Weekly fees reflect the size and position of the room chosen, with a range across the available accommodation. All fees include accommodation, all meals and drinks, personal care, laundry, medications management, and all day-to-day living costs. In-house chiropody is available at an additional charge. Hairdressing is carried out by a local trusted hairdresser and charged separately. Families are encouraged to discuss room options and corresponding fees directly with the home to find the best fit for their loved one's needs and preferences.
Contact Scarborough House to confirm what's included and get a personalised quote:
Contact Scarborough House to confirm what's included and get a personalised quote:
Visitors are welcome at any time without an appointment. There are no set visiting hours — families are encouraged to drop in, stay for a coffee, and spend time with their loved one whenever suits them. Towards the end of life, visiting hours are extended without restriction and overnight stays can be accommodated. The home has an open door policy and residents themselves are free to come and go as they please.
On-site parking is available. The town is small and easily navigable on foot from nearby car parks.
Scarborough House has a Review Score of 9.2 (9.179) out of 10, based on 4 reviews in the last 2 years.
Over all time Scarborough House has 4 reviews.
The Review Score of 9.2 (9.179) out of 10 for Scarborough House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Two rooms are currently available — one on the ground floor and one on the first floor. Both rooms are en suite with hand basin and toilet. Residents are welcome to bring their own furniture, photographs and personal belongings to make the room their own. Viewings are available Monday to Friday between 10am and 4pm, in person or remotely via Zoom or Microsoft Teams.
Kamil has worked at Scarborough House for eleven years — starting as a carer, moving to a senior carer, and for the past six years serving as Registered Manager. The home is not something Kamil manages from a distance. It is something he has grown up in professionally, from the floor upwards.
Because his career began in hands-on care, Kamil has a clear understanding of what good care actually looks like in practice — not on paper. What it takes to support someone with dignity at six in the morning, and what families need to hear when they are worried. That background shapes everything about how Scarborough House is run.
His approach is straightforward. Residents should feel like people, not service users. Families should feel genuinely welcome, not managed. And staff should feel supported and valued — because the quality of care in any home is only ever as good as the people delivering it.
Scarborough House has consistently achieved very high ratings across all formal inspections. Kamil is proud of that — but prouder still that those results reflect how the home works every day, not just on inspection day.
Charlie has built her career in care over nearly two decades — beginning as a Care Assistant in a mental health unit, moving into community-based domiciliary care, and for the past eight years growing within Scarborough House from Care Assistant through to Senior Carer and now Care Manager. Her progression has been steady and earned, shaped by hands-on experience at every stage.
Her early years in mental health gave her a strong understanding of complex needs and the importance of patience, consistency, and empathy. This was followed by over a decade in community care, supporting people in their own homes with day-to-day living — from personal care and meals to medication and emotional support. That experience of working independently, building trust quickly, and adapting to each individual still informs how she works today.
Charlie's approach to care is simple and consistent — people should be seen as individuals, not service users. Families should feel informed and reassured, not left wondering. She places a strong emphasis on transparency and communication, ensuring relatives feel involved. Charlie's great passion is medication management.
As Care Manager, she works closely alongside the Registered Manager, playing a central role in maintaining standards and continually striving for the best possible inspection outcomes. She takes particular pride in the consistency of care within the home and the teamwork that underpins it — believing that strong staff support ultimately leads to better outcomes for residents.
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