Rosebery House Residential Home

2 Rosebery Avenue, Eastbourne BN22 9QA

Rosebery House provides care services for the elderly mentally infirm in 30 comfortable rooms arranged over 2 floors. All rooms are light and airy, tastefully decorated and designed with the resident’s comfort in mind for single occupancy.

The philosophy is centred on the individual’s right to achieve and maintain privacy, dignity, independence, choice and fulfilment regardless of their physical or mental capabilities.

Professionals are focused on the needs of the service user. Staff plan the care on an individual basis to suit each service user’s capabilities and interests. They are also committed to meeting the special cultural needs of those from ethnic minority groups and respect each service user as an individual and value him or her as a person. From this they draw a set of related values and aim to promote each person’s potential to live a dignified, private, independent and fulfilled life.

Owner: Spemple Ltd

Person in charge: Marlon Soriano (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 30

Rooms with ensuite WC: 6

Weekly Charges Guide: Personal Care Single £520 – £950 (These prices are only a guideline, please contact Rosebery House Residential Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Rosebery House Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 out of 10 for Rosebery House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Rosebery House Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Rosebery House Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.167 Points relating to the number of positive Reviews for Rosebery House Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Rosebery House Residential Home has a Review Score of 8.2 (8.167) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rosebery House Residential Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rosebery House Residential Home

  • Daughter of Resident/Service User
    1

This home is bright and clean and modern. There are no nasty odours. The food is good, tasty and nutritional and plentiful. The staff are exceptional, kind and caring and go above and beyond the call of duty. They are also very understanding to the relatives as well as the residents.

I would wholeheartedly recommend this home to anyone who needs this type of care for especially an elderly relative or one with Alzheimer's or similar problems. Access for disabled visitors is also top rate.

How likely would you be to recommend Rosebery House Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Hilen Shah, Director at Rosebery House Residential Home responded to this review on 06 Dec 2017:

Thank you very much for your support.

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Bed Vacancies

4 Bed Vacancies

posted 23 Jul 2018

Prestigious ground floor room, with its’ own en-suite having a splendid view of the greenery and trees of the entrance to the beautiful Hampden Park.Spacious first floor room with views over the garden. First Floor overlooking the frontage of the Home and the Park’s entrance.

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