Oban House, Bognor Regis, West Sussex
Oban House, Bognor Regis, West Sussex
Oban House, Bognor Regis, West Sussex

Oban House is a family-owned and professionally managed residential care home in Bognor Regis with single en-suite rooms.

It offers a range of flexible care services that include day care, respite care, holiday care and permanent care.

The home is supported by a friendly, kind and professional staff group within a homely atmosphere, who aim to offer a service specifically to suit individual care needs.

The property comprises of two linked houses situated less than 200 yards from the sea front, Marine Park Gardens and St Wilfreds Church in the Parish of Aldwick, Bognor Regis. The home is situated in a quiet residential area with a Post Office, shops and buses nearby.

The rear of the home overlooks pleasant and well-established, south-west facing gardens and is tastefully decorated throughout, with outdoor seating facilities in the summer months.

Oban House is arranged over ground and first floors with a lift for easy access between floors. There is a large TV lounge overlooking the patio and rear gardens as well as a small, quiet lounge for relaxing in.

Owner: Evelyn Kent and R P Rook

Person in charge: Ronald Rook (Owner)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 24

Shared Rooms: 3

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £450 – £575 (These prices are only a guideline, please contact Oban House to find out the exact price for your requirements.) (These prices are only a guideline, please contact Oban House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Oban House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 29 Oct 2017

single ensuite

Reviews

9.5 Oban House has a Review Score of 9.5 (9.546)

The Review Score of 9.5 (maximum of 10) for Oban House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Oban House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.713 for Oban House is calculated as follows: ( (120 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 167 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Oban House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oban House?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oban House

  • Resident / Service User
    4
  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • more

My mother was very poorly when she first went into Oban House and was unable to do much for herself. She slept almost all of the time. Since coming here she is getting much better and has got a new lease of life! When I take her out for the day and return her to Oban House she says it feels like coming home! I am very pleased with the care and attention she gets from all the staff. This has also improved my quality of life as a carer too.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I took dad out of the hospital to Oban House and he was a 'nightmare'. Management and staff respectfully suggested I stay away for 4 days which I did. When I picked him up on the 5th day, he was clean, happy and delighted with his environment. With the love, care and expertise Oban House staff have created a care home environment for my dad and if he's happy then so am I. Thank you to all. X

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Mum was very happy at Oban House.
She made friends and was well liked by the staff.
Oban House was a very good choice.
The staff were very kind and really helped Mum from her own house to the residential home.
A big thank you to the staff.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister in law went into Oban House rest home for two weeks respite after an operation and a fall. Her room was a very good size and lovely and clean. She was treated with kindness and dignity. She enjoyed the food and the activities which one was choir practise, she loves singing. She is now back at home. A big thank you to the Manager and her staff and if needed again, no hesitation.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.8 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ban House is very friendly and the staff are amazing, caring and sympathetic. It is very clean and hygienic, residents care and needs are first priority. The food is very good and nourishing. Entertainment is very good. In four years my friends had no complaints.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff and management are warm and friendly and have a great regard for the dignity and well-being of residents and their families. They help the residents to take part in the activities with endless patience and care, the whole atmosphere of the home is cheerful and welcoming.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came to Oban House for three weeks rest while suffering with a back problem. I was given a beautiful light, spacious room with plenty of food quality storage room and every possible comfort. The room was ensuite and a television provided. Every member of staff was friendly, helpful and efficient. Altogether this was an enjoyable stay in a real 'home from home'.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother stayed for a week at Oban House and was very happy staying there. She said she would be pleased to stay there again if I go on vacation. The care and people were wonderful, she especially enjoyed the food. The manager and staff were very caring.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Oban House is a welcoming, friendly care home where all staff do their utmost to look after the residents and their visitors. Dad is happy and content there.

How likely would you be to recommend Oban House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother came to the home in early April 2016. From the beginning, my mother said it was the best thing that had happened to her for a long time. Since then she has maintained her approval of the home. The care and assistance she receives is above standard, and the food always appears excellent, and mum enjoys it. Nothing is too much trouble here, from all of the staff. I couldn't have found a better home for my mother.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband is looked after well. He is happy and cared for day and night.

How likely would you be to recommend Oban House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I could not have wished to be in a better and caring place, it is honestly home from home. The staff and food are first class.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is of a high standard including food, staff are polite, drinks available frequently and more if required, Medication issued on time and checks to make sure it has been taken, reminders if necessary. looking forward to coming back. Internet available in the dining room.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was only there to recover as my husband was in a home and I had broken my wrist. Everything was perfect as far as I was concerned. I chose not to take part in the activities but I had a television in my room. I had not been eating well before but I did at the home. I was happy with the home.

How likely would you be to recommend Oban House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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