Broadland House

Bridge Road, Potter Heigham, Great Yarmouth NR29 5JB
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8.4 2 Reviews
  • Broadland House, Great Yarmouth
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1050 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1350

These prices are only a guideline, please contact Broadland House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Diane Bach (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
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Broadland House Reviews (2)

8.4

Broadland House has a Review Score of 8.4 (8.408) out of 10, based on 2 reviews in the last 2 years.
Over all time Broadland House has 2 reviews.

Overall Experience
  • 2
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Date Published
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Reviewer Connection to Broadland House
  • 2
Total of 2, showing 1-2
Review from Michael B (Son of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broadland House is excellent. My mother resided at Broadland House from 2017 until her passing at the age of 97 in March 2024. When she entered the home, we were worried about her, she had lost most of her mobility, she was confused and was not eating or taking her medications properly. We expected
the deterioration to continue and were astounded to see the changes for the better. The staff helped her improve her mobility and she became less confused and more like her old self. She quickly grew to love the staff. She was very happy with the freshly prepared food which was just the sort she used to make herself. I and all of her other family members were so grateful to see this transformation. She remained very happy and secure at the home until her final days and here again, we were so grateful to the staff for their sensitive end-of-life care. We could sense that the staff cared for Mum because they loved her not because their job required it. We give the home the highest rating.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Son of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Broadland House is a very special place. It is the place that cares for my Mum.
The extraordinary staff are totally focused on providing round the clock resident centred care.
I am able to visit, telephone or email Mum and always find her happy and full of positive stories of her life in Broadland
House, contact with other residents and friends and the caring attention of the managers and staff. Despite the pressures, the staff always seem to be able to spend time to stop and chat with Mum.
Mealtimes are particularly special and happy times in the daily life at Broadland House and everyone takes part including the managers.
I am so grateful that Mum has such a lovely place to live.
Thank you Broadland House, for all that you do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.408)

Overview of Review Score

The Review Score of 8.4 (8.408) out of 10 for Broadland House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Broadland House is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) ) ÷ 23 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.625 Points relating to the number of positive Reviews for Broadland House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 2 Positive Reviews ÷ 4 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Broadland House

What types of Care is Broadland House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Broadland House have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Broadland House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broadland House to the centre of Great Yarmouth?

9.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadland House to verify any information. View our terms and conditions. Broadland House has an Basic Service - more info.