members of our team. Having previously served as Deputy Manager, she brings a wealth of knowledge, leadership, and hands-on care experience to her current role as Senior Carer.

Veronica is deeply committed to providing person-centred care and is known for her calm, compassionate nature and strong sense of responsibility. Her long-standing relationships with residents, families, and staff are a testament to the trust and respect she has earned over the years.

Veronica offers invaluable support and guidance to both new and experienced team members, always leading with kindness, professionalism, and a deep understanding of what exceptional care looks like. Her unwavering dedication continues to make a lasting difference in the lives of everyone at Crowborough Lodge.

Arthur is a highly valued member of our care team, known for his exceptionally friendly and gentle nature. With a calm and patient approach, he supports our residents with genuine warmth and respect, always taking the time to ensure they feel comfortable, listened to, and cared for.

His natural ability to build trusting relationships helps residents feel safe and at ease, and his attention to the little things makes a big difference in their daily lives. Whether assisting with personal care, offering a kind word, or simply being a reassuring presence, Arthur always goes the extra mile to provide compassionate, person-centred care.

His dedication and kindness make him a favourite among residents, families, and colleagues alike.

Donna is a dedicated and compassionate kitchen assistant who plays a vital role in ensuring our residents enjoy not only nutritious snacks, meals and drinks but also a caring and supportive dining experience. Known for her kind and thoughtful nature, Donna consistently goes above and beyond to make sure each resident’s individual needs are met, whether that’s a dietary preference, a comforting chat, or a little extra attention during mealtimes.

Her attention to detail, warm approach, and genuine care for others make her a valued member of our team and a friendly, familiar face to everyone in our home.

Kayleigh leads our housekeeping team with exceptional attention to detail, dedication, and pride in her work. As Head Housekeeper, she ensures our care home is always clean, comfortable, and welcoming—creating a safe and pleasant environment that feels like home for our residents.

With a calm, organised approach and a warm, approachable manner, Kayleigh takes time to understand the individual preferences of residents, making sure their personal spaces are cared for with dignity and respect. She leads by example, supporting her team to maintain the highest standards of cleanliness while also building strong, friendly relationships with residents and staff alike.

Her reliability, kindness, and commitment to excellence make her an integral part of daily life in our home.