Wisma Mulia

Bridge Road, Frampton-on-Severn, Gloucester GL2 7HE
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9.8 11 Reviews
  • Wisma Mulia, Gloucester
Wisma Mulia is a not-for-profit home situated in Frampton-on-Severn, just minutes from the M5 motorway.

Set in the heart of this beautiful Cotswold Village, just a short walk from the nearby canal, river, village green, shop, post office and pub.

The wide range of accommodation offered by Wisma Mulia allows the home to welcome people who require round the clock support as well as those enjoying a more of an independent lifestyle.

Wisma Mulia's tailored care and support mean that whatever the needs of the individual, they can be met.

The residents enjoy the use of the communal dining room, garden room, meeting hall, sitting room, home cinema and hair dressing salon.

Meals are freshly cooked on the premises and Wisma uses mostly locally sourced ingredients.

Wisma provide a wide range of activities, including exercise classes, painting classes, film screenings, gardening club, knitting group, cooking clubs and many more, all of which are extremely popular. In the Summer months residents go on canal boat rides, visit local places of interest, the gardening club etc.
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Care Provided by Wisma Mulia

Primary Care Categories

  • Older Person Care
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 17 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Wisma Mulia to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wisma Mulia to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Fountain Housing Association Ltd
  • Voluntary / Not for Profit Owned

Person in Charge

  • Janette Chandler (Deputy Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1970
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • No restrictions on visiting.

Parking

  • Parking on site.

Wisma Mulia Reviews (11)

9.8

Wisma Mulia has a Review Score of 9.8 (9.752) out of 10, based on 11 reviews in the last 2 years.
Over all time Wisma Mulia has 11 reviews.

