Pinehurst

14 Chambercombe Park Road, Ilfracombe EX34 9QN
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8.4 2 Reviews
  • Pinehurst, Ilfracombe
Pinehurst is a welcoming residential care home with stunning views over the North Devon coast. With more than 30 years of experience supporting older people in Ilfracombe, it has built an excellent reputation within the local community.

As a smaller home, Pinehurst offers a warm, family-like atmosphere where residents quickly feel part of the “Pinehurst family” and enjoy close, friendly relationships with the carers.

The home features 21 comfortable en-suite bedrooms, many with beautiful views of the sea and surrounding countryside.

Healthcare professionals, including district nurses, GPs, chiropodists, and physiotherapists, visit regularly as needed. Patient transport can also be arranged for medical appointments, with an escort available if a family member or friend is unable to attend.

At Pinehurst, residents are supported in a safe and nurturing environment, with 24-hour care from dedicated, trained staff who respect individual needs and choices.
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Care Provided by Pinehurst

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1350
  • Self-Funded Residential Dementia Care: £850 – £1500
  • RESPITE Self-Funded Residential Care: £850 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1500

These prices are only a guideline, please contact Pinehurst to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Pinehurst Care Home Ltd

Person in charge

  • Joseph Phipps (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • At Pinehurst, visiting hours are based on protected meal times.
    Visiting hours:
    09.00 - 12.00
    13.30 - 16.30
    17.30 - 19.30


    🍽️ Why Protected Mealtimes Matter:
    ✅ Reduces interruptions
    ✅ Supports patient dignity
    ✅ Encourages better nutrition
    ✅ Allows staff to assist with feeding
    ✅ Creates a calm, respectful environment


    🚫 During These Times:
    Non-urgent clinical tasks will pause


    Routine cleaning, ward rounds & meetings are postponed


    Visitors are kindly asked to avoid interruptions


    If you are assisting a loved one with their meal, you are very welcome to stay.

Parking

  • Pinehurst offers onsite parking. If there is no parking available on site, there are usually spaces available on the road side.

Pinehurst Reviews (2)

8.4

Pinehurst has a Review Score of 8.4 (8.393) out of 10, based on 2 reviews in the last 2 years.
Over all time Pinehurst has 2 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Pinehurst
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Total of 2, showing 1-2
Review from David A (Son of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents have been residents at Pinehurst Care Home for over 2 years. From the moment that my wife and I entered the building, before they moved there we were immediately struck by the warmth of the place and the kindness and great care from all of the staff. At Pinehurst they not only provide
a wonderful service to the residents but also reassurance to the families. They will call you if there is something that you need to know but they do not worry you with a running commentary which we have found to be the right balance. I have nothing but praise for them and i would not hesitate to recommend them. Thank you so much everyone at Pinehurst Care Home.
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Review from Warren P (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was in the care home for two years. She had vascular dementia. Prior to becoming a resident she had been in hospital for 4 weeks. In this period I had time to visit a number of different care homes in North Devon looking for somewhere suitable. My wife and I met the manager and staff at Pinehurst.
Having seen others we made our decision immediately reserving a room.
The building is an old Victorian structure and the interior is a little dated. However it is warm in temperature and atmosphere and most importantly feels like home not a home. Patients with Dementia can benefit from dated memorabilia rather than clinical modernity. Asthetics aside the most important consideration should be the level and consistency of care. I cannot praise the staff highly enough for the care they provided.They all treated Mum with kindness and respect and helped her retain her dignity. If you need to make such an important decision for a loved one then I recommend Pinehurst without reservation.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Current Review Score: 8.4 (8.393)

Overview of Review Score

The Review Score of 8.4 (8.393) out of 10 for Pinehurst is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Pinehurst is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.56 Points relating to the number of positive Reviews for Pinehurst is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 2 Positive Reviews ÷ 4.6 = 0.435
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Pinehurst

What types of Care is Pinehurst registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pinehurst have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Pinehurst?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pinehurst to the centre of Ilfracombe?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pinehurst to verify any information. View our terms and conditions. Pinehurst has an Enhanced Service - more info.