Primley House, Totnes Road, Paignton TQ3 3SB
Owner: Primley Housing Association Ltd
Person in charge: Gail Collings (Manager)
Local Authority / Social Services: Torbay Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 39 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 18+.
Single Rooms: 29
Shared Rooms: 5
Rooms with ensuite WC: 34
Weekly Charges Guide: Personal Care Single £522 – £698 (These prices are only a guideline, please contact Primley House Care Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Primley House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Primley House Care Home has a Review Score of 8 (7.961)
The Review Score of 8 (maximum of 10) for Primley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Primley House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Primley House Care Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.128 Points relating to the number of positive Reviews for Primley House Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.8 Target = 0.128
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Jo K (Daughter of Resident) on Thursday 1 June 2017. Relates to May 2017.
Thank you so much to a wonderful team at Primley House. Your care, compassion, kindness and dedication to each and every resident is amazing. I cannot think of anywhere better for my Mum to have stayed for her respite. The food is brilliant, it is spotlessly clean and the room my Mum stayed in was lovely and welcoming. You have such a wonderful atmosphere both inside and outside and the attention to detail is spot on. Thank you, each and every one of you.
How likely would you be to recommend Primley House Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Primley House Care Home
There are currently no Care Home Idol entrants who have performed at Primley House Care Home