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The Old Vicarage Care Home

Ropers Lane, Otterton, Budleigh Salterton, Devon EX9 7JF
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The Old Vicarage Care Home, Budleigh Salterton
The Old Vicarage Care Home, Budleigh Salterton
The Old Vicarage Care Home, Budleigh Salterton

Outstanding Residential & Dementia Care in a Beautiful Country Setting

The Old Vicarage Residential Home is a family-run care home set in a beautiful Grade II listed Georgian house in the scenic village of Otterton, East Devon — located between Budleigh Salterton, Exmouth, Ottery St. Mary and Sidmouth.

For over 30 years, The Old Vicarage has been trusted by local families to provide high-quality residential, respite, and convalescence care, with personalised support...  

Care Provided by The Old Vicarage Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,180 - £1,180From £1,180
Residential Dementia CareFrom £1,180From £1,180
WINTER respite OFFER:

Stay 4 weeks for the price of 3. Fourth week is free of charge.

RESPITE period:
minimum is 2 weeks and a maximum of 4 weeks.

After four weeks, the fees will be reviewed depending on the care needs and type of room (standard/ large rooms with ensuite, shower/wet rooms).

WEEKLY fees:

includes accommodation, all care requirements, food of their choice (including breakfast, lunch, tea, cake, biscuits, fruits, supper, night bites etc), laundry, well being activities and support with the medical appointments.

Not included in the fees: newspapers, hairdressing, dry cleaning, own telephone system, etc.

Contact The Old Vicarage Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Glebefield Care Ltd
  • Private Owned

Person in charge

  • Vanessa Powling (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Single Rooms with ensuite Wet Room (4)

Visiting

  • Book a Free Experience Day or Schedule a Visit Today.

Parking

  • Parking on-site. Disabled parking available.

The Old Vicarage Care Home Reviews (32)

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9.3

The Old Vicarage Care Home has a Review Score of 9.3 (9.282) out of 10, based on 6 reviews in the last 2 years. Over all time The Old Vicarage Care Home has 32 reviews.

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Review from John W (Son of Resident) published on 23 February 2026 Submitted via Website
Overall Experience
The staff at the Old Vicarage Care Home provided care and support for my mother while she was recovering from a broken hip and a range of longer term health problems for a period of about 6 months.
The care staff were all incredibly kind and compassionate, despite my mother not being the easiest to care for, preferring independence and self sufficiency.
The care home itself is clean, well furnished and maintained. The staff, without exception, were friendly, helpful and efficient - any time I visited (often without prior notification), I was made to feel welcome and helped get the best from my visits.
During her time at the Old Vicarage, Mum was clean, well dressed and looked after. The activities on offer are comprehensive and well organised - Mum took part in many of these and I even joined her for one session.
The food is excellent. All of the residents in the home spoke highly of the staff and general care environment.

I highly recommend this care home.

Reply from Vanessa Powling, Registered Manager at The Old Vicarage Care Home
Dear JW,
Thank you so much for your thoughtful and detailed review. We are truly pleased to hear that your mother received the care and support she needed during her recovery at The Old Vicarage Care Home.

Your kind words about our compassionate care team, welcoming environment, activities and...  

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Review from Keith D (Son of Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience
My father who will be 100 years old in March 2026 moved into The Old Vicarage Care Home in early August 2025 for a four month stay.
During his time there he thoroughly enjoyed it and like us were extremely complimentary with his overall experience.
The management run a very efficient operation and the staff were caring, friendly, patient and professional. The food and accommodation were also first class.

Thank you. Well Done!

Reply from Vanessa Powling, Registered Manager at The Old Vicarage Care Home
Dear Keith,
Thank you so much for your kind and thoughtful review.
We are delighted to hear that your father enjoyed his stay at The Old Vicarage Care Home and that you were pleased with the care, accommodation and food.

Your lovely feedback describing our team as "caring, friendly, patient and...  

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Review from Muriel S (Respite Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience

I have been here 4 weeks - it has been a very enjoyable experience. Food great. Staff very helpful, also very quiet and peaceful.

Reply from Vanessa Powling, Registered Manager at The Old Vicarage Care Home
Dear Muriel,
Thank you so much for your lovely review.

We are delighted to hear that your four-week stay at The Old Vicarage Care Home has been enjoyable and that you have found the food great, our staff helpful and the environment quiet and peaceful. Creating a calm and welcoming home is very...  

