Dauntsey House

Due to our move to Wiltshire we needed to find a care home for mum and a room at Dauntsey House became available. As a family we all visited and checked it out and were instantly impressed with how it is run and laid out and that it is not clinical in any way and more like a real home for the residents. Residents are encouraged to bring items from home so we were able to set mum's room up with personal belongings to ensure she felt at home. I was concerned mum wouldn't integrate herself with activities and other residents but she does get involved when she wants to and the choice is always hers. Mum enjoys the food and says there are two options for lunch and a lighter evening option like sandwiches. The staff are incredible and nothing seems to be too much trouble and they are brilliant with mum, who is severely disabled and cannot walk or manage a lot of daily tasks. The building, despite being old, is always warm and mum has told us that we couldn't have found her a better place.

Thank you the manager and team for your support, care, professionalism and personalised empathy for Mum.

Dauntsey House has a caring, friendly and professional team who work so hard to look after the needs of all the residents. The organised events and activities are excellent, they always try to include everyone and regularly arrange visits from outside entertainers and organisations. The food is very good, with an excellent choice option. Everyone involved plays a major part in making the home so special.

The staff appear well managed and motivated and generate a positive atmosphere at Dauntsey House.

We are very pleased with the care and attention our mother receives. The carers and all other staff are friendly and attentive, both to her and to visitors. The entertainment and activities are excellent and attention is given to ensuring there is something for everyone to be involved with. The staff are professional, but always ready to talk and laugh with the residents, making for a good atmosphere. The cleanliness is good and, although the building is old, any issues are dealt with quickly.

From the first time I visited Dauntsey care home, I was met with a warm and welcoming atmosphere, a friendly and well-managed establishment. The place is clean and bright. I saw many very competent staff dealing well with individual residents' needs. I saw activities for the residents to join in with, or not if they didn't want to, and there is lots of information to hand both for residents and visitors. The care home manager is outstanding in her running of the home.

Although the home has a number of residents, I strongly feel that the level of care is personally tailored to each resident and everyone there is treated as an individual, the quality of care is outstanding! The grounds are stunning and well kept and for me, a big thing that I like about Dauntsey is that it isn't a clinical home, it has a special homely feel. All of the staff there are wonderful and clearly love their jobs and I feel that is very important, The over all vibe of Dauntsey is calm and serene.

Top marks for all.

During the last three years of my mother's life she was extremely happy at Dauntsey House. The staff al became like family to her and she could not praise them highly enough. Sadly she passed away in October last year, but the loving care that she, and my sister and I received could not be faulted. She died peacefully in her own "home" surrounded by such tender, loving care that I shall always be grateful to all the staff for their devotion.

My mother was being neglected in a private care home where she had been staying in, so we moved her to Dauntsey where the carers care. Her personal hygiene was second to none her hair, nails, feet and teeth were always clean. Her room was fresh, her clothes were changed regularly she wasn't left in dirty underwear or outerwear. She was showered and bathed regularly and encouraged to join in quizzes and sing-alongs. The carers were friendly and attentive. They chatted and laughed with her. When she became bedridden they made sure she was turned regularly and creams rubbed into her so no sores.

My old mum was at another care home, but the level of cleanliness and care was not good, I therefore transferred her to Dauntsey House in West Lavington. The level of care she received at Dauntsey House, was excellent, all the staff treated her as if she was their mum! they were caring, clean and highly efficient to mums personal needs, bathing and cleanliness in person and dress dramatically improved. I have nothing but praise for all the kindness shown by all the staff.

Professional staff, good activities, food was always great. Always treated with kindness and dignity. Better value than similar care homes in the area that didn't have the same level of activities or that showed genuine care for their residents like this home does.

Mum was given excellent care during her time at Dauntsey house. I couldn't have wished for better.

Dauntsey House is care home with warm caring staff who care for each resident individually, treating them with warmth, respect and dignity and with a sense of fun. Our mum always looked happy and cared for and she enjoyed the food provided. Dauntsey is as close to a persons own home you could wish for. If you want a happy, relaxed home then I would recommend it. The staff and residents always looked happy and we were always welcomed. The 'good' marks should be 'very good', we never had any worries or concerns and staff would let us know what was needed, which also makes them good at communicating. They are supported very well by the GP and community nurses. The team is hard working, dedicated and kind.

Staff were caring, compassionate and welcoming. I felt reassured my father being there. I would use this service again without a doubt. Wonderful management and staff.

My brother is very pleased how well its worked out living at Dauntsey House. The staff are wonderful loving caring people. There is nothing more to say we are very very lucky. Lets have more places like this.

My mum has been at Dauntsey House for nearly 3 years. The staff are excellent, very caring, supportive and nothing is too much trouble. There is a lot of flexibility around things like meal times, menu choice and activities. The environment is very friendly and relaxed. The home is old with some lovely features like big windows but is always kept warm, it has the feel of a country home hotel. We are very happy that mum has been able to stay here.

I think my brother is well looked after and we are very pleased that we chose this home. My brother is very happy here.