Homestead House

281 St Faith's Road, Old Catton, Norwich NR6 7BQ
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9.4 9 Reviews
  • Homestead House, Norwich
Homestead House provides 24-hour residential and dementia care in a friendly home from home environment. A range of care is available, including long-term, short-term and respite care packages. Staff are on hand to provide support creating tailored care plans for individuals to ensure all their needs are met.

The home is well-decorated and features modern facilities, including a secure and tranquil garden where residents can relax and enjoy the outdoors.

Meals at Homestead House are freshly cooked, with menus featuring traditional foods. Special dietary requirements can also be catered for.

Residents at Homestead House can take part in a range of activities which are designed to be stimulating and therapeutic and are tailored to individual needs, abilities and interests.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1350
  • Self-Funded Residential Dementia Care: £950 – £1350
  • RESPITE Self-Funded Residential Care: £950 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1350

These prices are only a guideline, please contact Homestead House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Homestead House Ltd

Person in charge

  • Patricia Kpodo (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (9)

Homestead House Reviews (9)

9.4

Homestead House has a Review Score of 9.4 (9.391) out of 10, based on 9 reviews in the last 2 years.
Over all time Homestead House has 9 reviews.

Overall Experience
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Reviewer Connection to Homestead House
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Total of 9, showing 1-9
Review from B H (Husband of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly staff. All needs catered for;- food, bed matress, protein drinks, kept clean. Kind and caring.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you for your review, we are pleased you found the Homestead House kind and friendly, it was a pleasure to care for your loved one.

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Review from Fred B (Brother-in-law of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When entering Homestead House, the staff and manager are very welcoming. They treat my sister in law with dignity, respect and understanding. Her room, though small, is adequate, but more than two visitors at a time would be very crowded. There is no room for a permanent visitor's chair. As my sister
in law is on a semi-liquid diet, it can at times appear unappetising (through no fault of staff or management.) My sister in law says she is happy here and wishes to stay.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you for your review, we are very pleased your sister-in-law is happy and wishes to stay at Homestead House. Regarding her room, please by assured that her room size meets the standard requirement for space within a care home setting. Homestead House has two lounges for communal use and staff are always at hand to assist you use our quite lounge. The semi-liquid diet which you sister-in-law has to take due to her health needs, we have observed her taking it and enjoys it, her weight has remain stable since her admission.

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Review from Maire S (Daughter-in-law of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law was cared for 5 years up to her death this month. Communication with management was excellent, the staff were professional, helpful and very kind and polite. Management went out of their way to problem-solve and keep her safe as she was prone to falls. My mother in law was always happy
there, praised the staff and the food. The home was kept spotlessly clean, and we never noticed any bad odours. Their end of life care was exemplary, both in the management of my mother in law, who was bed bound and semi-conscious for the last week and in how they cared for us, her relatives. The home itself may not be the most modern or elegant surroundings, but the care, kindness and professionalism shown was what mattered to my mother in law and to us.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you for giving us the privilege to take care of your mother in law at Homestead House. She was an amazing person, who always had a wonderful story to tell, and we will surely miss her.

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Review from J T (Partner of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience was really good actually, the staff there are very kind, accommodating and helpful. From the moment I can tell that my Fiancé was in good hands.
The manager of the care home is very caring, the way she handles all of the staff there are amazing, all my concerns handled promptly, the
needs my fiancé was obtained during his stay.
I salute to the carers there too, their dedication to their job are very unique, all are lovable and calm all the time.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you for your review , we are glad to hear you were pleased with the care at Homestead House. It was a pleasure to care for your fiance.

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Review from J B (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my view Homestead House was the ideal place for my mother. It offered her a home from home warm, friendly and cosy. The staff were kind and considerate and loving. They treated my mother like family I was very pleased with her care!
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you for your comment, your mum was a wonderful person, very bubbly and it was a pleasure to look after her always and we enjoyed her company the last years she spent with us at Homestead House. She is dearly missed.

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Review from P B (Nephew of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident for 2 years. A home from home environment. Staff always friendly, readily give updates regarding care and any health issues. Residents are well cared for in a safe environment.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you very much for your feedback, I will share this with the team.

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Review from Ann P (Sister of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Homestead House has been very positive. The management are approachable, understanding and available. The staff are efficient, quick to assist with residents when needed and care for their residents with kindness and dignity. They quietly go about their work with residents needing transporting
between rooms. Appropriate activities are available and encouraged. Visitors are welcome with friendly faces. Overall, an experience of warmth and caring.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you very much for taking time to review Homestead House.

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Review from Sue W (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum lived in this care home for over 7 years and always seemed happy and healthy when I saw her.
The staff were all very friendly and approachable and would always answer any queries or concerns I had. I was always welcomed into the home and offered tea/coffee and the atmosphere was nicely relaxed.
The
home is very clean and mum's room was cosy with all her photos, her own chair, and some ornaments.
Mum enjoyed the music days best of all and quickly made some friends within the home .
All her health and care needs were met with kindness and dignity and towards the end of her life they ensured she was comfortable and pain free which was so important to me.
Reply from Pat Kpodo, Home Manager at Homestead House

Thank you so much for your kind words. I am pleased your mum felt happy staying at Homestead House. I will share your warm words with the rest of the team.

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Review from Robert C (Son-in-law of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home and staff friendly and helpful when visiting to home.
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Current Review Score: 9.4 (9.391)

Overview of Review Score

The Review Score of 9.4 (9.391) out of 10 for Homestead House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.491 for Homestead House is calculated as follows: ( (58 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 108 Ratings = 4.491
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Homestead House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2019

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Homestead House

What types of Care is Homestead House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Homestead House have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Homestead House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Homestead House to the centre of Norwich?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Homestead House to verify any information. View our terms and conditions. Homestead House has an Enhanced Service - more info.