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Review from Margaret C (Respite Resident) published on 26 August 2025 Submitted via Postal Card
Overall Experience

Nothing to compare with. But satisfactory on the whole.

Reply from Vanessa Powling, Registered Manager at The Old Vicarage Care Home
Dear Margaret,
Thank you for your feedback. We are pleased to hear that your overall experience at The Old Vicarage Care Home was satisfactory and we appreciate you taking the time to share your comments.
Warm regards,
Vanessa Powling

Registered Manager

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Review from M D (Son of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

As a family we can only offer praise for my mothers residence. She has 24 hour care, excellent food with a superb menu that changes every week. There is lots of stimulation with visits from the children of the local primary school, llamas, Shetland ponies, musicians and new technology. The staff are brilliant and provide a safe and secure environment. There is an excellent liaison with the local surgery. My mother had a fall in may and damaged her leg. She could not have received better care and attention. She is now up and walking, and the wound will be healed by the end of the month. We could not provide the care my mother receives.

Reply from Vanessa Powling, Manager at The Old Vicarage Care Home

Thank you so much for your kind words-it means the world to us at The Old Vicarage. We are thrilled to hear your mother is receiving the care she deserves. Our dedicated team works around the clock to ensure every resident feels safe, supported and valued. We take pride in offering freshly cooked...  

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Review from Sarah B (Daughter of Resident) published on 21 August 2024 Submitted via Website
Overall Experience

Cannot fault the care given to my father during his 4-month stay. Excellent staff who always made sure my father's wishes were taken into account. His room was always clean and tidy. The food was always varied, good quality and beautifully presented. We were made to feel very welcome whenever we visited. Would definitely recommend it to others.

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Review from P W (Respite Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience
My experience of one week's respite care was a pleasant experience in the circumstances of a post-operative knee operation.

The care home was efficiently run with a homely feeling permeating the whole building a staff where nothing was too much trouble.

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

Thank you so much for sparing the time to review our care service. We are delighted to hear your comments and hope you continue to make a good recovery after your knee operation. With best wishes from us all.

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Review from Madeleine I (Respite Resident) published on 5 March 2024 Submitted via Website
Overall Experience

I stayed at the Old Vicarage for a short break in February 2024. This was the first time I had stayed in a care home. I was a little anxious before arriving, but I was made so welcome that I soon felt comfortable and quite 'at home'. I couldn't praise the staff more highly. As well as being very professional, everyone was so caring, warm and friendly. The food was delicious and I very much enjoyed having my lunch in the dining room. I said to my son it's like being in a 5-star hotel! I had visits from friends and my son during the week and I appreciated how my visitors were made welcome with tea and cake. I was also happy when my son could join me for lunch. He agreed with my 5-star hotel comment. I was also pleased to be able to join the longer-term residents with organised activities. I hope to be able to return to The Old Vicarage for another short break in the summer. I'm looking forward to being able to enjoy the garden in the better weather.

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

We are so delighted to hear you enjoyed your short stay with us and thank you for sparing the time to give us such a lovely review. We look forward to welcoming you back to The Old Vicarage in the summer. With best wishes from all the team.

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Review from A M (Daughter of Resident) published on 27 February 2024 Submitted via Website
Overall Experience
My mum stayed for respite care. She enjoyed it so much, she asked to stay an extra week!
All the staff are lovely and very caring and residents are treated with respect and dignity. There’s also a good variety of activities.

The home-prepared food is really very nice. Special mention to one member of staff in particular for his teatime cakes.

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

We are delighted to hear your mum enjoyed her respite stay with us and thank you for sparing the time to give us such a lovely review. With best wishes from all the team.

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Review from Tania D (Daughter of Resident) published on 7 February 2024 Submitted via Website
Overall Experience

Huge thanks to everyone at The Old Vicarage who have ensured that this is a home from home for mum. She had always advised that she would never contemplate leaving her own home and going into a care home. Within 2 weeks of the necessity of the move, she has ceased to ask how long she is staying and conceded that it is a joy to be in such a cosy, comfortable place. In her own words, the staff are kind, attentive and unobtrusive. Always available if needed, but not bothering her, nor bossing her around like she felt the carers did at home. It is so wonderful to see her rested and relaxed, enjoying the delicious food, and being cared for. This has been such a relief for me, and removed the guilt a relative naturally feels when the necessary transition has to be made. There is always a lovely welcome from the staff when I am visiting, and they are really going the extra mile to address mum's needs and ensure she is content. I cannot recommend the Old Vicarage highly enough.

