Bafford House

Newcourt Road, Charlton Kings, Cheltenham GL53 8DQ
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8.7 2 Reviews
  • Bafford House, Cheltenham
Bafford House was built in 1826. It is a villa constructed with a Bath stone ashlar front on a sandstone basement, featuring a 3 bay design with loninc and Tuscan columns.

With every facility, including a lift, fire safety equipment and nursing call system, carers fully comply with all the required standards.

The team at Bafford House understands that people come into care for a variety of reasons, and is able to offer support individually to their unique needs. Staff are always on hand to advise with regard to your specific needs.

Bafford House carers want their residents to enjoy peace of mind whilst feeling at home, and both management and staff will do their utmost to ensure they consistently achieve this goal.

In order to maintain current high standards whilst setting new boundaries for the future, the team encourages all visitors to offer any suggestions that might help achieve this.
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Care Provided by Bafford House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1800
  • Self-Funded Residential Dementia Care: £1800 – £1900
  • RESPITE Self-Funded Residential Care: £1800 – £1900
  • RESPITE Self-Funded Residential Dementia Care: £1900 – £2000

We provide Residential and Dementia care.

The price(s) shown are provided by the care home. Contact Bafford House for full pricing details and T&Cs.

Contact Bafford House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bafford House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • M Ramnial
  • Privately Owned

Person in Charge

  • Donna McAlary (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (2)

Visiting

  • The home have no restrictions on visiting they only ask to avoid lunch time as this can be unsettling for some of the residents.

Parking

  • The home has a car park at the front of the building for visitors to use.

Bafford House Reviews (2)

8.7

Bafford House has a Review Score of 8.7 (8.651) out of 10, based on 2 reviews in the last 2 years.
Over all time Bafford House has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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Reviewer Connection to Bafford House
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Total of 2, showing 1-2
Review from Jacqueline H (Daughter-in-law of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum in law was a resident at Bafford for 3 years before she passed away in March 2026. The care she received was wonderful. She was very fond of the carers and they honestly treated her like family. They always made us feel welcome and the 3 nights I stayed there before Mum passed I was made to
feel at home. Nothing was ever too much trouble and Mum was always beautifully clean. The team honestly made her last 3 years so happy. It was so comforting to know that she was safe and well looked after. The gardens are beautiful and Mum loved to sit out in the summer. Mums room was cosy and well taken care of. All of the staff make the effort to get to know the families by name and there's a real family atmosphere. We can honestly never thank them enough for everything they have done for Mum and I will continue to pop in even though Mum is no longer with us.
Reply from Donna Mcalary, Manager at Bafford HouseThank you, such kind words, it was a pleasure looking after your mother and she is sadly missed by us all.
The team at Bafford House give superb care and empathy with all of our Residents and families.
You will always be welcome to pop in and say hello.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter W (Husband of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife started a 4-week respite stay last week. From the time of my first visit, much to my delight, my wife appeared absolutely at home, happy, totally relaxed, with a good appetite and all reports regarding sleep and taking medication couldn't be better. My thanks to the owner, manager and all staff
for the care and attention, and especially for putting my mind at rest at a very difficult time.
Reply from Donna Mcalary, Manager at Bafford HouseThank you for your positive feedback and support. This is our first review for Bafford House and myself, Nicky and the great team of staff we have are very pleased.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.651)

Overview of Review Score

The Review Score of 8.7 (8.651) out of 10 for Bafford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bafford House is calculated as follows: ( (22 Excellents x 5) ) ÷ 22 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.651 Points relating to the number of positive Reviews for Bafford House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 2 Positive Reviews ÷ 3.8 = 0.526
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 16 Apr 2026

Residential and Residential Dementia.Funded and self funded.

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Awards / Recognitions (0)

Meet the Team (1)

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Donna McAlary

Job Title: Manager Joined: 2026

Hello everyone, I would like to introduce myself as the new manager of Bafford House. I have experience in managing care homes. I am very hands-on and have an open-door policy. Please feel free to contact me with any queries.

Frequently Asked Questions about Bafford House

What types of Care is Bafford House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bafford House have?

There are 15 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bafford House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bafford House to the centre of Cheltenham?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bafford House to verify any information. View our terms and conditions. Bafford House has an Enhanced Service - more info.