Ashton Manor

104 Aldwick Road, Bognor Regis PO21 2PD
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9.5 10 Reviews
  • Ashton Manor, Bognor Regis
Ashton Manor Residential Home is in the seaside town of Bognor Regis in West Sussex.

The care home, which is just a few minutes' walk from the sea, cares for vulnerable people with mental health issues.

It has two lounges and a pool table and there is a gardening area for residents as well as a minibus for day trips.

The care is tailored to the individual and the home offers personalised care in a family-style environment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £875 – £1200
  • Self-Funded Residential Dementia Care: £875 – £1200
  • RESPITE Self-Funded Residential Care: £900 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1151

Fees are subject to individuals needs and an assessment will need to be completed before fees are agreed

These prices are only a guideline, please contact Ashton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Chloe Isted (Manager)

Local Authority / Social Services

Admission Criteria

  • Referral
  • Ages from 30 to 90

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (22)
  • Single Rooms with ensuite Wet Room (22)

Ashton Manor Reviews (10)

9.5

Ashton Manor has a Review Score of 9.5 (9.538) out of 10, based on 9 reviews in the last 2 years. Over all time Ashton Manor has 10 reviews.

Overall Experience

  • 7
  • 3
  • 0
  • 0
  • 0

Date Published

10
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Review from Catherine G (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has moved to Ashton Manor, I have seen her have the opportunity to live life to the full. The staff make exceptional efforts to provide meaningful activities that help residents feel part of a family and the community. A personal highlight was seeing my mum take part in the Bognor Carnival
this year.
The staff are kind and responsive to my mum's individual needs. They communicate well with me too. I live further away from Mum than I would like, but the social media posts keep me updated and reassured that she's having a positive experience. Mum's only been her a few months, but in my opinion other residential homes could learn a lot from Ashton Manor's model of care.

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Review from J B (Friend of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashton Manor treated my friend with great dignity and kindness. They went the extra mile in seeing that all his needs were met and that he was happy. All the staff were helpful, understanding and cheerful.

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Review from Julia C (Mother of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My connection with Ashton Manor is fairly recent as my son became a resident just two months ago (December 2024). However I am reassured that my early questions and concerns have been met by the manager and staff, who have responded promptly and positively considering my queries. Contact with the staff
have been good whether on the phone or in person. I feel that he is being well cared for & with great patience as he was initially very unsettled. I am grateful to the staff for their support and care.

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Review from Suzette W (Mother of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident at Ashton Manor since Dec 2023. I have been very impressed with the care and consideration shown to him at all times. The staff are always so welcoming and do everything they can to help. It is difficult to express how grateful I am for the way they have helped him to settle
into such a change of circumstances - but they have, and are doing - an excellent job.

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Review from Richard W (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived at Ashton Manor for just over a year now, the care team have always been helpful and friendly and have adapted their service, and my father's surroundings to suit his changing needs.
Their staff turnover is incredibly low and therefore it's the same friendly faces every time you
visit which must be very reassuring for their residents.
My father's health can change rapidly but I have every faith in the care team to look after his needs and to keep me informed as things change.
I and the rest of my family would like to say a big thank you to all the staff at Ashton Manor.

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Review from S G (Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy, feel very welcome and very safe.

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Review from Chris W (Respite Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Coming to this care home I had some reservations. However, the staff were very friendly and easy to talk to. The home is very well run with a lot of initiatives to keep everyone pulling the same way and happy and relaxed. The food is especially good and delicious and there are plenty of options. The
staff work very hard and have a good sense of humour. Generally, there are many things which make this home a good option.

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Review from B H (Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is very good indeed.

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Review from J W (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad who has dementia became a resident last year and I cannot fault the home at all. They take really good care of him and do lots of days out which he loves and he is extremely happy there. He loves the fold and the staff are wonderful and always happy to talk to me about any concerns or questions
I may have. Would definitely recommend this home.

Reply from Chloe Isted, Manager at Ashton Manor

Thank you very much for your review, we are glad that your dad is settled and happy with us. It is also nice for the staff to get recognition for all their hard work.

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Review from S S (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a difficult time in her own home, my mum's mood and health have improved considerably. She is now happy and cheery when I visit which is such a relief. She has settled in well and is well looked after by staff and enjoys the regular outings with other residents. The facilities and rooms are
always clean and tidy. Can't thank the staff enough for the care and support they provide.

Reply from Rebecca, Operations Manager at Ashton Manor

Thank you for your lovely review. The feedback means a lot to us and gives us the confidence to continue providing the personalised care your mum deserves.

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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for Ashton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.638 for Ashton Manor is calculated as follows: ( (68 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Ashton Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (3)

Susan

Susan Newman

Job Title: Nominated individual

Joined: 1987

Sue is the founder and nominated individual for Ashton Manor and has overall responsibility for driving compassionate person-centred care.


She qualified as a Mental Health Nurse shortly after the Nursing and Midwifery Council introduced the qualification. Since then Sue has worked hard to share her passion for and awareness of mental health conditions and good and poor well-being practices.

Rebecca

Rebecca Newman-Smith

Job Title: Director

Joined: 2021

Rebecca is the owner of Ashton Care (Bognor Regis) Ltd


She is responsible for working with the team to continually identify areas of improvement, to adapt to changes in environments and regulations and to support a positive change to move the home and the wider Ashton Care team forward.


Rebecca grew up around the business and as the daughter of Sue, owner and founder, she has inherited her mother's passion for enabling staff to fulfil their full potential. In turn, this creates a more cohesive and caring environment where service users get the best from the nursing home.

Chloe

Chloe Isted

Job Title: Registered Manager

Joined: 2015

Chloe is the Registered Manager of Ashton Manor.


She Joined Ashton Care in 2015 as a Care Assistant at Ashbury Care Home.


Chloe has got her NVQ level 5 in leadership in health and social care.

Frequently Asked Questions about Ashton Manor

What types of Care is Ashton Manor registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashton Manor have?

There are 22 Single Rooms.

What are the Facilities & Services at Ashton Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Manor to the centre of Bognor Regis?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Manor to verify any information. View our terms and conditions. Ashton Manor has an Enhanced Service - more info.