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Whitehall Lodge

58/112 Whitehall Road, Norwich, Norfolk NR2 3EW
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Whitehall Lodge, Norwich
Whitehall Lodge, Norwich
Whitehall Lodge, Norwich

Whitehall Lodge is located in scenic surroundings and has a spacious and tastefully decorated interior, managed by a team of highly skilled care workers.

The ongoing commitment is to achieve services based around core values of dignity and respect for each individual, while supporting an interesting and active lifestyle as well as a healthy diet.

Professionals are welcoming to loved ones and encourage visits at all times, while person-centred methods are in...  

Care Provided by Whitehall Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,300N/A

Please get in touch with our team for an individualised price based on your care requirements

Contact Whitehall Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Whitehall Care Ltd
  • Private Owned

Person in charge

  • Karen Lemmon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (4)

Whitehall Lodge Reviews (16)

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9.2

Whitehall Lodge has a Review Score of 9.2 (9.221) out of 10, based on 8 reviews in the last 2 years. Over all time Whitehall Lodge has 16 reviews.

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Showing 16 reviews matching selected criteria
Review from Anita H (Friend of Resident) published on 22 August 2026 Submitted via Postal Card
Overall Experience

Very happy with everything at Whitehall Lodge Staff are super, very competent + caring The home is spot less & meals always look appetising. Any problems are dealt with immediantly I would give it 5 stars.

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Review from N M (Niece of Resident) published on 12 August 2026 Submitted via Website
Overall Experience

My uncle recently moved into Whitehall Lodge and is really enjoying his stay. The home is warm and welcoming and the staff are always friendly and approachable. It feels like a home from home experience which is what we were looking for.

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Review from M C (Son of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience

Whitehall Lodge has been a wonderful home for my mum after her stroke. The care has been excellent and the staff have been great, all so personable, helpful and attentive to my mum's needs. It has been a very difficult time for our family but the home has helped to ease us through it.

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Review from Peter E (Stepson of Resident) published on 16 July 2026 Submitted via Postal Card
Overall Experience

I was struck by the homely feel of the building, being converted from 2 terraced properties on a residential street, better than a clinical and usual care home design. The Manager was excellent in describing the care on offer and sold me hook, line and sinker that this was the best place to look after my step father. Staff are friendly and more than competent in looking after the residents care needs and have built lasting relationships with all the residents in their care. Cost wise Whitehall Lodge is excellent value for money, and I would not hesitate to recommend Whitehall Care as an excellent organisation to trust your relatives to.

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Review from Maxine W (Friend of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

Whitehall Lodge is such a lovely home. The staff are amazing, the care is excellent, and the manager is an amazing lady always have good chats, makes you feel very welcome and very approachable when coming to visit. It's like one big happy family with a lot of love and amazing care under one roof. I am very happy.

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Review from Karl B (Friend of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

I am very pleased with Whitehall Lodge. The care is amazing, the staff are so lovely and caring, and provide the best care. The manager is brilliant, so caring, very approachable and also very caring and only just wants the best. Whitehall Lodge is a very lovely and caring home. Just like one big happy family.

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Review from E P (Daughter of Resident) published on 28 October 2025 Submitted via Website
Overall Experience

The home has a very welcoming and un-carehome appearance which is lovely for peoples first impression of their new home.The rooms are warm, clean and private. However my mum was there for around 3 months and as far as i am aware never left her bed for anything not even a shower or hair wash ! her food was repetitive and unappetising and she lost so much weight while she was there from not eating .She just seemed to be left alone on her own in her room most of the time .most of the staff seemed friendly and kind.

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Review from Charlotte E (Granddaughter of Resident) published on 3 August 2025 Submitted via Postal Card
Overall Experience

I couldn't be more pleased and blessed to have found White Hall care home. The stay have been incredible, informative, kind and nothing's too much trouble. Nanny has been so well cared for and is doing really well. Staff really are incredible and I can't thank them enough x

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Review from D L (Sister-in-law of Resident) published on 10 June 2022 Submitted via Website
Overall Experience

My sister-in-law spent a short time at Whitehall Lodge while waiting for Housing with Care accommodation after hospital admission. She was very well looked after by the caring staff and she was very happy there.

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Review from R M (Resident / Service User) published on 4 December 2019 Submitted via Postal Card
Overall Experience

Made to feel welcome. comfortable place - staff were friendly. They kept an eye on me to make sure I was alright and well, without being pushy they encouraged me to join in the quizzes and to see and be part of the other activities. Food was wholesome and large helpings.

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Review from J W (Son of Resident) published on 16 March 2017 Submitted via Postal Card
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Very pleased with the general atmosphere. Lovely, warm and friendly.

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Review from Diane W (Cousin of Resident) published on 9 March 2017 Submitted via Postal Card
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The care home has improved since we first went there. It has all been decorated it's a lot lighter now. The staff are all very nice and I think they all try to help my cousin as much as they can.

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Review from Paddy T (Niece of Resident) published on 9 March 2017 Submitted via Postal Card
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I find the care home very good.

Staff very friendly and my aunt is very well looked after.

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Review from Derek S (Husband of Resident) published on 11 July 2016 Submitted via Postal Card
Overall Experience

My wife (85) was in Whitehall Lodge for 4 weeks paid by social services, as a stop gap to arrange carers. I did not see her bedroom or saw the food presented. I visited my wife nearly everyday, saw bingo once a week, my stay was for about 1 1/2 hrs. Patient personal clocks used by all and sundry not marked.

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Review from Dale W (Son of Resident) published on 8 July 2016 Submitted via Website
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My father entered Whitehall Lodge in February of 2016 and as many people do he struggled with the adjustment of leaving his family home. The staff and size of the place became important factors for him in this adjustment period. The family were allowed to support this on most days and at any time of day. The small size of staff numbers and the effort of the staff to get to know Dad and the family was very evident from the early stages. Dad was very comfortable with a male manager who he trusted was there for his best interests. The structure of meals and the general timetable suited Dads needs. In the middle period of his stay we were able to take him out and again the location and surrounding areas suited this purpose. At the latter stages of his life we were kept well informed by the manager and staff never once felt left out of any decisions. In these circumstances the family needed to know that Dad was safe and cared for and this was certainly the case at Whitehall Lodge.

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Review from Alan L (Son of Resident) published on 4 March 2016 Submitted via Postal Card
Overall Experience

My mother has been in this care home for over 3 years in that time there has been various staff changes but the senior and dedicated ones are still there and I have come to look on them as friends, they look after the residents with a smile on there faces even when things are tough. The manager is very good and is hand on as well as dealing with the administration side of things. There are various activities weekly for those who wish to take part and occasional entertainment come in i.e singers etc. Christmas and Easter fares are always well organised. All in all I find this home very well run and I am happy knowing my mum is well looked after.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2019
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Whitehall Lodge.

Accreditations

There are no accreditations posted yet for Whitehall Lodge.

Meet the Team (0)

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Frequently Asked Questions about Whitehall Lodge

What types of Care is Whitehall Lodge registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Whitehall Lodge have?

There are 21 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Whitehall Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Whitehall Lodge to the centre of Norwich?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitehall Lodge to verify any information. View our terms and conditions. Whitehall Lodge has an Enhanced Service -more info.