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Review from M A (Son of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living close to Wisma Mulia, I'm a frequent visitor, where I always receive a warm reception. A very sincere and caring approach from all staff, no matter their role, but always with absolute professionalism. Social staff always strive to offer a mixed activities programme and have accommodated my mother's
own predilections to gardening and cooking, amongst others. Housekeeping and facilities staff maintain the accommodation to high standards. Catering and office staff do not hide themselves away. On the contrary, they always mingle with residents in a genuine and caring manner. Residents' rooms are of a good size, many with either a large jettied bay window or a patio on ground floor accommodation. Common areas include a comfortable sitting room, a hall for larger events, and the pleasant garden room, which sees daily use where visitors and residents can meet and enjoy activities, hot drinks and if you're lucky, some of the Chef's tasty bites. In the warmer months, the gardens are a real asset with tables and chairs plentiful around the grounds. We all wish to live in our own homes, but when that's no longer a viable option, then you'd be hard-pressed to find a better alternative than here.
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Review from S C (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wisma Mulia is a wonderful place. It feels and operates as a home, not just a care home. Thoughtful, warm and caring staff sustain the atmosphere at Wisma with a relaxed and positive outlook. The food is of a very high standard and the grounds are well maintained and can be enjoyed at all times of the
year. I have a peace of mind knowing my fathers care is in such good hands. Thank you team Wisma!
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your positive feedback about Wisma Mulia. Thank you again.
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Review from Karen C (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Wisma Mulia for over 18 months. She is very well cared for, the staff and management are all very approachable and the home had a lovely bright atmosphere.
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your kind feedback. We appreciate your time to gave us this feedback.
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Review from Candia M (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wisma Mulia is an exceptional care home where everyone is well cared for and made to feel valued. Before becoming a resident Mum would often visit friends there and join them for events such as movie nights and concerts. I can't praise the carers and other staff highly enough and they do their (often
difficult) work in good humour. Mum is in good hands.
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your kind comments and positive review about Wisma Mulia.
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Review from P W (Niece of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All through Dec. the residents had different experienced, a play performed by actors touring across the country, school children singing carols. The staff are always cheerful and helpful. They really made Christmas special, inviting family for breakfast on Christmas Eve and generally going the extra
mile. I know my aunt thoroughly enjoyed the whole Christmas experience.
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your kind words and positive feedback.
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Review from Mary J (Friend of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am only a visitor but I consider this home to be five star. I always have a very warm welcome and am kept up to date regarding my friend. The dining room is beautiful and lovely to see, fresh linen and such lovely menus.
Reply from Hasib Rahman, Home Manager at Wisma MuliaHi Mary
Thank you for your five star rating and positive review. When we get outstanding or good feedback, we feel we are on right way to working and our hardwork recognised, but negative feedback also give us the opportunity to develop our team to support individual in person center way.
We appriciate your positive feedback.
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Review from Simon M (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have known Wisma Mulia for over 40 years, and my mother lived here for the last 20 years of her life. I have been continually impressed and thankful for the love, care and attention given by the Trustees and staff to their residents over the year. Regarding activities and safety/security, I have no
direct experience with those aspects.
Reply from Hasib Rahman, Home Manager at Wisma MuliaWe are really appreciate your feedback about Wisma Mulia and it's staff members hard work. We believe supporting individual with dignity and respect, maintaining independent as much as possible and involving then meaningful activities what they likes.
Thank you again.
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Review from V W (Friend of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have visited through the years since our friend moved in. We are always met by friendly faces and there is often some activity happening. All the team are so welcoming and the atmosphere is lovely. Our friend has settled in and is very happy. Its a comfort to know she is in a caring environment.
Very homely. Thank you for your care and attention to details to make residents feel safe and happy.
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your positive review which we really appreciate.
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Review from C H (Niece of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're very pleased with all aspects of care given to my aunty. She is happy and content with no complaints.
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your kind and positive feedback about Wisma Mulia.
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Review from Elliot C (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has now been at Wisma Mulia for just over a year and we've been really happy with the way he's been cared for. The staff are lovely and very patient. The place itself is also great and encourages interaction between the guests and staff. Lastly, the food is fantastic.
Reply from Hasib Rahman, Home Manager at Wisma MuliaHi Elliot
Thank you for your kind words and gave us factual feed back. We apopriciate you positive feedback. When we see good feedback from families, this give us vibes that our hardwork in correct path.
Thank you again.
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Review from G H (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been really enjoying his stay at Wisma Mulia since the moment he moved in. There is a cozy shared space where residents congregate to enjoy each other's company. Additionally, activities and games are organised on a regular basis, as well as outings in the surrounding areas.
The food is
absolutely exceptional every single day. Residents get an abundant breakfast every morning. Lunch is the highlight of their dining experience, as it's a scrumptious 3 course meal (starter, main course and pudding). Residents always get a choice of two different menus. The head chef is truly an angel. I've seen him being very attentive to their needs, making sure the food is soft enough and easily chewable, whilst always relating to them in a warm and caring way. Needless to say we very much enjoy taking part to the meals every time we visit. Most importantly, my dad went through some health challenges recently and here is where the Wisma Mulia staff really excelled in their care. Thank you!!!
Reply from Hasib Rahman, Home Manager at Wisma MuliaThank you for your review and your kind words. We are very much appriciate your kind words towards our Wisma Mulia. you words really touch me and all our staff members. We all working hard to provide excellence support to each individual including your dad. We always trying to ensure our service users are feel safe, comfortable, happy and independent. We also ensure to maintain their dignity and respect support person centered way.
Your review will helping us to go extra miles to supporting individual.
Thank you again.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Wisma Mulia is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.977 for Wisma Mulia is calculated as follows: ( (125 Excellents x 5) + (3 Goods x 4) ) ÷ 128 Ratings = 4.977
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Wisma Mulia is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Wisma Mulia

What types of Care is Wisma Mulia registered for?

Older Person Care & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wisma Mulia have?

There are 15 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wisma Mulia?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wisma Mulia to the centre of Gloucester?

8.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wisma Mulia to verify any information. View our terms and conditions. Wisma Mulia has an Enhanced Service - more info.