Tudor House

159 Monyhull Hall Road, Kings Norton, Birmingham B30 3QN

Tudor House provides both long and short term residential care to people in a relaxed and homely environment. Staff ensure the privacy and dignity of each resident is respected, and act with sensitivity towards their needs and wishes.

The home creates a care plan for each resident with the input of relatives, doctors and the resident themselves.

The majority of bedrooms have en-suite facilities and two bathrooms have been converted to have a walk in shower to provide easy access for residents with mobility problems.

The home has easy bus access to Birmingham City Centre and is a short walk from local shops.

Group: Magna Care Group Ltd

Person in charge: Michelle Essex (Care Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 19

Shared Rooms: 2

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £470 – £530 , Personal Care Shared (per person) £400 – £450 (These prices are only a guideline, please contact Tudor House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Tudor House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.1 (maximum of 10) for Tudor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Tudor House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Tudor House is calculated as follows: ( (30 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 48 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.62 Points relating to the number of positive Reviews for Tudor House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 4 Reviews ÷ 4.6 Target = 0.870

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Tudor House has a Review Score of 9.1 (9.120) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tudor House?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tudor House

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2

The staff and manager give a very high standard of care, nothing is too much trouble, very caring and friendly. My mom has been here just over a year and is happy and settled. Mom always looks smart and clean, her room is spotless and very comfortable. Any concerns are dealt with in a professional manner.

How likely would you be to recommend Tudor House? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Since my mother has been at Tudor House, I feel that she has settled in well and that her condition has stabilised. On the whole, I feel the home is caring and friendly. I am pleased with the attention that is given to mam. My main concern is security. When I first visited we signed in. This has almost disappeared, the expectation is that the visitor chooses to sign in! This is, in my opinion, needs sorting.

How likely would you be to recommend Tudor House? Likely

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Average Rating:   3.5 out of 5

A very positive visit. The staff are all very caring and kind. Mother is very well looked after and is much brighter and happier in herself.

How likely would you be to recommend Tudor House? Extremely Likely

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Average Rating:   4.9 out of 5

Michelle Essex, Care Home Manager at Tudor House responded to this review on 02 Mar 2018:

Thank you for taking the time to complete this review. We are pleased that you feel your mother is getting the care she rightly deserves.

I thought that moving my mother into a care home after 25 years living on her own would be traumatic but it went amazingly well. She moved into Tudor House within a couple of days of finding it and she was immediately happy there. Ask her today and she will say weren't we lucky to find it. She has a lovely airy en-suite room that is just the right size for her. She is also highly complimentary about the friendly staff and the food and the fact that she is able to wander about wherever she likes. The house has an old-fashioned look to it, with wood panels and stone doorway etc, so it avoids seeming modern and clinical like a hospital. There is also no "odour" as you walk in that you do find in some places! A lovely caring environment.

How likely would you be to recommend Tudor House? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.7 out of 5

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