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- Seckford Care - Jubilee House care home







At Jubilee House, everyone deserves to feel comfortable, cared for and valued. This welcoming care home offers a friendly, supportive environment where residents can enjoy life, maintain their independence and receive personalised care tailored to their individual needs.
The dedicated, professional team takes time to get to know each resident, respecting their choices, preferences, and routines while providing the care and reassurance they need.
Residents enjoy comfortable, fully furnished private rooms, each...
At Jubilee House, everyone deserves to feel comfortable, cared for and valued. This welcoming care home offers a friendly, supportive environment where residents can enjoy life, maintain their independence and receive personalised care tailored to their individual needs.
The dedicated, professional team takes time to get to know each resident, respecting their choices, preferences, and routines while providing the care and reassurance they need.
Residents enjoy comfortable, fully furnished private rooms, each with an ensuite toilet and washbasin, with some also featuring a shower. All rooms have a call bell and telephone points, with additional bathing facilities conveniently located nearby.
Life at Jubilee House offers choice. Residents can enjoy delicious home-cooked meals, relax in the privacy of their own room, socialise in welcoming communal spaces or take part in a varied programme of activities.
With bright, airy surroundings and easy access to neighbouring Extra Care Apartments, residents can also connect with the wider Seckford Care community.
Care Provided by Seckford Care - Jubilee House
Primary Care Categories
- Older Person Care
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 26 Service Users
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Seckford Care - Jubilee House to confirm what's included and get a personalised quote:
Privately-funded residents Between £1829 and £1922 per week
Publicly-funded residents Current Suffolk County Council rates
Single apartment From £290.68 per week, including utilities
Double apartment From £331.83 per week, including utilities
Personal care charge £32.75 per hour
Wellbeing charge £176.08 per week*
The price(s) shown are provided by the care home. Contact Seckford Care - Jubilee House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Seckford Foundation
- Voluntary / Not for Profit Owned
Person in charge
- Jan James (Head of Care)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1978
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (26)
- Single Rooms with ensuite Wet Room (10)
Visiting
- There are no visiting restrictions. Visitors are asked to sign in and out of the building at the main reception area.
Parking
- Parking is available on-site but there are limited spaces
Seckford Care - Jubilee House Reviews (14)
Seckford Care - Jubilee House has a Review Score of 9.6 (9.625) out of 10, based on 9 reviews in the last 2 years.
Over all time Seckford Care - Jubilee House has 14 reviews.
We have had an excellent moving in experience. Everyone has been welcoming, friendly and helpful- even with our many questions!! Top marks given to all the staff. The facilities are clean and welcoming - I am delighted to be living here.
We have had an excellent moving in experience. Everyone has been welcoming, friendly and helpful- even with our many questions!! Top marks given to all the staff. The facilities are clean and welcoming - I am delighted to be living here.
Thank you very much for your lovely review and welcome to Seckford!
My mother has been a resident of Jubilee House for nine months. During this time she has settled into her surroundings, made friends and is so happy and content. She cannot fault the attention that she receives and enjoys every meal. Over this incredible hot summer the staff have gone above and...
My mother has been a resident of Jubilee House for nine months. During this time she has settled into her surroundings, made friends and is so happy and content. She cannot fault the attention that she receives and enjoys every meal. Over this incredible hot summer the staff have gone above and beyond to make sure she is hydrated and cool. There is absolutely no area which has lacked giving her the care in these extremely testing conditions. Thank you everyone.
Thank you for your feedback, its lovely to hear your thoughts and that you are happy with the care your Mother receives. We will be sure to pass your feedback onto the entire team.
Right from the start we have been made to feel very welcome and very much part of the Seckford community. From the initial meeting, to moving in and day to day living we are kept very well informed and feel very much included in everything that goes on. We are immediately informed if there is an...
The path into residential care was completely new to us and it's really not an easy one. The mountains of forms for financial assessment and numerous others is an absolute mine field to the novice, but I can't fault the funding manager and other managers for all of their help and support, and wouldn't be where we are without them.
Dad has alzheimers, the level of which varies from hour to hour and day to day, so it is very reassuring to often find one of the staff members sat talking to dad, or looking at old photos when we visit.
Thank you and keep up the good work.
