Sandhurst, Bideford, Devon
Sandhurst, Bideford, Devon
Sandhurst, Bideford, Devon

Sandhurst is a twenty-three capacity care home in Bideford that employs carers who are skilled in looking after individuals who may have complex healthcare needs, such as Alzheimer's or a learning disability.

A versatile service looks to suit the needs of the local community with as many contributions as possible, including offering temporary respite packages and also a day care service.

The Home is fully WiFi enabled and both desktop and laptop computers are available for residents to keep in touch with loved ones, stay informed or just to play games. The computers have touch screens and large keyboards.

Owner: Jurvicka Ltd

Person in charge: Richard Phipps (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 23

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £485 – £600 (These prices are only a guideline, please contact Sandhurst to find out the exact price for your requirements.) (These prices are only a guideline, please contact Sandhurst to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Any reasonable hour, avoid meal times if possible.

Parking:

At rear of Home.

Latest Care Quality Commission* Report on Sandhurst: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 16 Nov 2017

Residential care for people over 65.We care for those suffering from the physical effects of old age and also those over 65 years with Mental disorder, Dementia or Learning disability.

Reviews

4.4 Sandhurst has a Review Score of 4.4 (4.417)

The Review Score of 4.4 (maximum of 10) for Sandhurst is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Sandhurst in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.417 for Sandhurst is calculated as follows: ( (40 Excellents x 5) + (22 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 72 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Sandhurst is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.6 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sandhurst?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sandhurst

  • Daughter of Resident/Service User
    3
  • Cousin of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

My mother has been at Sandhurst since the end of January 2015 and I consider her care first class. The staff are friendly and approachable and the manager is always available to answer any questions if necessary.

How likely would you be to recommend Sandhurst? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Putting your loved one's into care is a tough decision at best, mum has been at Sandhurst for nearly two years, and is generally very happy there. Staff are warm and considerate, her room is kept clean and she is well cared for. Any small issues brought up are dealt with in a pleasant manner. Mum's room is large and comfortable and we've been encouraged to make it like her home. She has a great rapport with the staff, and they are sincere and genuine. Sandhurst is our first experience of care home, and we have been surprised and very happy with our choice. The manager keeps staff on their toes, but also ensures a happy long serving team. Long may it last!

How likely would you be to recommend Sandhurst? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Sandhurst is a very friendly and welcoming place. My mother is very well looked after and always looks clean and tidy. The only drawback is there is not enough activities to keep her motivated as her dementia is not as bad as a lot of the residents but she does enjoy it when there is music for entertainment.

How likely would you be to recommend Sandhurst? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

My cousin is treated with compassionate care which is not always easy, as she is very forgetful and difficult at times. The food is very good and the staff are very professional, caring and always willing to help - it is a very friendly atmosphere there. Her bedroom is up in the attic with a low ceiling and she is a tall person, so not really satisfactory, although clean. Difficult access at the back to take her out in the car, lots of steps at the front.

How likely would you be to recommend Sandhurst? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother (100yrs old) has, in the last two months, had a serious crisis which changed her from an independent lady to someone in crisis. Owing to her age and the opinion of her family she became an urgent admission and taken into a residential home. After 10 days they decided they could not look after her and she was admitted to Sandhurst. They have been understanding and extremely caring. The building and d├ęcor is "homely" which suits my mother and, I suspect, most people of her generation. The words I would use to describe the home are homely, comfortable and very caring.

How likely would you be to recommend Sandhurst? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Excellent

Sandhurst is an excellent home to stay, I came here to put on weight and have a good rest, and management and staff have achieved this to an excellent standard. Everything about Sandhurst is based on a family affair. I would recommend Sandhurst to anyone who needs care. First class.

How likely would you be to recommend Sandhurst? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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