Roscarrack House

Bickland Water Road, Falmouth TR11 4SB
Review Us
9.4 7 Reviews
  • Roscarrack House, Falmouth
Roscarrack House is a residential care home offering a calm, supportive environment for older people who require personal care. Set within a characterful period property, the home combines traditional features with comfortable living spaces, creating a warm and homely atmosphere where residents can feel settled and secure.

Care at the home is delivered with a strong focus on the individual. Each resident is supported in line with their personal needs, preferences and routines, helping them to maintain independence and dignity wherever possible. The care team takes time to get to know each person well, enabling relationships built on trust, continuity and understanding.

The communal lounge and dining area provide a relaxed space for socialising, while the gardens offer opportunities to enjoy fresh air and peaceful surroundings. A programme of activities is available to encourage engagement and enjoyment, with options adapted to suit different abilities and interests. Residents are supported to spend their days in ways that feel meaningful to them.

Meals are prepared on site and are designed to be both nutritious and enjoyable, with individual dietary needs and preferences carefully considered. Family and friends are welcomed as part of daily life, and visiting is encouraged to help residents remain connected to their loved ones.

With its attentive staff, homely setting and person-centred approach, Roscarrack House aims to provide a reassuring place where residents feel comfortable, valued and well cared for.
Show Roscarrack House on the Map

Care Provided by Roscarrack House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1950
  • Self-Funded Residential Dementia Care: £1250 – £2200
  • RESPITE Self-Funded Residential Care: £1250 – £1950
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £2200

All fees will vary depending on the level of care required.
Individually assessed.

These prices are only a guideline, please contact Roscarrack House to find out the exact price for your requirements.

Contact Roscarrack House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Roscarrack House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Roscarrack House Ltd
  • Privately Owned

Person in Charge

  • Lisa Browne (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • Visitors welcome any time.

Parking

  • Parking available in the grounds of the Care Home.

Roscarrack House Reviews (7)

9.4

Roscarrack House has a Review Score of 9.4 (9.415) out of 10, based on 5 reviews in the last 2 years.
Over all time Roscarrack House has 7 reviews.