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

Thank you so much for your lovely review. It's wonderful to see that Mum has settled so well into life at The Old Vicarage and we hope she continues to enjoy her retirement years with us. With best wishes from all the team.

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Review from Alison C (Resident / Service User) published on 5 December 2023 Submitted via Postal Card
Overall Experience
Based on my recent respite stay, I have no hesitation in rating The Old Vicarage as outstanding. From the moment you enter the grade 2 listed Georgian building, the feel is of quality, tranquillity and care. Nothing is too much trouble for the staff, the quality of the home-cooked food is exceptional and every effort is made to offer residents mental stimulation. The overall management of the house is enlightened and augurs well for the future well-being of the residents.

The Old Vicarage is special!

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

We are delighted to hear you enjoyed your respite stay at The Old Vicarage and thank you for your lovely review. We hope to see you again soon.

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Review from E C (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

Very good - mum had a fabulous time. The staff are extremely pleasant and good. The food is excellent. Very clean.

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

Thank you so much for taking the time to give us a review. We are delighted to hear mum enjoyed her stay with us and please do not hesitate to get in touch if we can be of any assistance in the future.

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Review from J S (Niece of Resident) published on 6 October 2023 Submitted via Website
Overall Experience
The Old Vicarage is home from home - and more. The delightful environment is very comfortably furnished and in style with the beautiful nature of the house, unlike many residential homes which are more functional. The team are all very dedicated and nothing is too much trouble to ensure residents have a fulfilling stay. Food is of the highest quality and there is so much variety on offer, with individual tastes being catered for. Celebrations and themed meals are frequent, which means some residents are enjoying their food more than they had been alone.

Personal care is of the highest standard and residents are taken to appointments when necessary. The person I visit looks better than she has for years now she has company, activities and a stimulating lifestyle.

Reply from Sam Adkins, Manager at The Old Vicarage Care Home

Thank you so much for taking the time to give us a review. It's lovely to hear that life at The Old Vicarage is making such a positive difference to your Aunt's life.

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Review from S L (Friend of Resident) published on 27 October 2021 Submitted via Postal Card
Overall Experience

On visiting our friend, the gardens and home always looks warm and welcoming. Always a friendly greeting from the staff. The special room built for visits during Covid, has been excellent. The menu and decorations for special occasions are always excellent. I'm sure the residents feel well looked after.

Reply from Sue Hardwick, Manager at The Old Vicarage Care Home

Thank you so much for your kind review. It's great to hear your comments regarding our 'Covid safe' visitors room. It's been a real joy being able to welcome family and friends, throughout the pandemic, by having this wonderful facility.

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Review from Ross S (Son of Resident) published on 11 October 2021 Submitted via Postal Card
Overall Experience

I have found the home excellent, it is the least like a care home I have seen, more like a hotel. The staff are helpful, kind and considerate. The food is of a high standard and for special occasions like Christmas, the staff make every effort to make it a family occasion. They have been extremely careful during covid, to protect the residents.

Reply from Sue Hardwick, Manager at The Old Vicarage Care Home

Thank you so much for sparing the time to review our service. We appreciate and value your lovely comments.

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Review from A B (Friend of Resident) published on 7 October 2021 Submitted via Postal Card
Overall Experience

I have been associated with the home for 5/6 years. I've been more than satisfied, she is extremely happy, very well cared for. The home came strongly recommended and was made to feel very welcome and settled very quickly. Nothing was too much trouble and all her needs were met - despite Covid being very upsetting for them all. The food is excellent and varied with the themed meal and lots of entertainment. Everything has been done during covid to keep the residents safe and well. We've all been kept well informed of all procedures that are in place. I couldn't be happier. She feels she is part of a big family.

Reply from Sue Hardwick, Manager at The Old Vicarage Care Home

It's lovely to hear your positive comments and thank you for taking the time to write a review for us.

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Review from J D (Daughter of Resident) published on 14 September 2021 Submitted via Postal Card
Overall Experience

My mother arrived at The Old Vicarage at short notice initially for a short term stay under the special summer offer, which was of excellent value. All the staff have been friendly and helpful in the settling in process, encouraging Mum in her new life, and their continued attention and care are second to none. Mum is enjoying having a choice of activities to join in with, as well as a beautifully kept garden to walk or sit in.

