Havencrest Residential Care Home is entering an exciting new chapter following a recent change of ownership and the appointment of a new Registered Manager. The home aims to provide a warm, welcoming and homely environment where residents are treated as individuals and supported to enjoy the best possible quality of life.
With a home-from-home approach at the heart of its philosophy, Havencrest aims to create an atmosphere where residents feel comfortable,...
Havencrest Residential Care Home is entering an exciting new chapter following a recent change of ownership and the appointment of a new Registered Manager. The home aims to provide a warm, welcoming and homely environment where residents are treated as individuals and supported to enjoy the best possible quality of life.
With a home-from-home approach at the heart of its philosophy, Havencrest aims to create an atmosphere where residents feel comfortable, valued, and respected. The team recognises the importance of dignity, independence, and personal choice, while understanding that moving into a care home is a significant step for both residents and their loved ones.
The home provides personalised support in a friendly, reassuring setting, encouraging residents to maintain their interests, enjoy companionship, and feel part of the home's community. Building positive relationships with residents and their families is key to creating a sense of belonging and helping individuals settle into their new surroundings.
Under new leadership, Havencrest is focused on building a positive culture where residents' wellbeing, individual needs, and everyday experiences remain central to the care provided. The home welcomes enquiries from individuals and families exploring residential care and seeking a comfortable, supportive place to call home.
Contact Havencrest Residential Care Home to confirm what's included and get a personalised quote:
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Havencrest Residential Care Home has a Review Score of 8.0 (7.953) out of 10, based on 5 reviews in the last 2 years.
Over all time Havencrest Residential Care Home has 5 reviews.
We chose Havencrest Residential Care Home (formerly Gorway House Residential Care Home) as it is so close to our house and easy to visit. We like the homely feel with relatively few residents who are known well by the staff. The open door visiting policy has been very important to us and the staff...
We chose Havencrest Residential Care Home (formerly Gorway House Residential Care Home) as it is so close to our house and easy to visit. We like the homely feel with relatively few residents who are known well by the staff. The open door visiting policy has been very important to us and the staff are always happy to chat and update us on my mother. We enjoyed the enclosed, well cared for garden in the summer months. When issues arise the staff are quick to respond and the new manager has implemented some good new ideas.
Thank you so much for taking the time to share your lovely feedback. We are delighted that you feel so welcome at Havencrest and that our homely atmosphere, dedicated team and close relationships with residents and families have made such a positive impression.
We understand how important it is...
Thank you so much for taking the time to share your lovely feedback. We are delighted that you feel so welcome at Havencrest and that our homely atmosphere, dedicated team and close relationships with residents and families have made such a positive impression.
We understand how important it is for families to feel involved and reassured, and we're pleased that our open-door visiting policy and communication help you feel connected to your mother's care and wellbeing.
It's lovely to hear that you have enjoyed our garden and that you have noticed the positive changes introduced by our new manager. Your kind words mean a great deal to the whole team, who work hard to ensure every resident feels safe, happy and truly at home.
Thank you for your continued trust and support. It is a privilege to care for your mother.
My Mum was been at Gorway for more than 5 years. It is reassuring to know that she is at a home which will take good care of her. The carers are always welcoming and personable. The food is to be recommended apparently. Communication hasn't always been as good as it should be but that has improved...
My Mum was been at Gorway for more than 5 years. It is reassuring to know that she is at a home which will take good care of her. The carers are always welcoming and personable. The food is to be recommended apparently. Communication hasn't always been as good as it should be but that has improved dramatically with the appointment of Lynda (office manager/administrator.) I understand that activities for the residents are also planned - another very positive improvement!
It is wonderful to hear that your Mum has been happy at Gorway House for over five years. We are delighted that you feel reassured knowing she is being well cared for, as the happiness, comfort and wellbeing of our residents will...
Thank you so much for taking the time to share your lovely review.Thank you again for your kind words and, most importantly, for trusting us to care for your Mum.
My sister has been in the care home for nearly two years, the home has a lovely feeling of being my home, the staff and manageress are quite exceptional, nothing is too much trouble, I would thoroughly recommend this care home, my Sister is most content and has no intention of going anywhere else.
My sister has been in the care home for nearly two years, the home has a lovely feeling of being my home, the staff and manageress are quite exceptional, nothing is too much trouble, I would thoroughly recommend this care home, my Sister is most content and has no intention of going anywhere else.
Thank you so much for your lovely review and for taking the time to share your experience of Havencrest Residential Home. It means a great deal to us to know that your sister feels happy, settled and truly at home with us.
Our team works hard to create a warm, caring and welcoming environment...
Thank you so much for your lovely review and for taking the time to share your experience of Havencrest Residential Home. It means a great deal to us to know that your sister feels happy, settled and truly at home with us.
Our team works hard to create a warm, caring and welcoming environment where every resident feels valued, comfortable and supported. Your kind words about our staff and management are greatly appreciated and will certainly be shared with the whole team.
It was also lovely to see you and your wife at our Friday afternoon tea. We really enjoyed having you both join us!
It is a real privilege to care for your sister, and we are delighted that she is so content with us. Thank you for your trust, your recommendation and for being part of the Havencrest family.
The years of respite stays were enough to show us that...
The same is equally true of the staff, who have always shown warmth and understanding to his elderly mother.
Thank you so much for taking the time to share your thoughtful and heartfelt review. We truly appreciate your kind words and are very grateful for the trust you and your partner's family have placed in us over the years.It's always rewarding to hear that the care and support we strive to provide...
Thank you so much for taking the time to share your thoughtful and heartfelt review. We truly appreciate your kind words and are very grateful for the trust you and your partner's family have placed in us over the years.It's always rewarding to hear that the care and support we strive to provide has had such a positive impact. We understand how important it is to feel confident in the care of a loved one, and it's reassuring to know that our staff - both management and carers - have helped create a safe, respectful, and compassionate environment for your partner's mother.Your recognition of our team's friendliness, professionalism, and attentiveness means a great deal to all of us. We are especially pleased that the transition from respite care to permanent residency was a smooth and reassuring one for your family.With warm regards,The Management TeamGorway House Care Home
This sister has made unprofessional...
This sister has made unprofessional comments to my family about my grandfather being 'difficult', that he should 'play by my rules and he will be ok' and asking my aunt and cousins 'have you got nothing better to do on Saturdays than visit your Grandad/Dad?' Never taken into account his wishes and feelings around food and has referred to him as being 'a nightmare' when making his simple food requests. His requests were not unreasonable at all. He has lost over 2 stone in six months, which she will refer to as water weight loss. However, we disagree. I have requested the company complaints procedure, however, the response to this was her blocking my car on the car park and shouting at me about my grandfather not doing as he was told.
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The care home lists weekly fees per person from £1,100 for residential care (respite from £1,100) and from £1,100 for residential dementia care (respite from £1,100). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
There are 22 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Havencrest Residential Care Home to verify any information. View our terms and conditions. Havencrest Residential Care Home has an Enhanced Service -what an Enhanced Service includes.