Old Hastings House in Hastings, East Sussex is a friendly, care home.
Trained staff give people the high quality care and respectful, dignified support they need.
There are a wide variety of social activities to suit care home residents' interests.
Residents can enjoy delicious meals catered to their special dietary requirements.
Care Provided by Old Hastings House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are calculated based on choice of room and level of need. The rates published are to be used a guide.
The price(s) shown are provided by the care home. Contact Old Hastings House for full pricing details and T&Cs.
Contact Old Hastings House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Simicare Ltd
- Private Owned
Person in charge
- Sara Phillips(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
- Number of floors: 4
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (6)
Visiting
- There are no restrictions to visits. Visitors are not required to book prior to visiting however all visitors should come to the main entrance which is located at the side of the building in the main car park.
Parking
- There is a large car park onsite where visitors are welcome to park. You will be asked to document your vehicle registration number when signing in.
Old Hastings House Reviews (1)
Over all time Old Hastings House has 1 review.
My mother was a resident of Old Hastings House for six years. I would find it hard to fault the standard of care and have no hesitation in recommending it for anyone considering moving into a care home or relatives making the choice for a family member. Mum loved living at the home, thought the food was outstanding, and not only like the staff but trusted them. The staff treated her with dignity but also were friendly and kind. There is a very low staff turnover, which speaks a lot about the management. There is a family atmosphere, which permeates from management through to care staff and all the associated support staff involved in cleaning, admin, catering and maintenance. Although Mum didn't take part in many activities, there were lots of things arranged for residents who chose to join in. Mum died during Covid after a very short illness. With the family all living far away, it wasn't possible for us to be there, but I was extremely touched by the care and support in her final hours.
Thank you for your kind words, Jackie, regarding the care of your much loved and missed Mum, who inspired all that came across her path. The pleasure was all ours.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Old Hastings House.
There are no upcoming events for Old Hastings House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Old Hastings House.
Accreditations
There are no accreditations posted yet for Old Hastings House.
Meet the Team (2)

Sara Phillips has been the Registered Manager of Old Hastings House since the acquisition of the home in March 2025.
Sara has over 12 years of experience in healthcare management, having held senior roles including Deputy Manager and Home Manager. She is a Registered Nurse with more than 20 years of clinical experience, bringing a strong clinical foundation to her leadership practice.
Sara is deeply committed to delivering high-quality care for older people, with a particular focus on dementia care. She is a trained dementia awareness facilitator and has successfully developed, implemented and delivered dementia care strategies and training programmes within previous organisations. Sara is known for her approachable and supportive leadership style and is regarded by staff, residents, and families as open, accessible, and easy to talk to.

Emma has worked within the health and social care sector since 2007, beginning her career as a Domestic Assistant. She has since progressed through a range of senior roles, including Care Assistant, Deputy Manager, and Home Manager, gaining extensive leadership and operational experience.
Emma holds a Level 5 Diploma in Leadership and Management for Health and Social Care. She is committed to delivering high-quality, person-centred care and has a strong professional interest in supporting individuals living with dementia.
Since joining Old Hastings House, Emma has supported the Registered Manager in the effective day-to-day management of the service and provided leadership, guidance, and support to the staff team.
Frequently Asked Questions about Old Hastings House
What types of Care is Old Hastings House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Old Hastings House have?
There are 60 Single Rooms.
What are the Facilities & Services at Old Hastings House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Old Hastings House to the centre of Hastings?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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