Sandhurst

49-51 Abbotsham Road, Bideford EX39 3AQ
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8.1 16 Reviews
  • Sandhurst, Bideford
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1300
  • Self-Funded Residential Dementia Care: £950 – £1450
  • RESPITE Self-Funded Residential Care: £900 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1500

Includes care, accommodation, 3 meals per day plus drinks and snacks.
Hairdressers, chiropodist, optician etc available at extra charge.

These prices are only a guideline, please contact Sandhurst to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Jurvicka Ltd

Person in charge

  • Warunee Jackson (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Council and Private cliets accepted
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (1)

Visiting

  • Any reasonable hour, avoid mealtimes if possible.

Parking

  • At rear of Home.

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Sandhurst Reviews (16)

8.1

Sandhurst has a Review Score of 8.1 (8.126) out of 10, based on 1 reviews in the last 2 years. Over all time Sandhurst has 16 reviews.

Overall Experience

  • 10
  • 5
  • 1
  • 0
  • 0

Date Published

16
0
0
1
15

Review from Debbie S (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming, caring and very professional. They had shown my father so much love and care in the short time he was there and also made me feel very welcome on my daily visits. I can't thank them enough for how they all looked after my dad even though he had little understanding, I am
sure he was very grateful and happy while he was in their care. Thank you so much to everyone for the first-class care he received, you are all wonderful!

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Review from T L (Daughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot give enough praise to the staff at Sandhurst and the care they give. In the 18 months that my father has been living at the home, he has been shown so much love and compassion.
His face lights up every time the carers call into his room! He has told me how happy he is to be living there; this
has eased the strain on our relationship, knowing that he is happy and receiving the best care.
Dad has always been quite fussy about his food, and the staff at Sandhurst always consult him on what he would like at mealtimes! His appetite has improved so much since living there.
I am always kept informed of changes to his health and know that I can call Sandhurst at any time if I need to.
Staff have a very professional, caring attitude.

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Review from M P (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I think things have improved since first arrival; you can tell lately they are trying to improve things, like cleaning etc. I can't comment on hot dinners as I have never seen one, but would like to! Overall, I am happy. My mum always looks clean, and the staff are always friendly.

Reply from Victoria Kothe, Director at Sandhurst

We serve hot meals twice a day. I regret that this lady has not visited at meal times and has, therefore, not been able to comment more fully.

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Review from Nigel C (Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very positive. The staff are professional, kind and caring for our needs.

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Review from E P (Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean and friendly.
Been here for quite a while.

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Review from M F (Wife of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A homely environment where staff are friendly and efficient, always alert to the needs of residents even with challenging behaviour. Doctors and nurses informed in the first instance. Very approachable management who will answer any concerns. Althogether a warm and calm care home.

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Review from M M (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my last review, I commented about the toilet area in my mum's room needing attention, I am very pleased to say the work to spruce it up was done very quickly, paintwork freshened up and floor area spruced up as well. I would like to say well done to the management and maintenance man for such prompt
action. It is also nice to have more music on in the mornings. The home is looking very festive and it is always decorated nicely on special occasions.

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Review from David R (Son of Resident) published on 29 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident of Sandhurst nearly two years ago and has received an excellent standard of care and support. There is a great atmosphere at Sandhurst and every resident is treated as an individual.


The staff do a great job and became a second family for my dad. Sadly he passed away in

August 2019 but was treated with dignity and love in his final days by the staff, who provided a great deal of support not only to him but to me.

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Review from Tim C (Nephew of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sandhurst are superb, they treat the patients as individuals. My uncle has thrived here.
I can't praise them highly enough.

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Review from P F (Daughter of Resident) published on 25 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service she gets in the home she is always clean and tidy and the food is excellent.

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Review from Ann P (Daughter of Resident) published on 17 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sandhurst since the end of January 2015 and I consider her care first class. The staff are friendly and approachable and the manager is always available to answer any questions if necessary.

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Review from M M (Daughter of Resident) published on 15 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sandhurst is a very friendly and welcoming place. My mother is very well looked after and always looks clean and tidy. The only drawback is there is not enough activities to keep her motivated as her dementia is not as bad as a lot of the residents but she does enjoy it when there is music for entertainment.

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Review from Christopher C (Son of Resident) published on 15 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Putting your loved one's into care is a tough decision at best, mum has been at Sandhurst for nearly two years, and is generally very happy there. Staff are warm and considerate, her room is kept clean and she is well cared for. Any small issues brought up are dealt with in a pleasant manner. Mum's
room is large and comfortable and we've been encouraged to make it like her home. She has a great rapport with the staff, and they are sincere and genuine. Sandhurst is our first experience of care home, and we have been surprised and very happy with our choice. The manager keeps staff on their toes, but also ensures a happy long serving team. Long may it last!

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Review from Beryl H (Cousin of Resident) published on 3 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin is treated with compassionate care which is not always easy, as she is very forgetful and difficult at times. The food is very good and the staff are very professional, caring and always willing to help - it is a very friendly atmosphere there. Her bedroom is up in the attic with a low ceiling
and she is a tall person, so not really satisfactory, although clean. Difficult access at the back to take her out in the car, lots of steps at the front.

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Review from Pat (Daughter of Resident) published on 1 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (100yrs old) has, in the last two months, had a serious crisis which changed her from an independent lady to someone in crisis. Owing to her age and the opinion of her family she became an urgent admission and taken into a residential home. After 10 days they decided they could not look after
her and she was admitted to Sandhurst. They have been understanding and extremely caring. The building and décor is "homely" which suits my mother and, I suspect, most people of her generation. The words I would use to describe the home are homely, comfortable and very caring.

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Review from Reginald H (Resident) published on 26 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandhurst is an excellent home to stay, I came here to put on weight and have a good rest, and management and staff have achieved this to an excellent standard. Everything about Sandhurst is based on a family affair. I would recommend Sandhurst to anyone who needs care. First class.

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Current Review Score: 8.1 (8.126)

Overview of Review Score

The Review Score of 8.1 (8.126) out of 10 for Sandhurst is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Sandhurst is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.217 Points relating to the number of positive Reviews for Sandhurst is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 1 Positive Reviews ÷ 4.6 = 0.217

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 09 Jul 2025

Rooms on various levels available.

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Sandhurst

What types of Care is Sandhurst registered for?

Older Person Care, Dementia, Learning Disability / Autism & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sandhurst have?

There are 21 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Sandhurst?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sandhurst to the centre of Bideford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandhurst to verify any information. View our terms and conditions. Sandhurst has an Basic Service - more info.