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Care Provided by Gorway House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Gorway House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Gorway House
- Private Owned
Person in charge
- Susan Allen (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (4)
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Gorway House Reviews (2)
5.8
Gorway House has a Review Score of 5.8 (5.831) out of 10, based on 2 reviews in the last 2 years.
Over all time Gorway House has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Gorway House
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Review from Sandra P (Friend of Resident) published on 11 August 2025 Submitted via Website•
Overall Experience
Having read somewhat disparaging reviews of Gorway House I feel compelled to relate my own personal views on this Care Home; within which my partner's Mother has spent many years, initially for respite care and now as a permanent resident.
The years of respite stays were enough to show us that...
Having read somewhat disparaging reviews of Gorway House I feel compelled to relate my own personal views on this Care Home; within which my partner's Mother has spent many years, initially for respite care and now as a permanent resident.
The years of respite stays were enough to show us that Gorway House would be a suitable, safe environment for his elderly mother to be looked after, if and when full time care was required.
He, and members of his family have found the managers and staff to be friendly, efficient and caring in their respective roles; the managers have been especially accommodating to his particular needs and requests for his mother and has never experienced any of the negative comments written in certain reviews, in fact he has only ever found them to be friendly and always available to discuss any questions regarding his mothers care.
The years of respite stays were enough to show us that Gorway House would be a suitable, safe environment for his elderly mother to be looked after, if and when full time care was required.
He, and members of his family have found the managers and staff to be friendly, efficient and caring in their respective roles; the managers have been especially accommodating to his particular needs and requests for his mother and has never experienced any of the negative comments written in certain reviews, in fact he has only ever found them to be friendly and always available to discuss any questions regarding his mothers care.
The same is equally true of the staff, who have always shown warmth and understanding to his elderly mother.
↩Reply from Susan Allen, Proprietor at Gorway House
Thank you so much for taking the time to share your thoughtful and heartfelt review. We truly appreciate your kind words and are very grateful for the trust you and your partner's family have placed in us over the years.It's always rewarding to hear that the care and support we strive to provide...
Thank you so much for taking the time to share your thoughtful and heartfelt review. We truly appreciate your kind words and are very grateful for the trust you and your partner's family have placed in us over the years.It's always rewarding to hear that the care and support we strive to provide has had such a positive impact. We understand how important it is to feel confident in the care of a loved one, and it's reassuring to know that our staff - both management and carers - have helped create a safe, respectful, and compassionate environment for your partner's mother.Your recognition of our team's friendliness, professionalism, and attentiveness means a great deal to all of us. We are especially pleased that the transition from respite care to permanent residency was a smooth and reassuring one for your family.With warm regards,The Management TeamGorway House Care Home
Review from S J (Granddaughter of Resident) published on 27 February 2025 Submitted via Website•
Overall Experience
The place is run by two sisters, one of whom has given my family nothing but stress and anxiety around visits in the last few months. She refers to relatives as 'being a nightmare' for simply advocating for their loved ones who are elderly and vulnerable.
This sister has made unprofessional...
The place is run by two sisters, one of whom has given my family nothing but stress and anxiety around visits in the last few months. She refers to relatives as 'being a nightmare' for simply advocating for their loved ones who are elderly and vulnerable.
This sister has made unprofessional comments to my family about my grandfather being 'difficult', that he should 'play by my rules and he will be ok' and asking my aunt and cousins 'have you got nothing better to do on Saturdays than visit your Grandad/Dad?' Never taken into account his wishes and feelings around food and has referred to him as being 'a nightmare' when making his simple food requests. His requests were not unreasonable at all. He has lost over 2 stone in six months, which she will refer to as water weight loss. However, we disagree. I have requested the company complaints procedure, however, the response to this was her blocking my car on the car park and shouting at me about my grandfather not doing as he was told.
Bed Vacancies
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Frequently Asked Questions about Gorway House
What types of Care is Gorway House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Gorway House have?
There are 20 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Gorway House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Gorway House to the centre of Walsall?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gorway House to verify any information. View our terms and conditions. Gorway House has a Basic Service -what a Basic Service includes.