Lyme Bay View Residential Home

We have been able to personalise their room, to make it feel more like home and have been impressed with the extra curricular activities including singing, alpaca visit and artwork to name a few. But above all it is the personalised care and attention that each resident receives that makes this outstanding carehome be head and shoulders above the rest. They really do 'care' in the true sense of the word.

Having read all the 5-star reviews for Lyme Bay View Care Home I agree wholeheartedly about the family-friendly atmosphere and super-friendly staff. When looking for a place for my dad I visited a home where the staff just walked past without even an acknowledgement let alone a smile and I have never forgotten that negative attitude. Consequently, I never take for granted how totally different the staff are at Lyme Bay View - every single visit, without fail. My dad says he is amazed how the staff seem to know him so well as they always call out his name when saying hello whenever they see him.

The staff are tremendous - caring and hard-working and nothing is ever too much trouble.

The Home is clean and warm, bright and cheerful, both bustling and relaxing at the same time. I would not hesitate to recommend it as the ideal safe place for a loved one should their needs require it. You really need to look no further than Lyme Bay View Care Home in my opinion.

Very caring staff and always helpful. Any queries are always responded to promptly. The food is very well presented and help given with eating it when needed. This review is only lower than five stars because there appears to be a bit of a shortage of activities currently and not much for a resident who can rarely leave their room, though I understand new activities staff are being sought. There has been an occasional slowness in room cleaning at times in the past, again due to shortage of staff, but this has now been rectified. All in all, I am very glad to have the support of the home to look after my mother who has quite advanced Alzheimer's disease.

The important part for me is how Mum is looked after on her bad days! The care she receives on those more challenging days is brilliant, she is treated with respect, kindness, deflection and lots of patience. They notice if her feet are swollen or she's tired or upset.

Since then her needs have been well catered for and the love, care and respect continue at a high level, as does the banter!

Staff are very patient and kind, nothing is too much trouble. Yes, they could do with more staff, but couldn't every care home? My mother is safe, clean and well fed and her room is lovely. It's a very homely place and there is never anything other than a welcome when I visit. My biggest hatred of care homes is that they very often smell unpleasant, Lyme Bay View doesn't, it's fresh and clean. Well done everyone!

What more can I say? The whole experience for my family and my mother is just like home from home and totally changed my views about care home standards.

As for all rooms advertised with ensuite WC, perhaps that's what they mean by a commode. One bathroom upstairs out of order, open door to find it used as a storeroom, I can go on but I leave that to the relevant authorities to investigate my report. In my final thoughts, I would not recommend this home. It may be a cheaper option but on reflection can see why.

We visited around Christmas time and the staff were very helpful and happy. Residents were having fun singing carols with the children. My friend who has dementia was very happy and enjoyed joining in. There was mulled wine and mince pies to enjoy again with a warm smile. Every time we visit we are greeted as part of the family and made to feel welcome. The food looks lovely and my friend says it was very tasty, we spoke to the chef who said it was all home cooked food using local suppliers. Fresh fish and chips on a Friday with homemade beer batter.