






The Limes, in Norwich, specialises in dementia care, with an environment that is ideal for adults with declining cognitive ability and a team trained to support some of the complex issues that can arise.
The aim is to carry out professional care that also support individual dignity, with a commitment to allowing residents to be as independent as possible and enjoy an active lifestyle.
Pleasant and peaceful surroundings are also ideal for respite and day care.
Care Provided by The Limes
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Limes for full pricing details and T&Cs.
Contact The Limes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Norfolk Care Homes
- Private Owned
Person in charge
- Luke Evans (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
- Number of floors: 1
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (7)
The Limes Reviews (12)
The Limes has a Review Score of 8.3 (8.332) out of 10, based on 4 reviews in the last 2 years.
Over all time The Limes has 12 reviews.
The carers are all very helpful and cheerfyl. My mother has most of her meals in her room, that is her request. Most time she is not offered any condiments or serviettes. It would be nicer if bed linen was ironed.
Really good food , rooms are kept clean and maintenance is good too .. would highly recommend to anyone wanting good care
Thank you for your valued feedback. We will share the details with the team, please do let us know if you have any issues or concerns.
The food is so good and the great thing is for £2 I can stay for a 2 course meal. .
The home is always clean and fresh and I can't rate them highly enough, I love visiting Mum and the staff are so friendly and welcoming .
Thank you for your review, it's our pleasure to care for Mum. We're pleased to hear you are happy with Mum's care. We look forward to seeing you and family when you visit. Please just pop in and see the management team if you do have any concerns.
I came in to see my husband this afternoon and I have to say a massive thankyou to you all. He didn't know me to start with which I always find sad. He was ok after a few minutes. I always feel so cared for when I come to see him. You and your staff are brilliant. Just as you were with my sister . I always feel that with you all I have one big family which is very important. I miss him so much but I know that he is getting the best attention from you all. For that I cannot thank you enough. In my eyes you are all STARS. I don't like to stop you all when you are busy but I hope you will take this as a massive THANKYOU SO MUCH
Thank you for your lovely feedback, we will make sure this is shared with the team. We all look forward to your visits each week.
My mother decided to go into a home in her late nineties. The Limes was recommended by a close friend whose mother had been a resident. Following a respite care stay, she decided to move in. The home is all about the residents, and the staff are kind and friendly. My mother enjoyed all the activities when she can. As she is now in her 100th year, she needs more help, and the staff are very important to my mother now, and we cannot fault them.
It's a pleasure to have Mum in our care and for her to be very much part of the home.
All the staff at The Limes are absolutely amazing, they’re always smiling and they all do their very best to care for our loved ones. They got Mum interacting with all the staff and the other residents and within a couple of days, her smile was back. They do daily activities and are completely inclusive. They communicate with families with a weekly newsletter and share pictures and videos of the fun they have, they’re safeguarding is second to none, all doors are locked with codes that only staff know, they welcome daily phone calls and give us regular updates. They know the meaning of the word care.
Thank you so much for your feedback. We were very privileged to care for Mum and there is something very infectious about her smile.
I would highly recommend. I found the property so clean and the food was enjoyed.
Great team, super experience.
The room was kept clean and his laundry was done as well. Overall very happy.
Fab place would highly recommend.
When I last reviewed the home, I put good in each option as I think each option varies between good and excellent depending on circumstances. The same with the staff, some really are excellent.
My mum settled in well at 'The Limes' and was well cared for as they have the facilities to help the residents more easily.
Because of dementia, activities have to be kept simple and the staff work hard to help residents participate if they wish to and to organise seating and wheelchairs for watching entertainment and also sometimes being part of the entertainment. Charlie, the dog who visited was so very popular with my Mum, me and most of the other residents and staff and it is lovely to see how animated some residents become when seeing dogs, babies and children.
Thank you for the care you took of my mum to the end. I am so grateful.
There is always a warm welcome from all the staff. We have a dog "Charlie" who is allowed into the home. When Charlie meets with the people of The Limes she just brings happiness. Everyone loves Charlie our black lab. Mentioning Charlie is important because she brings so much happiness not only to my wife but others in the home.
My wife is well looked after at this home. The staff are very friendly and helpful, with endless patience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2022Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Limes.
There are no upcoming events for The Limes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Limes.
Accreditations
There are no accreditations posted yet for The Limes.
Meet the Team (1)

“I have been working within the care sector since 2012. I initially started within a residential dementia home, whilst studying access to science & nursing at college. After college, I decided to continue in care. I started working as a care assistant & worked up to a bank senior within a residential home. I then started a full-time senior position within another home & worked between both.
In my spare time, I volunteered with St John Ambulance as an Advanced First Aider. Covering events across Norfolk with other volunteers. Due to work commitments, I no longer had time to volunteer.
Following this, I worked providing non-emergency patient transport within Norfolk. Transporting patients to/from appointments & supporting discharge from the hospital. I have also worked with horses as a freelance instructor. I started at The Limes in 2018 as a Senior Care Assistant & moved into my current Deputy Manager role in 2019. I am passionate about providing person-centred care & enhancing the lives of those within our care.”
Frequently Asked Questions about The Limes
What types of Care is The Limes registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Limes have?
There are 38 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at The Limes?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Limes to the centre of Norwich?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Limes to verify any information. View our terms and conditions. The Limes has an Enhanced Service -more info.