The manager and all staff show that they genuinely care about the residentsM B(Daughter of Resident/Service User)
I would not hesitate to recommend the facility.S C(Daughter of Resident/Service User)
The staff are always attentive and thoughtful and very helpfulJayne B(Daughter of Resident/Service User)
The manager and all staff show that they genuinely care about the residentsM B(Daughter of Resident/Service User)
I would not hesitate to recommend the facility.S C(Daughter of Resident/Service User)
The staff are always attentive and thoughtful and very helpfulJayne B(Daughter of Resident/Service User)
Castlewellan House is in Kingswinford, West Midlands and offers residential care to older people.
Staff are experienced and compassionate and offer personalised care. Residents are encouraged to maintain their independence and staff ensure they interact with fellow residents and pursue their favourite hobbies.
Residents are encouraged to bring items of furniture to personalise their rooms.
The care home is small and intimate and offers residents a family, homely environment where they can live a fulfilling life.
Contact Castlewellan House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Castlewellan House for full pricing details and T&Cs.
Castlewellan House has a Review Score of 9.1 (9.088) out of 10, based on 7 reviews in the last 2 years.
Over all time Castlewellan House has 9 reviews.
My dad moved into Castlewellan a year ago and was immediately made to feel at home and cared for. The manager and all staff show that they genuinely care about the residents. The food is traditional British fare and personal preferences taken account of. Rooms are small and include ensuite...
My dad moved into Castlewellan a year ago and was immediately made to feel at home and cared for. The manager and all staff show that they genuinely care about the residents. The food is traditional British fare and personal preferences taken account of. Rooms are small and include ensuite toilet/basin. The single shower (one for 18 residents) has not been the problem we anticipated as times are scheduled and residents accompanied. The lounge, dining room and garden are all very pleasant. We have been entirely satisfied with our choice of this care home.
My father is a resident at Castlewellan House. He has been there for the last 18 months and has settled in very well. The staff are always attentive and thoughtful and very helpful. The residents all seem to get on very well. It is always very clean and tidy. My father always says the meals are...
My father is a resident at Castlewellan House. He has been there for the last 18 months and has settled in very well. The staff are always attentive and thoughtful and very helpful. The residents all seem to get on very well. It is always very clean and tidy. My father always says the meals are very nice. We are very satisfied with the home, care and staff.
My dad was a resident of Castlewellan for about 16 months. During that time he was happy and content there. Staff were pleasant, kind and caring and eager to accommodate us wherever possible to make dads stay with them a happy time. Staff were very approachable and nothing ever seemed too much for...
My dad was a resident of Castlewellan for about 16 months. During that time he was happy and content there. Staff were pleasant, kind and caring and eager to accommodate us wherever possible to make dads stay with them a happy time. Staff were very approachable and nothing ever seemed too much for them. The manager always made herself readily available to discuss any potential concerns (this was very important to us). I would have no hesitation in recommending the manager and her team to anyone looking for care facilities.
I find every time I visit the staff are very helpful and friendly, giving me confidence in the care my mother receives.
I find every time I visit the staff are very helpful and friendly, giving me confidence in the care my mother receives.
The staff are wonderful - always friendly and more than happy to help with anything. Importantly, mom is really content and happy, which means a lot to me and my sister. All in all 10/10 all round.
The staff are wonderful - always friendly and more than happy to help with anything. Importantly, mom is really content and happy, which means a lot to me and my sister. All in all 10/10 all round.
Recently mum has suffered problems with her catheter leaking, this has been distressing her. The staff have been caring and attentive. Mum has also had problems with low blood pressure, and again staff were very caring. Overall I am satisfied with her care.
Recently mum has suffered problems with her catheter leaking, this has been distressing her. The staff have been caring and attentive. Mum has also had problems with low blood pressure, and again staff were very caring. Overall I am satisfied with her care.
After reviewing endless care homes in the local area, I felt Castlewellan House would best suit mom's needs. With just 18 residents, it has the intimate, homely feeling I know mom prefers, which allows the excellent staff to provide a more personal level of care. Any issues mom has had has been...
After reviewing endless care homes in the local area, I felt Castlewellan House would best suit mom's needs. With just 18 residents, it has the intimate, homely feeling I know mom prefers, which allows the excellent staff to provide a more personal level of care. Any issues mom has had has been dealt with immediately, on occasion calling for paramedics, making mom's welfare a priority, and keeping us informed at all times. Although mom has a hearing problem, the staff have shown a lot of patience and always treated mom with respect and dignity.
Mom is well looked after at the home, with any issues promptly...
All staff are very friendly and helpful.
My mother and my aunt have been in this home for 3 years. They have had a good standard of care and respect during their time here. When they first arrived it was during COVID times so the circumstances were difficult as regards visiting. The contrast now is overwhelming. There is a real open door...
My mother and my aunt have been in this home for 3 years. They have had a good standard of care and respect during their time here. When they first arrived it was during COVID times so the circumstances were difficult as regards visiting. The contrast now is overwhelming. There is a real open door policy and I feel welcomed to visit at any time. The manager and staff are all caring and open to discussing any concerns I have. I would not hesitate to recommend the facility.
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I have worked in the Care sector for 15 years to date starting with caring for and supporting individuals in their own homes with activities of daily...
I have worked in the Care sector for 15 years to date starting with caring for and supporting individuals in their own homes with activities of daily living after several years working in the community I was promoted to Care Coordinator but found having an office-based role I missed having the connection with individuals who needed care and support. I moved into support work within care settings which specialised in Dementia Care as a Lead Care Practitioner moving up to Assistant Care Manager, I also have experience working in Care training and the development of Care staff spending several years working as an Assessor in Health and Social Care supporting learners to gain qualifications in Adult Care. My passion is person-centred care and providing an environment that promotes quality of life until the end of life ensuring all our staff at Castlewellan House support our residents with dignity and respect enabling them to maintain their independence. Castlewellan House is a warm and homely environment that welcomes all providing a positive atmosphere for our residents their loved ones and visitors.
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 16 Single Rooms and 1 Couples/Companion Room.
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castlewellan House to verify any information. View our terms and conditions. Castlewellan House has an Enhanced Service -what an Enhanced Service includes.