Park House, in Weston-super-Mare, is a converted period house that is ideal for modern care, offering scenic surroundings and a charming interior in which residents can feel relaxed and well looked after.
A tasteful property, Park House is an ideal choice for those looking to achieve a relaxing retirement, with full-time access to a team of skilled carers who are experienced in personalised care delivery.
The home has good wheelchair access, recreation rooms and a conservatory overlooking the patio and landscaped gardens. Numerous entertainments and activities are organised for residents' enjoyment.
Review from K R (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I find the staff very helpful and accommodating. They are a family orientated unit, treating the people living at Park House with companionship and respect at all times.
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Review from Julia B (Daughter of Resident) published on 2 December 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother spent her last 18 months at Park House. It is a special, welcoming place with a wonderful team of dedicated staff. She found a new family there and felt 'at home', just as I did when I visited monthly from abroad. Nothing was ever too much trouble and my mother was extremely well looked after
and was always treated with respect. I was promptly informed of any developments. Various activities are organised, the art class is a recent success. I had great peace of mind knowing that my mother was being so well cared for.
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Review from Andrew C (Son of Resident) published on 8 August 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My father was a resident at Park House for almost 6 years. My wife and I have considerable experience of care homes having had her mother in care for over 10 years.
We have visited Park House roughly once a month for the whole period and have always been overwhelmed by the friendly, clean and positive
atmosphere.
Unusually, in our experience, the staff are given freedom to give such attention as the residents need, whilst always being sufficiently staffed to carry out all of their duties.
Towards the end, as my father's nursing needs became greater, he was treated very frequently at an enhanced level with only a minor increase in fees.
The home's staff and management have consistently kept me abreast of developments in a sensitive and timely manner.
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Review from Christine W (Daughter of Resident) published on 1 November 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has been in this home full-time for nearly two years. She is now 101. She began with respite periods and progressed to full time. The home is very well run by the owner who is very much hands on. If outside medical help is needed it is always encouraged without delay. The staff are well trained
and the residents are helped to feel that it really is their home. I have the highest regard for the owner and staff and would recommend it to anyone.
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Review from Michael B (Son of Resident) published on 13 October 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother entered Park House on 12/7/17. The warmth of welcome, support offered and assistance were greatly appreciated. The settling in period has been successful and mu mother now feels very very comfortable and at home.
Support services are tuned to the residents and are efficient and well run and
staff are kind and supportive to residents and visitors alike.
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Review from June B (Daughter of Resident) published on 13 June 2016
Submitted via Website • Report
Overall Experience5.0 out of 5
11th June 2016 The Queen's 90th Birthday Celebration at Park House. A really happy and enjoyable afternoon for both residents and their families. The added bonus of the Jazz Men playing live, along with one of the residents (an ex-band member) who provided an excellent rendition on the drums which was
an absolute delight.
Special thanks to all the hard working staff who helped with the organisation of this event and for providing such a memorable occasion. Particular mention should be afforded to the Chef - what an achievement - superb buffet which was appreciated by all. Thank you to the manager and staff for the drinks!!
Everyone's dedication and commitment to the caring and well being of Park House residents is exemplary. Although my Mum has only been with you for a short while, I feel that the care she is receiving will hopefully ensure that her stay will be a long and happy one. Thank you all.
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Review from Jill P (Daughter of Resident) published on 1 March 2016
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother moved in last month after we felt that she could no longer stay alone in her own home. We have been delighted with the positive improvement in her general health and well-being. The staff seem kind, friendly and thoughtful whenever we phone or visit and treat her as an individual - especially
with regards to eating and drinking.
Mum loves the frequent outings and the staff go to a lot of trouble to interest the residents in activities. Today they celebrated Chinese New Year! Tomorrow - pancake day!
There is a wonderful atmosphere of serene calm and contentment. The pets are great! It is a 'home' - not an institution and the staff and residents are like family. A very special place.
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Review from Donald H (Nephew of Resident) published on 3 December 2015
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From a relatives viewpoint excellent in every way, true and caring.
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Review from Irene S (Regular Volunteer) published on 2 December 2015
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I visit a resident on a weekly basis and have been very impressed by the happy atmosphere and lovely friendly staff. They provide a lovely homely atmosphere with a variety of activities or outings on offer for the residents. Nothing ever seems too much trouble for the staff and everything is done with
a smile. The staff also seem to have a good rapport with the residents in their care.
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Review from Richard D (Son of Resident) published on 13 November 2015
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
The staff here have been very good. Friendly and supportive, from the manageress to all the other helpers, cooks etc. My mother isn't always impressed by the food although I suspect this is more due to her than to the standard of cooking. The lunches I have eaten here myself have been very good. Well
prepared, fresh ingredients.
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Review from Philip R (Son of Resident) published on 12 October 2015
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My father who was living alone at home had a bad fall and broke his arm badly. He went in for a recuperation period. We looked at a number in the Weston area and this was certainly one of the best. The staff have been very good to my father, and in the three months he has been in the home, his health
has improved dramatically. Fantastic food, regular medicine and been well looked after and really transformed my father which is a delight for me to see. He likes the place so much he has now decided to stay! It is a great place, well organised, clean, good staff and fantastic food. Seeing my father so well is fantastic. Park House Thank you
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Review from Patricia P (Daughter of Resident) published on 12 October 2015
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Mum is sleeping badly which makes her very low and tired during the day. She feels helpless because she is totally dependant on others. I feel most people would feel the same. It is the best home I have experience of.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
8 Nov 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Requires improvement
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Older Person Care is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Park House have?
There are 30 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Park House?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Park House to the centre of Weston-super-Mare?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park House to verify any information. View our terms and conditions. Park House has an Enhanced Service - more info.