17/19 Pleasant Road, Staple Hill, Bristol BS16 5JN
Gwendoline house is situated in the South of Gloucestershire, bordering Downend, a mere three miles from the centre of Bristol.
The privately run residential home for older people consists of converted cottages, with three floors.
Staff are specially selected and highly trained to provide person-centred care, promoting dignity and respect at all times.
There are excellent facilities at the homes, with chairlifts servicing each floor, emergency call systems and en-suite bathrooms in the majority of rooms.
For alfresco living, there is an inner level courtyard with raised flower beds, palm trees, fountains and a fishpond. There are ample seating areas where residents can socialise, relax or enjoy a spot of lunch or a cup of tea.
The home's chef prepares a daily menu of nutritious and well-balanced meals.
Owner: P F Moss
Person in charge: Moira A Moss (Manager)
Local Authority / Social Services: South Gloucestershire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users
Registered Care Categories*: Old Age
Admission Information: private & local authority. Ages 65+.
Single Rooms: 16
Rooms with ensuite WC: 13
Weekly Charges Guide: Personal Care Single £595 – £595 (These prices are only a guideline, please contact Gwendoline House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Gwendoline House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Gwendoline House has a Review Score of 8.3 (8.313)
The Review Score of 8.3 (maximum of 10) for Gwendoline House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Gwendoline House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Gwendoline House is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.313 Points relating to the number of positive Reviews for Gwendoline House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.2 Target = 0.313
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Nigel C (Son of Resident) on Friday 22 September 2017. Relates to September 2017.
Gwendoline House is very friendly and welcoming, this includes all the staff and owner.
My mother's family all appreciated everything that was done for her.
It was a pleasure for my mother to spend the last 2 years of her life there and would recommend this home to anyone.
How likely would you be to recommend Gwendoline House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at Gwendoline House