Seckford Care - Jubilee House

Seckford Almshouses, Seckford Street, Woodbridge IP12 4NB
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9.5 10 Reviews
  • Seckford Care - Jubilee House, Woodbridge
Jubilee House offers comfortable, single rooms that are fully furnished and include:

•        Sitting room/bedroom
•        Ensuite toilet and basin (some also have showers)
•        Nearby bathrooms   
•        Call bell
•        Television and telephone points

Friendly, professional staff will help you live as independently as possible whilst ensuring you receive the individual care you require. You can choose to:

•        Enjoy a choice of tasty home-cooked meals served in the dining room or in your own room
•        Spend your time in the comfort of your private room
•        Spend time in the company of others in the sitting room and dining room
•        Take part in the range of activities on offer

Jubilee House is light and airy, with easy access by ramps and lifts to other parts of the Almshouses, enabling you to meet up with people living in their Extra Care Apartments and to use all the facilities on offer.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 26 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1757 – £1846

Privately-funded residents Between £1757 and £1846 per week


Publicly-funded residents   Current Suffolk County Council rates


Extra Care Housing – weekly accommodation costs
Single apartment   From £291.64 per week, including utilities
Double apartment   From £331.92 per week, including utilities


Extra Care Housing – care costs
Personal care charge   £31.50 per hour
Wellbeing charge    £169.15 per week*

These prices are only a guideline, please contact Seckford Care - Jubilee House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cassie Parratt (Head of Care)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1978
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • There are no visiting restrictions. Visitors are asked to sign in and out of the building at the main reception area.

Parking

  • Parking is available on-site but there are limited spaces

Seckford Care - Jubilee House Reviews (10)

9.5

Seckford Care - Jubilee House has a Review Score of 9.5 (9.461) out of 10, based on 6 reviews in the last 2 years. Over all time Seckford Care - Jubilee House has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

10
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6
4

Review from J K (Daughter of Resident) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and consideration of her specific needs that the incredible staff give to my mother. She is treated with the utmost respect and dignity. She needs constant care now and I have never felt she is just another resident. They really know her as the strong person she has been and
the dependent person she is now. We are so very fortunate that she is in this unique and wonderfully caring place.

Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thankyou so much for taking time to review us and your wonderfully kind words.

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Review from Sallie T (Daughter of Resident) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been at Jubilee House for several years now and I cannot fault the attitude and care exhibited around her changing care needs. All staff, from the Team Leaders through to housekeeping show great respect and concern for Mum as an individual and she is listened to. In her declining years,
Jubilee House clearly do everything they can to make her comfortable and show her a lot of kindness and patience.
The level of communication from the Home is excellent and inclusive.
As a family, we consider ourselves very lucky to have Mum in such a safe and caring environment.

Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thank you for your feedback, its lovely to hear your thoughts and that you are happy with the care your Mother receives. We will be sure to pass your feedback onto the entire team.

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Review from T W (Daughter of Resident) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is well co-ordinated and supervised. If a problem arises, the management make sure they take time to talk with the resident. If further support is necessary they will access this in a timely manner. I find this very reassuring.

Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thankyou for taking the time to review us and the lovely words you have written. Its great to hear that you are reassured by the care and support your loved ones receive. Its a pleasure having them here.

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Review from John E (Next of Kin) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my father receives. I don't have to worry about his welfare as the carers do everything to make sure the residents are safe and looked after despite the difficulties in staffing levels.
I am kept informed of any issues that arise which are normally resolved with out input
from me.
Thank you for looking after a sometimes awkward and difficult resident so well.

Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thankyou for taking the time to review. Your Father has been with us such a long time that he feels very much part of the family.

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Review from Marcus H (Son of Resident) published on 12 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to register that we rate this home outstanding in care and the facilities. the building is spotless and the staff are faantasic from the cleaners to the manager, we would not heitate in recommending the care home to anyone looking for themselves or a family member.
Respone to emails and
any questions is fast and everything is delt with promptley and with out any hesitation or delay.
They are fast to notify me in any changes to Mothers helth and well being.

Reply from Cassie Parratt, Head of Care at Seckford Care - Jubilee House

Thank you for such a lovely review, its an absolute pleasure to have your Mum here at Jubilee House

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Review from Elizabeth T (Daughter-in-law of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The extra care facility is run extremely efficiently with excellent communication from senior staff. Carers are well trained and many have been in post a long time. Care planning is thoroughly carried out and reviewed monthly. All concerns or queries are dealt with promptly. Any changes in circumstances
are quickly dealt with and needs reassessed.
The environment is clean and well laid out. Grounds are maintained to a high standard. A range of activities are in place, hairdresser visits, chiropodist too.
There is very good communication with local GP surgery and other members of the multi-disciplinary team. Influenza and Covid vaccinations organised.

Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you for your review, it is really appreciated and reassuring to hear that you feel the communication is excellent. Working in partnership with family members and other professionals is really important to us, in order to support and care for residents to the best of our ability. Thank you for your support, best wishes.

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Review from A M (Son of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received great care and I feel they are doing all they can to make her quality of life as pleasant as possible considering she is 96 years old, frail and is often mentally confused. She is constantly being checked upon and the staff are very kind to her. Her physical needs are dealt with
well and she is kept clean and comfortable.

Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you so much for your lovely review, your mother is a charming lady of great character. It is a pleasure to care for her and as always if there is anything more we can do please do let us know. Best wishes.

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Review from A H (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, caring care staff who work hard and were so good in the pandemic when things were so hard.
Concerns were listened to and nearly always actioned.
Communication with a specific care need not always 100%, but concerns are always addressed.

Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you for your review. The pandemic was an incredibly challenging time for everyone, and we are really pleased we are moving forward now. We always aim to do our very best, so please do contact a member of the leadership team if there is anything you need to discuss. Many thanks.

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Review from Sarah A (Daughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Seckford Care for five years. He started in the terrace, which is for more independent residents, then moved into a flat in the main building and then finally, for the last four months of his life, into Jubilee House for round-the-clock care.
At every stage, the care he
received was excellent. Staff understood that although he was a friendly man, Dad did not enjoy social gatherings and so he was never forced to join in with things he didn't want to.
As his care needs grew, senior staff kept me informed of what our options were and were always happy to discuss things and just to listen. All staff looked out for me as well as Dad.
Dad was treated with respect at all times.
I feel very lucky that we had Seckford Care so close by.

Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Dear Sarah, thank you so much for your kind words. Your dad was such a gentleman; it was a pleasure for us to support him over the years.

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Review from Michael S (Son of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Seckford Care is a truly exceptional home. Over the last six years, it has not only provided brilliant care for my father despite his profound Alzheimer’s but has supported my mother expertly both while she cared for my father and since his death. All the staff are thoughtful, kind and extremely hard-working.
The facilities are excellent, and the location is beautiful and safe.

Reply from Gemma Bloomfield, Director of Care at Seckford Care - Jubilee House

Thank you for your lovely review; it has been and is an absolute pleasure caring for your parents.

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Current Review Score: 9.5 (9.461)

Overview of Review Score

The Review Score of 9.5 (9.461) out of 10 for Seckford Care - Jubilee House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Seckford Care - Jubilee House is calculated as follows: ( (62 Excellents x 5) + (10 Goods x 4) ) ÷ 72 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Seckford Care - Jubilee House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jul 2017

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

Meet the Team (3)

Cassie

Cassie Parratt

Job Title: Head of Care/Registered Manager

Joined: 2020

Cassie has been working at Seckford Care since 2016, originally appointed as a relief carer. Since 2020, Cassie has been steadily progressing in her career as COVID Administrator to Seckford Club Manager in 2021, overseeing the relaunch of the Club.


Most recently, we were delighted to appoint Cassie as Registered Manager with the Care Quality Commission, for both the Almshouses and Jubilee House. Cassie achieved her QCF Level 4 Leadership and Management in Care Services in 2021 in just six months and has now commenced her QCF Level 5.


Cassie has proven herself to be a dedicated member of the Leadership Team, possessing the values that demonstrate her commitment to caring for others.

Mandy

Mandy Button

Job Title: Deputy Manager for Extra Care and Activities

Joined: 2010

Mandy was originally appointed as a carer in 2010, progressing to Activities Lead for Seckford Care in 2017.


Mandy’s successes include being nominated as a finalist at the National Care Awards 2020, being promoted to Activities and Wellbeing Manager and, most recently, taking on the new role of Deputy Manager for Extra Care and Activities, following our investment in Activities Care Workers.


Mandy now manages a small team, delivering activities for residents and organising social events in order to combat loneliness and focus on promoting resident wellbeing.

Hayley

Hayley Doward

Job Title: Deputy Manager for Jubilee House

Joined: 2021

Hayley joined the Leadership Team in 2021, as Team Leader, and has been promoted to Deputy Manager for Jubilee House.


Commencing her career as a carer in 2002, Hayley has worked in domiciliary care and residential care. Hayley’s previous role was a Senior Carer in a residential home, with special responsibility for medication.


Hayley is an absolute asset to the team; her ‘can do’ attitude includes providing direct support to residents and the staff team on shift and assisting the Leadership Team to ensure the highest standards of care for the residents at Seckford.

Frequently Asked Questions about Seckford Care - Jubilee House

What types of Care is Seckford Care - Jubilee House registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Seckford Care - Jubilee House have?

There are 26 Single Rooms.

What are the Facilities & Services at Seckford Care - Jubilee House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Seckford Care - Jubilee House to the centre of Woodbridge?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seckford Care - Jubilee House to verify any information. View our terms and conditions. Seckford Care - Jubilee House has an Enhanced Service - more info.