Hambrook Meadows

from our first visit it was clear.
The staff were friendly and open, the building and facilities were homely, clean and comfortable, we had a choice of rooms and could take many personal items to make Mum feel at home.
The medical care was professional and organised due wholly to the fantastic staff and management.
We are always made welcome to visit, even back in the concerning times of the pandemic.
I would totally recommend Hambrook with no concerns at all, to anyone who finds themselves in my position.

management keeps me fully informed of any medical conditions that arise and things that he may want, and they go out of their way to put on small events that help keep the residents interested and content.
In summary, a first-rate care home that looks after my brother with kindness, care and compassion.

to make the resident periodically uncomfortable.
Hand on heart, we have never had cause for concern at Hambrook Meadows, and it has to be said, for a good deal less than a lot of people are paying for care in this area.
The place is clean, the food is good, the quirks of the individual residents are catered for as much as possible, the care and love shown to residents is heart-warming, the communication with the family is superb, and as a visitor, you always feel that you are welcome.

informative and welcome.
I could not recommend Hambrook more highly.

likes/dislikes as well as hobbies and interests. They provide a variety of activities to keep the residents engaged and as active as they can. They provide home-cooked meals daily and take account of all dietary needs/allergies, etc. The communication between staff and families of residents is excellent, and we are kept up to date with newsletters as well as photos. Not only is it a wonderful home that looks after the residents exceptionally well, but they also look after their families by taking away the stress and worry of caring for a loved one with complex needs. I couldn’t wish for my mum to be anywhere else, and I am so pleased she is living there. It is a very special, unique home.

over Covid. A lot of the staff have been there a while, so it is nice to see familiar faces when visiting. The home has a lovely, welcoming feel to it, and you can tell that all the residents are well cared for. Mum is so happy there she has even suggested that my sister and I put our names down to live there!

their care and support. Hambrook really is a caring and comfortable place, staffed by a dedicated team of professionals. I don't think we appreciate our care home staff enough. The Hambrook ladies regularly go above and beyond. Thank you.

effort was made by the staff to make sure he didn’t want for anything. The family lived a distance away, and there was always someone who would take him to an appointment if we could not get there.
We were always kept up to date with any changes in Dad's condition, and all the staff were very caring and would often go the extra mile.
The support given to the family was amazing - we were all so impressed. No restrictions on visiting times or the number of people allowed in. We were so well looked after on Dad's final day, endless tea, coffee and sandwiches. I think the tears in the eyes of the duty staff said it all; they really do care about the residents.

difficulty with communication and mental function, all the staff were so kind and caring and treated Mum as the lady she once was, never treating her like a child or a burden.
My sister and I are so grateful to the manager and all her staff for the excellent care that they provided, including sitting with her and holding her hand at the end, when we could not be there in time.
Mum really enjoyed her life at Hambrook Meadows because of the level of care, compassion and friendliness provided by all the staff, always going far beyond their duties to take her dog walking or cater for any of her wishes.
My sister and I would both strongly recommend this home to anyone who may be considering using it.

was his home now and that he was happy to be there.

first moved in but as time went on he needed a lot more care and help with washing, dressing and even eating. His room was always kept clean, bed linen changed regularly, his clothes were always ironed and he hardly ever misplaced items. He always looked smart. When he became unsteady on his feet, pressure mats and pads were put in place even in the garden where he loved to be outside as much as he could if the sun was shining. He had trouble swallowing and his diet was catered for by the cook brilliantly who always kept an eye on his weight and the amount he ate. The home is calm and homely with the opportunity to join in activities .i would recommend this lovely place to live.

facilities.
Other residents are friendly and there is a good, positive and confident atmosphere.

and extremely caring to both visitors and residents. All my stepmother’s needs are taken care of including her perfectly manicured nails and the home-cooked food. She is very happy and I am very happy knowing she is in a safe caring environment.

range of activities and parties. The home was always clean and fresh as were the residents. Home-cooked food was served.
The staff, from the owners, carers, manager, to cooks, cleaners and hairdresser, were so caring and kind always. We visited on different days and times and were always made welcome.
My mother passed away in January after a very short illness, staff stayed late to be with her. They were such a comfort to Mum and the family at a sad time.
We have popped in several times since and attended the Garden Party, it was lovely to sit and chat with Mum's friends.
The manager and owners run the home with such compassion and professionalism.