Wythall Residential Home

241 Station Road, Wythall, Birmingham B47 6ET

Wythall Residential Home offers care for older people living with a physical or mental health need, as well as providing respite and day care services. The home has a friendly and warm atmosphere to ensure the time residents spend at the home is pleasurable.

Each resident is treated as an individual and care is taken to ensure their needs are always met. Wythall residential Home allows residents to bring their pets with them if they can make them feel at home.

Group: Magna Care Group Ltd

Person in charge: Tracey Pearsall (Manager)

Local Authority / Social Services: Worcestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 22 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Single Rooms: 18

Shared Rooms: 2

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single £580 – £650 , Personal Care Shared (per person) from £560 (These prices are only a guideline, please contact Wythall Residential Home to find out the exact price for your requirements.)

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Wythall Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.4 (maximum of 10) for Wythall Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Wythall Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.9 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.521 for Wythall Residential Home is calculated as follows: ( (28 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 48 Ratings = 4.521

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.853 Points relating to the number of positive Reviews for Wythall Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 = 3.25 then divided by 2 = 1.625

    2. Target of 4.4 positive Reviews (22 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.4 Target = 0.455 , then divided by 2 = 0.228

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.4 Wythall Residential Home has a Review Score of 6.4 (6.374) from 4 Reviews


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Wythall Residential Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Wythall Residential Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Partner of Resident/Service User
    1

Since my partner has been at Wythall care home, my partners diagnosed condition of Alzheimers has been very well managed by the manager and senior care staff. Together with the local GP, we have all concluded that 'Anti-Psychotic Drugs' been used on my partner were detrimental to her health, well-being, posture, mobility, sleeping, ability to eat and drink and speech/communication so they have stopped. The transformation and improvement have been unbelievable. The staff are very aware of signs and behaviour changes and reasons such as U.T.I's. Extremely vigilant and caring towards residents and always looking to improve.

How likely would you be to recommend Wythall Residential Home? Extremely Likely

Overall Standard

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Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Average Rating:   4.3 out of 5

andrew mcintyre, Home Manager at Wythall Residential Home responded to this review on 23 Aug 2016:

Thank you for your valued and honest comment this will be fed back the team.

Wythall Residential Home are caring for my grandad - he is very old and on his own. The staff are really kind to him and the manager has gone out of his way to look after my grandad.

How likely would you be to recommend Wythall Residential Home? Extremely Likely

Overall Standard

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Treated with Dignity

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Average Rating:   5 out of 5

I came to the home at Christmas as I'm an old family friend, I do not go often as I live in Wales. The home was festive and the residents seem happy, the staff were having a sing along with residents, one carer was dancing with a female resident which was lovely to see also the new manager introduced himself to me and he was a breath of fresh air and very knowledgeable. My relative is very fond of him. The home was very clean and it had new furniture and looked wonderful, well done lovely home !

How likely would you be to recommend Wythall Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   5 out of 5

Andrew McIntyre, Manager at Wythall Residential Home responded to this review on 05 Jan 2016:

Many thanks for your feedback and lovely comments.

WRH provides a homely atmosphere/environment with caring staff who look after the welfare and dignity of the residents to a high standard.

How likely would you be to recommend Wythall Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

Yvette Ski, Office Admin at Wythall Residential Home responded to this review on 11 Nov 2015:

Thank you for your kind comments. Andrew McIntryre, Manager

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