Greystoke Manor

Church Lane, Ferring, Worthing BN12 5HR
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8.6 3 Reviews
  • Greystoke Manor, Worthing
Greystoke Manor is situated in the heart of Ferring, a quiet Sussex coastal village. It is a privately owned family run business that has obtained an outstanding reputation in the area.

The staff are committed to providing the best care possible for your loved one. With their professionalism and compassion they have created a real home from home feeling at Greystoke Manor. All staff are fully qualified and are on duty 24 hours a day, with local practices providing complete medical support.

Service users spend the day as they wish and are encouraged to use the facilities, whether it's watching a classic movie in the TV lounge or getting pampered in the salon. Greystoke Manor provides a wide range of daily activities from talks by local historians to skittles in the lounge. All of the 34 rooms are en-suite and all meals are freshly prepared on the premises by the chef.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are based on an initial assessment and the room type. Please contact us for more information regarding fees.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ian Bradley

Person in charge

  • Stephanie Johnson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (31)

Visiting

  • Please get in touch to arrange a visit 01903 700228.

Parking

  • A car park situated at the back of the building for visitors.

Greystoke Manor Reviews (3)

8.6

Greystoke Manor has a Review Score of 8.6 (8.598) out of 10, based on 3 reviews in the last 2 years.
Over all time Greystoke Manor has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 3
  • 3
  • 0
Reviewer Connection to Greystoke Manor
  • 2
  • 1
Total of 3, showing 1-3
Review from Jo E (Daughter of Resident) published on 18 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the team at Greystoke Manor for looking after my mother so well. She loves all the entertainment & social interaction with other residents as well as the excellent meals prepared by the Chef. It really is like a 5 Star Hotel!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Niece of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the staff and management to be caring and treated my aunt with respect and kindness. Having previously been a Care home owner myself, I could not have asked for a better care home for my aunt.
Reply from Stephanie Johnson, Manager at Greystoke Manor

Thank you so much for taking the time to write a lovely review. We really appreciate your kind words, thank you.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review from A T (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother decided to go into this care home and whilst there her health gradually deteriorated due to her age but throughout her stay, the staff were caring and went out of their way to support her.
The home allowed her to personalise her room to a far greater extent than I have seen in other homes.
My Mother enjoyed the food and the people leading the activities had an engaging manner.
The manager was always available to answer any queries and was proactive in keeping me informed of any changes which was really reassuring. The staff were always polite and courteous and made me feel welcome whenever I visited. Nothing was too much trouble.
They took time and care to find out what her end-of-life wishes were and proactively liaised with the palliative care team and got the appropriate equipment when she deteriorated further.
Reply from Stephanie Johnson, Manager at Greystoke Manor

Thank you so much for taking the time to write this feedback. It was a delight to look after your mother and we are thrilled she enjoyed her time with us. Thank you for your feedback, it means a lot to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.6 (8.598)

Overview of Review Score

The Review Score of 8.6 (8.598) out of 10 for Greystoke Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Greystoke Manor is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) ) ÷ 35 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.655 Points relating to the number of positive Reviews for Greystoke Manor is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 3 Positive Reviews ÷ 7.4 = 0.405
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Stephanie

Stephanie Johnson

Job Title: Manager Joined: 2013

I have worked at Greystoke Manor for 11 years and for the last 2 years, I have taken on the role of registered Manager.


I have 25 years of care experience, and I have a dedicated team that provides personalised, safe and effective care and support to our service users. We recognise and emphasise that each service user is unique, and ensure that care and support are tailored to their individual choices and wishes. At Greystoke, we pride ourselves on being one big family, which we call the "Greystoke family". Compassion and empathy is at the heart of Greystoke.

Frequently Asked Questions about Greystoke Manor

What types of Care is Greystoke Manor registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greystoke Manor have?

There are 31 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Greystoke Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greystoke Manor to the centre of Worthing?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greystoke Manor to verify any information. View our terms and conditions. Greystoke Manor has an Enhanced Service - more info.