






Welcome to Guild House, a hugely popular residential home offering quality accommodation in a tranquil and secure setting. Guild House doesn't just provide a place to stay; it is a true home for each resident. The team's philosophy is that they work in the residents’ home – residents don’t live in their place of work.
Guild House features accommodation for 34 residents, spanning three floors. The top two floors, Bluebell Wing...
Care Provided by Guild House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees shown are for one of our standard rooms; some of our rooms have an additional premium charged.
The price(s) shown are provided by the care home. Contact Guild House Residential Home for full pricing details and T&Cs.
Contact Guild House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gloucester Charities Trust
- Voluntary / Not for Profit Owned
Person in charge
- Emma Gardner(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2002
- Number of floors: 3
Room Information
- Single Rooms (33)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (33)
- Couples/Companion Rooms with ensuite Wet Room (1)
Guild House Residential Home Reviews (14)
Guild House Residential Home has a Review Score of 9.5 (9.476) out of 10, based on 8 reviews in the last 2 years.
Over all time Guild House Residential Home has 14 reviews.
My father was able to express himself, and the care staff really knew him. I am so pleased he was given that opportunity, even though he was way past top from by the time he arrived here. It's not often that a business has a slogan up the front (along the lines of 'they don't live in your place of work, you work in their home') and actually lives up to it!
I would recommend this care home to everyone.
Thank you so much for taking the time to share your heartfelt feedback. We are truly honoured by your kind words and grateful for the trust you placed in us to care for your dad. Knowing that our team was able to support him with compassion, dignity, and understandingespecially in his final...
My mother was in Guild House for roughly 2 1/2 years towards the end, she passed away 1st Feb 2026 she was reliant on help for all tasks. Staff very attentive and coped with mums little foibles with patience and kindness. Although not mobile she was encouraged to attend the many events which she enjoyed taking part in. Encouraged through conversation to keep her mind active re: memories and family. She was always saying how happy she was there + being well looked after!! Thanks Guild House for your care.
Thank you for your kind words. It was a privilege to care for your mum, and we're glad she felt happy and well supported during her time with us. Your mum will be remembered fondly by all of us here.
The care my mother received was second to none and I cannot thank the manager and staff enough. Best of all were the daily activities that kept the residents occupied. No one is left vegetating in their rooms or dumped in a chair in a communal lounge unless that is their personal choice. Never in a million years did I expect to see my mother doing Tai Chi at the age of 90. Guild House be proud you are amazing!
Thank you again for taking the time to share your experience.
My brother was so well looked after at Guild House. We had had a really bad experience at another home during his respite care and Guild house was like a haven. We really can't fault it. The staff were so caring and did everything, under very difficult circumstances, to make my brother's last few months as comfortable as possible.
Thank you so much for sharing these kind words. All of us at Guild House are truly grateful that you entrusted us with your brothers care. We are deeply sorry for the difficult experience you had elsewhere, but we are glad to know that our team was able to provide comfort, dignity, and support...
Mum had been a resident at Guild House since 2018. She was extremely happy there and couldn't have been better cared for even if she was the Queen. As her dementia deteriorated every care was taken to cater for all of her needs and when she passed the staff also cared for us. An amazing group of people for which we will be forever grateful. Bless every one of them.
Thank you for your review. It was a privilege to look after your Mum through her Dementia journey.
My parents first came to Guild House Residential Home for respite, following hospital stays. That had been having home care visits, but we're falling and not managing. The staff at the home made them feel safe and secure. They decided to stay. They particularly enjoy all the activities and outside entertainers that come in. My dad loves the home made food. All the staff treat my parents with dignity and respect. It is a great weight off my mind knowing that they are so well looked after. Thank you.
All the staff, from the senior management team down to those charged with the most basic tasks, are superbly trained in dealing with those in their care and they do so with dignity and good humour.
On my daily visits, I have been most impressed over the past months that the staff always refer to the residents personally by their first names and are prepared to take time to, listen to, respond to and make eye contact with those in their care.
My wife seems at home at Guild House now, which is a comfort to me beyond measure. She is being looked after there far better than I could possibly hope to do so by myself at home, and I thoroughly recommend this care home to you.
I was very happy with the care that my mother received during her stay at Guild House. In particular, the last days of her life were dealt with kindness and sympathy and the support we received was exemplary.
Thank you very much for your feedback, this is greatly valued especially coming from relatives who have first-hand experience.
My husband was very well looked after by caring and dedicated staff. He spent two weeks on Grace Wing and was very content. The care he received was of a high standard and he responded well to being in a homely environment.
Thank you for your lovely feedback, it is much appreciated.
I find this home all that I would wish it to be. The food is excellent and the staff are helpful as one could wish for.
Thank you for your positive feedback, we are so pleased that you feel comfortable and settled at Guild House.
At the end of November 2023, my Father went to live in Guild House, his welcome was warm and friendly and he soon settled into a new routine, particularly enjoying the lovely meals. At the beginning of this year, he became unwell and needed more help, this was provided with care and kindness. his last few weeks were difficult for him and the family as he grew weaker, everything that could be done to make him more comfortable was done, this was a great comfort to the family.
Thank you for your positive feedback, it is much appreciated.
Guild House is a warm and friendly care home. My Brother is very happy there which makes me happy he is being looked after well.
Thank you for your positive feedback, it is much appreciated.
Guild House is an excellent care home. You would be very demanding to find anywhere better. The staff are well trained and caring. No problem is too difficult to resolve, this is a particular requirement when caring for dementia residents.
Thank you very much for your positive comments, we are always grateful to relatives providing us with feedback.
My mum is a resident and really enjoys all the activities. She is always doing something, from crafts to playing group games. The home is very good at getting everyone in the family involved too; they really include us as a family.
Thank you very much for your lovely comments and feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 28 July 20261 Bed Vacancy Available – Grace Wing, Guild House ??Are you looking for compassionate, specialist care for a loved one living with dementia?Guild House currently has bed vacancies on Grace Wing, our dedicated dementia care unit. Grace Wing offers a warm, welcoming environment where residents are supported by experienced staff who understand the unique needs of those living with memory loss.With thoughtfully designed spaces, engaging activities, and 24-hour care tailored to each individual, we provide a place where residents feel safe, valued, and at home.
News (1) & Events (0)
- 18 Sep 2024
We’re Thrilled to Support The Linc Charity! We at Gloucester Charities Trust are delighted to have donated £20,000 to Linc – Blood Cancer Charity to help refurbish the waiting room...
There are no upcoming events for Guild House Residential Home.
Awards / Recognitions (4)
- 01 Feb 2019Recipient: Gloucester Charities Trust
- 01 Feb 2019Recipient: Guild House Residential Home
- 01 Feb 2019Recipient: Gloucester Charities Trust
Accreditations
There are no accreditations posted yet for Guild House Residential Home.
Meet the Team (3)