This is a general comment on the quality of life residents enjoy at Sekford. My parents were in a very poor state of health mentally and physically when they moved into a flat 18 month ago. The systems, entertainment, care and quality of the accommodation has been first class and has enabled them...
They are both hard of hearing and have suggested a microphone/speaker at meetings would really be a benefit to many residents.
They struggle to manage doctors appointments and although very not mobile and deaf they are expected to book appointments and make their way to the surgery. If I am around its not a problem but if i'm away it becomes really difficult and worrying for them. I suspect thats due to doctor availability.
I cannot fault the care and consideration of her specific needs that the incredible staff give to my mother. She is treated with the utmost respect and dignity. She needs constant care now and I have never felt she is just another resident. They really know her as the strong person she has been and...
I cannot fault the care and consideration of her specific needs that the incredible staff give to my mother. She is treated with the utmost respect and dignity. She needs constant care now and I have never felt she is just another resident. They really know her as the strong person she has been and the dependent person she is now. We are so very fortunate that she is in this unique and wonderfully caring place.
Thankyou so much for taking time to review us and your wonderfully kind words.
My Mother has been at Jubilee House for several years now and I cannot fault the attitude and care exhibited around her changing care needs. All staff, from the Team Leaders through to housekeeping show great respect and concern for Mum as an individual and she is listened to. In her declining...
The level of communication from the Home is excellent and inclusive.
As a family, we consider ourselves very lucky to have Mum in such a safe and caring environment.
Thank you for your feedback, its lovely to hear your thoughts and that you are happy with the care your Mother receives. We will be sure to pass your feedback onto the entire team.
The care is well co-ordinated and supervised. If a problem arises, the management make sure they take time to talk with the resident. If further support is necessary they will access this in a timely manner. I find this very reassuring.
The care is well co-ordinated and supervised. If a problem arises, the management make sure they take time to talk with the resident. If further support is necessary they will access this in a timely manner. I find this very reassuring.
Thankyou for taking the time to review us and the lovely words you have written. Its great to hear that you are reassured by the care and support your loved ones receive. Its a pleasure having them here.
I am kept informed of any issues that arise which are normally resolved with out...
I am kept informed of any issues that arise which are normally resolved with out input from me.
Thank you for looking after a sometimes awkward and difficult resident so well.
Thankyou for taking the time to review. Your Father has been with us such a long time that he feels very much part of the family.
Respone to emails...
Respone to emails and any questions is fast and everything is delt with promptley and with out any hesitation or delay.
They are fast to notify me in any changes to Mothers helth and well being.
Thank you for such a lovely review, its an absolute pleasure to have your Mum here at Jubilee House
The extra care facility is run extremely efficiently with excellent communication from senior staff. Carers are well trained and many have been in post a long time. Care planning is thoroughly carried out and reviewed monthly. All concerns or queries are dealt with promptly. Any changes in...
The environment is clean and well laid out. Grounds are maintained to a high standard. A range of activities are in place, hairdresser visits, chiropodist too.
There is very good communication with local GP surgery and other members of the multi-disciplinary team. Influenza and Covid vaccinations organised.
Thank you for your review, it is really appreciated and reassuring to hear that you feel the communication is excellent. Working in partnership with family members and other professionals is really important to us, in order to support and care for residents to the best of our ability. Thank you for your support, best wishes.
My mother has received great care and I feel they are doing all they can to make her quality of life as pleasant as possible considering she is 96 years old, frail and is often mentally confused. She is constantly being checked upon and the staff are very kind to her. Her physical needs are dealt...
My mother has received great care and I feel they are doing all they can to make her quality of life as pleasant as possible considering she is 96 years old, frail and is often mentally confused. She is constantly being checked upon and the staff are very kind to her. Her physical needs are dealt with well and she is kept clean and comfortable.
Thank you so much for your lovely review, your mother is a charming lady of great character. It is a pleasure to care for her and as always if there is anything more we can do please do let us know. Best wishes.
Concerns were listened to and nearly always actioned.
Communication with a specific care need not always 100%, but concerns are always addressed.
Concerns were listened to and nearly always actioned.
Communication with a specific care need not always 100%, but concerns are always addressed.