Overall Experience
  • 7
  • 0
  • 0
  • 0
  • 0
Date Published
  • 7
  • 5
  • 5
  • 5
  • 2
Reviewer Connection to Roscarrack House
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from T D (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic care home, with dedicated amazing staff who really care for my mum to make sure she is comfortable feels safe and valued.
The communication is great and they always let me know of any updates regarding mum and the home.
There is a variety of activities for the residents including special
events at the home and trips out which mum really likes.
The home is always very clean and the food is amazing. Thank you all for caring for mum it means so much.
Reply from Jessica Kiszczuk, Deputy Manager at Roscarrack HouseThank you so much for your wonderful review. Were delighted to hear that your mother feels comfortable, safe, and valued at Roscarrack, and that our teams care and dedication have made a positive difference.
Its great to know that our communication keeps you informed and reassured, and that your mother enjoys the variety of activities, special events, and trips out. Were also pleased that you appreciate the cleanliness of the home and the food we provide.
Your kind words mean a lot to all of us, and we thank you for taking the time to share your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen A (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very caring, friendly and attentive. My mother as settled well and I feel very happy, relieved and confident that I made the right decision in putting her in Roscarrack House. We are free to visit at any time and are always made welcome, our granddaughter even joining in with the Halloween
activity - she is only 5 and had a lovely time.
Reply from Jessica Kiszczuk, Deputy Manager at Roscarrack HouseThank you so much for your kind review. We're delighted to hear that your mother has settled so well at Roscarrack and that you feel confident and reassured in your decision.
It's wonderful to know that you feel welcome to visit at any time, and that your granddaughter enjoyed joining in with our Halloween activities, our team loves seeing all generations getting involved!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann H (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum couldn't have been better cared for!
Roscarrack House provided her with a homely caring environment, just like an extended family really.
Mum was encouraged to join in activities and try new things to enrich her life.
The staff are cheerful, friendly very professional and caring. They really
get to know the residents well and value them as individuals whilst treating them with dignity at all times.
Reply from Jessica Kiszczuk, Deputy Manager at Roscarrack HouseThank you so much for your lovely review. We're delighted to hear that your mother felt at home at Roscarrack and that our family-run approach helped create a warm, caring, and supportive environment.
It's wonderful to know that our team's encouragement for residents to join in activities and try new things made a positive difference. Your kind words about our staff will mean a lot, as we take pride in getting to know each resident personally and treating everyone with dignity and respect.
We do hope you'll continue to attend events at the home, you will always be very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeremy T (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Roscarrack looked after my mother for the last two years of her life. We couldn't have picked a more friendly and caring environment for her to see out her days. There were always activities to stimulate the residents and my mother thoroughly enjoyed these. I got to know many members of
staff over those two years, such nice people! The house and gardens are such a beautiful and tranquil place to be, with views from all windows to open countryside. Myself and brothers were so overjoyed that so many of these wonderful carers attended my mother's funeral. My mother was truly blessed to live in Roscarrack!
Reply from Jessica Kiszczuk, Deputy Manager at Roscarrack HouseThank you for taking the time to share your kind feedback. We're really pleased to hear that you felt your mother was well cared for during her time at Roscarrack, and that the environment felt friendly and supportive for both her and your family.
It's lovely to know that you got to know the team over the years and felt comfortable with them-your comments will mean a lot to everyone here. We're also glad that you appreciated the setting and surroundings, which we know can make a real difference.
It meant a great deal to our staff to be able to attend your mother's funeral and pay their respects. She will be remembered fondly.
We do hope you'll continue to attend events at the home, you will always be very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Reece I (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A kind, loving environment and so are all the staff. As much as it could be, a home from home. They treated my father with care and repect. He had a lot wrong with him and towards the end of his life had difficulty expressing himself and his needs but his eyes would light up when the staff came into
his room. My mum would visit everyday and they looked after her brilliantly. Roscarrack house is not a new facility, all bright and shiney but it has heart and love which beats wipe clean stainless steel, any day. It is notable that most of the staff have worked there for sometime . Evidence, I believe, of happy and healthy community.
The food is excellent too. The cake is exceptional
Reply from Jessica Kiszczuk, Deputy Manager at Roscarrack HouseThank you so much for your beautiful words. It truly means a lot to us to hear about the moments shared with your father. He, and your mother, became very much part of the Roscarrack House family, and it warms our hearts to know that our team could support them both and make every visit special.
Your recognition of our staff, the sense of community here, and even the cake, means the world it reminds us every day why we do what we do. We sincerely hope that you and your mother continue to visit.
From all of us at Roscarrack House, thank you for letting us be part of your familys journey.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Madeleine B (Friend of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing this complimentary review to tell all of the staff and other helpers how delightful the barbeque was last Thursday. Nothing was left to chance and all of the people involved with setting up the barbeque were second to none. My friends and I are full of praise for the trouble that you all
went to. We had a great time and it looked as though everyone else who was present had a good time also. Well done to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary H (Cousin of Resident) published on 27 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for all the staff at Roscarrack House, whatever their role. Ever since my second cousin, came to live here it is as if she has been part of a large family. Whenever I have visited, even behind perspex screens inside the front door, any member of staff I have seen has been so
helpful but also so friendly and kind - and fun! How they manage all their highly technical skills, nursing as well as caring, but acting as though it is part of family life, quite honestly blows me away. Even the building is friendly and the garden - I love visiting! My cousin has a wonderful way of entertaining anyone and everyone and has blossomed in Roscarrack House! No one has repressed her enthusiasm or squashed her exuberance - she has been allowed to be herself. During this past year, lockdowns must have presented unbelievable problems for the staff but, whenever I called, there was always a friendly voice to help with anything. Thanks to every one of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.415)

Overview of Review Score

The Review Score of 9.4 (9.415) out of 10 for Roscarrack House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Roscarrack House is calculated as follows: ( (54 Excellents x 5) + (5 Goods x 4) ) ÷ 59 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Roscarrack House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 5 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 05 Mar 2026

2 rooms on the ground floor, 1 room on the first floor

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (9)

David

David Edwards

Job Title: Proprietor Joined: 1995

Mr and Mrs Edwards have proudly owned and managed Roscarrack for over 30 years, dedicating themselves to creating a welcoming and memorable experience for all who visit. Their long-standing commitment reflects a deep passion for hospitality and a love for the local community.

