Bournville Grange

My mother has been living here for nearly a year. I'm very happy with how the care staff look after her. Plus that the management have her best interest and are very helpful and informative.

My mother came to the home last August. Prior to that, she had been in a rehab hospital as she had suffered a stroke. Her progress since coming to the home has been amazing. The staff have been so supportive. Her speech has improved and her mobility is way better than whilst she was in rehab. Truly wonderful staff!

As a family, we are delighted with the progress our mother has made over the past twelve months. The staff have been most caring and kind. Bournville Grange provides a homely atmosphere, fun and special to both residents and their families.

Our mum has been there for some years. The staff are brilliant and care for the residents so well. They always go the extra mile to make sure the residents are cared for and fun and they are very caring. I highly recommend this care home.

The staff have gone over and beyond to assist us in helping mum move into the home in a very difficult time for us all. Mum has received great care and is treated like a family member. She is shown respect and kindness and she is very well looked after. The atmosphere in the home is very relaxed and every time I visit I am impressed with the welcome I receive. Mums room is comfortable and spotless. We know mum is in good hands there.

Thank you.

It is also secure, with entering and leaving through locked doors opened by one of the staff.

On the whole, I and my brothers have been very happy with all aspects of the care given to our brother and have always found all staff friendly and helpful. Today's photo event was brilliant and must have taken a lot of time in planning, so well done all of you.

The Grange itself is a very clean place with a relaxing atmosphere. There are lots of lovely places to sit, wide windows, huge and stunning garden, friendly pets. We've heard that the food is fantastic! I'm very impressed with The Grange.

In the 4 years I have visited I have seen consistent care and interest in my friend. The staff are extremely helpful and caring. Today I got the impression that great energy is being put into, not only care but social activity for the residents.

My mum has been at Bournville Grange for 3 years. Over that time there have been great improvements. There are more activities for residents, the staff are happier and more settled. There is more interaction between residents and staff. Any concerns are taken seriously and I feel able to trust the staff as it's clear they have my mum's best interests at heart. I would assure anyone thinking about a family member coming to The Grange that staff will take good care of them.

When the family realised mother had to go into care we were concerned about how she would react, leaving her home and living in a care home. After a very short time, we realised that having mother living at Bournville Grange was the best thing that could have happened. The whole family agreed that this was because of the professional and excellent care provided by the management and care staff.

Bournville Grange provides a homely friendly atmosphere that residents can experience. The staff are very welcoming and obliging, always eager to please. My father has benefitted from being a resident and his varying needs are catered for and care and medication is adjusted to meet my father's needs. The staff responded well when additional medical support was required due to my dad's failing health and a trip to hospital was organised quickly.

I am very happy at Bournville Grange. The staff are very helpful and considerate.

I am very impressed with the care and attention of the staff. Nothing is too much trouble for them even though it can be difficult at times. The staff take it in their stride.

As her son, I now look forward to my mum having quality of life.

My mother has been living in Bournville Grange for 12 months. The genuine care and love she has been shown and given has been exemplary. I cannot praise the staff at Bournville Grange highly enough. The managers and staff are wonderful, always welcoming, always approachable, always smiling. The home provides care to the highest professional standards. It is spotlessly clean, the food is good and there is a terrace in a lovely garden.There are lots of extra little touches, for example, all the ladies were given beautiful orchids to wear on Mothering Sunday, entertainment and celebration at different festivals throughout the year. I recommend Bournville Grange most highly.

This residential home is peaceful! Residents are happy and talkative. They are well looked after and staff show genuine interest in every resident. There are no "CRISIS" situations - I'm just comparing Bournville Grange to a care home dad was in last year where residents were shouted at. Staff at Bournville Grange are kind and understanding. The manager and staff should be congratulated for their sterling work.