Reply from Sue Hardwick, Manager at The Old Vicarage Care Home

It's lovely to hear that your Mum is settling in well and enjoying all the activities and our lovely garden spaces. Thank you so much for your review.

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Review from Amanda C (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident here for approximately 18 months. The care she has received has been excellent in all areas. The home itself is really like her "home" and she is part of a big family. Everything is perfect.

Reply from Sue Hardwick, Home Manager at The Old Vicarage Care Home

Thank you for your kind review, we are very pleased to have you all as a part of 'The Old Vicarage family' - thanks for all your support.

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Review from Katy B (Daughter of Resident) published on 3 August 2021 Submitted via Postal Card
Overall Experience

The Old Vicarage is a caring family run home, which has the residents needs at the forefront. The staff are kind and friendly and always willing to help. They provide activities for the resident's enjoyment and to challenge them. My mum has been settled and happy and as a family, we are so relieved to find somewhere, where she is so well cared for.

Reply from Sue Hardwick, Manager at The Old Vicarage Care Home

We are so pleased to hear that Mum has settled in well and is enjoying life at The Old Vicarage. Thank you so much for your review.

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Review from Moira L (Daughter of Resident) published on 28 July 2021 Submitted via Postal Card
Overall Experience

I am very happy with the care my mother receives at The Old Vicarage. Her every need is catered for. Life at The Old Vicarage is made as varied and as entertaining as possible. She views The Old Vicarage as home. During the Covid pandemic, the staff and management here did everything to keep the residents safe and in good health for which I thank them.

Reply from Sue Hardwick, Manager at The Old Vicarage Care Home

It's lovely to hear that you are happy with the care Mum receives at The Old Vicarage. Thank you so much for your review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 December 2018
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 08 Sep 2025

    This summer’s beautiful weather arrived just in time for our very first Fun Afternoon - held on Saturday, 5th July - and we could not have asked for a more...

Upcoming Events

There are no upcoming events for The Old Vicarage Care Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for The Old Vicarage Care Home.

Meet the Team (3)

Vanessa Powling
Vanessa PowlingJob Title:Registered ManagerJoined: 2023

My first job in care as a Care Assistant in a small residential home in 1989. With 35 years of experience in the residential, nursing and dementia care. I have worked in most of the departments of small to big care home in the UK. Obtained several qualifications (NVQ3 & NVQ5) and become Train the trainer during these years. I have always believed in person-centred care and passionate about making a difference to people lives and care home should always be welcoming, inviting and creating memories.

I felt privileged to become the Home Manager of The Old Vicarage in Otterton, East Devon area and to work so closely with residents, their close family members and our staff to ensure each resident gets the person-centred care and attention they require to get the best out of their life in our home. I am very proud to lead a team of dedicated, compassionate and caring staff. They are a happy, fun-loving team, and every day I see them go over and above to make a difference to the lives of our residents and families.

Sue Hardwick
Sue HardwickJob Title:Home CoordinatorJoined: 2002

In 2002, when I was welcomed into The Old Vicarage team as a care assistant, it was clear to me that this was not just a retirement home, this was a large, welcoming family. I can truly say that 19 years later, our ethos and values haven't changed, our residents are still remain at the heart of everything that we do.

I am qualified to NVQ level 3 & 5. As a Home Coordinator, I make sure all the enquiries are responded promptly, organise viewings and send the contract paper works. I am also leading the Housekeeping team and make sure the our home is maintained to a very high standard.

Samantha Adkins
Samantha AdkinsJob Title:Director of CareJoined: 2023

Samantha Adkins is our Director of Care Services & Head of Compliance is responsible for delivering person-centred care plan, ensuring the service is complaint with CQC regulations and responsible for the overall wellbeing of clients and staff. She has 20+ years of experience in caring for vulnerable adults and people living with dementia in the community, care homes and hospitals. She started her career as a Care Assistant and worked her way to the Senior Management role and enjoys implementing person-centred care wherever she works. She is qualified for NVQ level 5 Diploma in Management and leadership in Health and Social Care and has several other qualifications to her credit. She is a competent trainer and assessor and believes thorough training is key to looking after their clients like their own family members. She enjoys reading history and exploring people and places.

Frequently Asked Questions about The Old Vicarage Care Home

What types of Care is The Old Vicarage Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Old Vicarage Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at The Old Vicarage Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Old Vicarage Care Home to the centre of Budleigh Salterton?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Old Vicarage Care Home to verify any information. View our terms and conditions. The Old Vicarage Care Home has an Enhanced Service -more info.