Maureen

Maureen Edwards

Job Title: Proprietor Joined: 1995

Mr and Mrs Edwards have proudly owned and managed Roscarrack for over 30 years, dedicating themselves to creating a welcoming and memorable experience for all who visit. Their long-standing commitment reflects a deep passion for hospitality and a love for the local community.

Lisa

Lisa Browne

Job Title: Registered Manager Joined: 2009

Lisa Browne, daughter of Mr and Mrs Edwards, is the registered manager of Roscarrack. With a strong family legacy and a deep commitment to care, Lisa ensures the home runs smoothly while maintaining the welcoming and supportive environment that has been the hallmark of Roscarrack for over 30 years.

Jessica

Jessica Kiszczuk

Job Title: Deputy Manager Joined: 2022

Jessica Kiszczuk, daughter of Lisa Browne and granddaughter of Mr and Mrs Edwards, is the deputy manager of Roscarrack. Continuing the family tradition, Jessica plays a key role in supporting the home’s daily operations, helping to maintain the warm, welcoming, and caring environment that has been at the heart of Roscarrack for three generations.

Gay

Gay Harris

Job Title: Admin Assistant Joined: 2014

Gay Harris is the dedicated admin assistant at Roscarrack. She began her journey with the home in 2014 as a care assistant, progressing to team leader before stepping back from direct care in 2021 to take on her current role. Gay’s extensive experience and knowledge of the home make her an invaluable part of the team, ensuring smooth day-to-day operations and supporting both staff and residents with care and efficiency.

Bridget

Bridget Irons

Job Title: Senior Care Assistant/Team Leader Joined: 2016

Bridget joined Roscarrack in 2016 as a care assistant and has steadily worked her way up through the team thanks to her dedication, compassion, and strong work ethic. Now a senior care assistant, Bridget plays a key role in supporting both residents and colleagues. Known for her friendly nature and her habit of calling everyone “mate,” she helps create the relaxed, welcoming atmosphere that makes Roscarrack feel like home.

Tamsin

Tamsin Reynolds

Job Title: Senior Care Assistant/Team Leader Joined: 2024

Tamsin joined Roscarrack in 2024 as a night care assistant and has quickly become a valued member of the team. After recently completing her NVQ Level 3 with distinction, she progressed into the role of senior night care assistant. Tamsin plays an important role in supporting and guiding the night team, helping to ensure high standards of care and a calm, reassuring environment for residents throughout the night.

Emily

Emily Blackburn

Job Title: Senior Care Assistant/Team Leader/Moving & Handling Lead Joined: 2022

Emily joined Roscarrack in 2022 as a care assistant and has quickly become a valued member of the team. After recently completing her NVQ Level 3 with distinction, she now serves as a senior care assistant. Emily is the home’s designated moving and handling lead, known for her expert knowledge and calm, reassuring approach. Always ready to support her colleagues, she helps ensure that every resident is safe, comfortable, and well cared for.

Tara

Tara Bell

Job Title: Senior Care Assistant/Team Leader Joined: 2024

Tara joined Roscarrack in 2024 as a senior care assistant, bringing a strong background in both care and counselling to the team. Her experience allows her to support residents with compassion and empathy while providing guidance and encouragement to her colleagues. Tara’s thoughtful approach helps ensure that everyone at Roscarrack feels safe, understood, and well cared for.

Frequently Asked Questions about Roscarrack House

What types of Care is Roscarrack House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roscarrack House have?

There are 19 Single Rooms.

What are the Facilities & Services at Roscarrack House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roscarrack House to the centre of Falmouth?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roscarrack House to verify any information. View our terms and conditions. Roscarrack House has an Enhanced Service - more info.