Thank you for your review. The pandemic was an incredibly challenging time for everyone, and we are really pleased we are moving forward now. We always aim to do our very best, so please do contact a member of the leadership team if there is anything you need to discuss. Many thanks.
At every stage, the care he...
At every stage, the care he received was excellent. Staff understood that although he was a friendly man, Dad did not enjoy social gatherings and so he was never forced to join in with things he didn't want to.
As his care needs grew, senior staff kept me informed of what our options were and were always happy to discuss things and just to listen. All staff looked out for me as well as Dad.
Dad was treated with respect at all times.
I feel very lucky that we had Seckford Care so close by.
Dear Sarah, thank you so much for your kind words. Your dad was such a gentleman; it was a pleasure for us to support him over the years.
Seckford Care is a truly exceptional home. Over the last six years, it has not only provided brilliant care for my father despite his profound Alzheimer’s but has supported my mother expertly both while she cared for my father and since his death. All the staff are thoughtful, kind and extremely...
Seckford Care is a truly exceptional home. Over the last six years, it has not only provided brilliant care for my father despite his profound Alzheimer’s but has supported my mother expertly both while she cared for my father and since his death. All the staff are thoughtful, kind and extremely hard-working. The facilities are excellent, and the location is beautiful and safe.
Thank you for your lovely review; it has been and is an absolute pleasure caring for your parents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 July 2017Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 20 Jan 2026
Residents enjoyed a ‘Dementia Friends’ awareness talk, hosted by Cathy O’Brien, Education Team Lead at Hospice Education. This was aimed at informing residents about communicating with people living with dementia...
There are no upcoming events for Seckford Care - Jubilee House.
Awards / Recognitions (4)
- 22 Mar 2024Recipient: Seckford Care - Jubilee House
- 17 Nov 2023Recipient: Seckford Care - Jubilee House
- 21 Sep 2023Recipient: Seckford Care - Jubilee House
Accreditations
There are no accreditations posted yet for Seckford Care - Jubilee House.
Meet the Team (3)

Mandy was originally appointed as a carer in 2010, progressing to Activities Lead for Seckford Care in 2017.
Her successes include being nominated...
Mandy was originally appointed as a carer in 2010, progressing to Activities Lead for Seckford Care in 2017.
Her successes include being nominated as a finalist at the National Care Awards 2020, being promoted to Activities and Wellbeing Manager, and, most recently, taking on the role of Deputy Manager for Jubilee House and Activities.
Mandy now manages a small team, delivering activities for residents and organising social events in order to combat loneliness and focus on promoting resident wellbeing.

Hayley joined the Leadership Team in 2021 as Team Leader and has been promoted to Deputy Manager for Extra Care.
Commencing her career as a carer in...
Hayley joined the Leadership Team in 2021 as Team Leader and has been promoted to Deputy Manager for Extra Care.
Commencing her career as a carer in 2002, Hayley has worked in domiciliary care and residential care. Hayley’s previous role was a Senior Carer in a residential home, with special responsibility for medication.
Hayley is an absolute asset to the team; her ‘can-do’ attitude includes providing direct support to residents and the staff team on shift and assisting the Leadership Team to ensure the highest standards of care for the residents at Seckford.

Jan has been appointed to be the Interim Head of Care whilst a permanent Head of Care is appointed. Jan has over 40 years of experience working in...
Jan has been appointed to be the Interim Head of Care whilst a permanent Head of Care is appointed. Jan has over 40 years of experience working in Health & Social Care after qualifying as a Registered Nurse in 1984.
Jan has worked in a variety of settings; however, her passion is the care of elderly people, and she thrives on ensuring high-quality care is delivered in the services that she manages.
Frequently Asked Questions about Seckford Care - Jubilee House
How much does Seckford Care - Jubilee House cost?
The care home lists weekly fees per person between £1,829 and £1,922 for residential care (respite between £1,829 and £1,922). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Seckford Care - Jubilee House registered for?
Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Seckford Care - Jubilee House have?
There are 26 Single Rooms.
What are the Facilities & Services at Seckford Care - Jubilee House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Seckford Care - Jubilee House to the centre of Woodbridge?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seckford Care - Jubilee House to verify any information. View our terms and conditions. Seckford Care - Jubilee House has an Enhanced Service -what an Enhanced Service includes.