Hi, my name’s Emma and I have been working for the Trust at Guild House for 18 years. I started as a Care Assistant, all those years ago and rose through the ranks until I was given the opportunity to become a Registered Manager last year (2022). When I am not at work, I like spending time with my family and friends. I also enjoy going to Devon on my holidays where I can be found on a boat either fishing or having the odd drink or two.

I am the deputy manager at Guild House. I have worked for the trust for around 18 years, although I did have a gap when I went to university and trained as a nurse. I started as a care assistant working weekends and then went up to a Shift Leader, then Dementia Lead and then Head of Care. I do love working with the elderly and we have a great team of people here who all want to ensure the residents have the best possible care. When I am not at work, I enjoy spending time with my family and going on walks with my dog.

I have been working with Gloucester Charities Trust for just over 6 years, at the Head Office and then here at Guild House Residential Home. I’m the Home Administrator and love working here at Guild House as my role is so varied, with no one day being the same as the next. I have the privilege of working with our lovely Residents, meeting their families and being of general assistance to staff and those enquiring about Residential Care for their loved ones.
In my spare time, I love to spend time with my family and get out exploring our glorious countryside. This usually involves either me Horse Riding or Walking out in the beautiful Forest of Dean/Gloucestershire and further away up steep hills or mountains too! I also find time to support my local Community Hall by being involved in arranging Community events.
Frequently Asked Questions about Guild House Residential Home
What types of Care is Guild House Residential Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Guild House Residential Home have?
There are 33 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Guild House Residential Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Guild House Residential Home to the centre of Gloucester?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Guild House Residential Home to verify any information. View our terms and conditions. Guild House Residential Home has an Enhanced Service -more info.