110 Harborne Park Road, Harborne, Birmingham B17 0BS
Owner: R K S Care Ltd
Person in charge: Rebecca Keymer-Smith (Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users
Registered Care Categories*: Old Age
Single Rooms: 11
Shared Rooms: 5
Rooms with ensuite WC: 15
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Field House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Field House has a Review Score of 7.7 (7.738)
The Review Score of 7.7 (maximum of 10) for The Field House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Field House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for The Field House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.238 Points relating to the number of positive Reviews for The Field House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.2 Target = 0.238
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Robert M (Nephew of Resident) on Thursday 30 March 2017. Relates to January 2017.
My step-aunt spent a year at The Field House in 2016. When she came from the hospital, she was frail but gained strength as a result of a kind and professional treatment received there. She regained her appetite and enjoying meals again. She told us that she was happy in F H. Her individuality was respected and indeed welcomed. She seemed content in the elegant surroundings and engaged when visitors gave talks on topics of interest to her such as flower arranging and sewing. She joined in keep-fit.
Regrettably, she passed away early this year. F H accommodated her well in the last few weeks, liaising with the hospital to obtain additional equipment required. The staff were very attentive and made every effort to make her comfortable, attending to her needs on a regular basis, day and night.
F. H. has a strong caring ethos inspired by Christian faith. This is clear in the way that residents and their relatives are treated.
We feel that Field House provided a real home for my step-aunt in her last days.
How likely would you be to recommend The Field House? Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at The Field House