Whitehall Lodge

The staff are all very friendly and approachable. my husband's first day on Respite care went well. He seems settled and food is nice. They all try to help my husband as much as they can. Absolutely wonderful and very welcoming and management specially the manager. So impressed with the arrangement and help provided from start till the day my husband admitted for respite care. Can highly recommend to anyone. Many thanks to the management for every-thing God bless you all.

I did like the place and manager brilliant, she knew her job and we are happy for my dad to stay on respite, and all staff are kind and welcoming. Can recommend.

They are patient with her and are always welcoming me when I come to visit.

I am so pleased for all the support given to us. All very helpful and so friendly and very welcoming to all of us. Very brilliant especially with the managerto help us from the start. I will surel recommend to antone. Best wishes.

Very happy with everything at Whitehall Lodge Staff are super, very competent + caring The home is spot less & meals always look appetising. Any problems are dealt with immediantly I would give it 5 stars.

My uncle recently moved into Whitehall Lodge and is really enjoying his stay. The home is warm and welcoming and the staff are always friendly and approachable. It feels like a home from home experience which is what we were looking for.

Whitehall Lodge has been a wonderful home for my mum after her stroke. The care has been excellent and the staff have been great, all so personable, helpful and attentive to my mum's needs. It has been a very difficult time for our family but the home has helped to ease us through it.

I was struck by the homely feel of the building, being converted from 2 terraced properties on a residential street, better than a clinical and usual care home design. The Manager was excellent in describing the care on offer and sold me hook, line and sinker that this was the best place to look after my step father. Staff are friendly and more than competent in looking after the residents care needs and have built lasting relationships with all the residents in their care. Cost wise Whitehall Lodge is excellent value for money, and I would not hesitate to recommend Whitehall Care as an excellent organisation to trust your relatives to.

Whitehall Lodge is such a lovely home. The staff are amazing, the care is excellent, and the manager is an amazing lady always have good chats, makes you feel very welcome and very approachable when coming to visit. It's like one big happy family with a lot of love and amazing care under one roof. I am very happy.

I am very pleased with Whitehall Lodge. The care is amazing, the staff are so lovely and caring, and provide the best care. The manager is brilliant, so caring, very approachable and also very caring and only just wants the best. Whitehall Lodge is a very lovely and caring home. Just like one big happy family.

The home has a very welcoming and un-carehome appearance which is lovely for peoples first impression of their new home.The rooms are warm, clean and private. However my mum was there for around 3 months and as far as i am aware never left her bed for anything not even a shower or hair wash ! her food was repetitive and unappetising and she lost so much weight while she was there from not eating .She just seemed to be left alone on her own in her room most of the time .most of the staff seemed friendly and kind.

I couldn't be more pleased and blessed to have found White Hall care home. The stay have been incredible, informative, kind and nothing's too much trouble. Nanny has been so well cared for and is doing really well. Staff really are incredible and I can't thank them enough x

My sister-in-law spent a short time at Whitehall Lodge while waiting for Housing with Care accommodation after hospital admission. She was very well looked after by the caring staff and she was very happy there.

Made to feel welcome. comfortable place - staff were friendly. They kept an eye on me to make sure I was alright and well, without being pushy they encouraged me to join in the quizzes and to see and be part of the other activities. Food was wholesome and large helpings.

Very pleased with the general atmosphere. Lovely, warm and friendly.

The care home has improved since we first went there. It has all been decorated it's a lot lighter now. The staff are all very nice and I think they all try to help my cousin as much as they can.

Staff very friendly and my aunt is very well looked after.

My wife (85) was in Whitehall Lodge for 4 weeks paid by social services, as a stop gap to arrange carers. I did not see her bedroom or saw the food presented. I visited my wife nearly everyday, saw bingo once a week, my stay was for about 1 1/2 hrs. Patient personal clocks used by all and sundry not marked.

My father entered Whitehall Lodge in February of 2016 and as many people do he struggled with the adjustment of leaving his family home. The staff and size of the place became important factors for him in this adjustment period. The family were allowed to support this on most days and at any time of day. The small size of staff numbers and the effort of the staff to get to know Dad and the family was very evident from the early stages. Dad was very comfortable with a male manager who he trusted was there for his best interests. The structure of meals and the general timetable suited Dads needs. In the middle period of his stay we were able to take him out and again the location and surrounding areas suited this purpose. At the latter stages of his life we were kept well informed by the manager and staff never once felt left out of any decisions. In these circumstances the family needed to know that Dad was safe and cared for and this was certainly the case at Whitehall Lodge.

My mother has been in this care home for over 3 years in that time there has been various staff changes but the senior and dedicated ones are still there and I have come to look on them as friends, they look after the residents with a smile on there faces even when things are tough. The manager is very good and is hand on as well as dealing with the administration side of things. There are various activities weekly for those who wish to take part and occasional entertainment come in i.e singers etc. Christmas and Easter fares are always well organised. All in all I find this home very well run and I am happy knowing my mum is well looked after.