





Birkdale care home in Telford offers residents an inviting, caring home.
Skilled, friendly staff attend to residents' needs.
Healthy, delicious meals are prepared for residents.
There are many activities and lots of opportunities to socialise with residents, visiting entertainers and the local community.
Care Provided by Birkdale
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Birkdale for full pricing details and T&Cs.
Contact Birkdale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- GORDON NUTTALL
- Private Owned
Person in charge
- Frances Louise (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (10)
Birkdale Reviews (6)
Birkdale has a Review Score of 9.4 (9.409) out of 10, based on 6 reviews in the last 2 years.
Over all time Birkdale has 6 reviews.
My Aunty loved it here - the food, the people and the ways in which she was enabled to just be herself.
If you are choosing a care home for a loved one, I could not recommend Birkdale enough.
Thank You It was our privilege & pleasure to care for such a lovely Lady, & to get to know her lovely family everyone here at Birkdale appreciates your kind words & thoughts
My mom has dementia and we had to put her in this care home. Its a lovely home all the carers and staff are very helpful and caring. The food looks really nice, my mom seem's to be happy there. They do a lot of different activities for them which is great. I'm happy she is in this home.
Thank you for the review feedback is very important to us so I appreciate you taking the time and we are pleased you are happy with the service thanks again
My family and I have been very impressed by the care and compassion shown to our relative. Over the years the home has improved year on year but what has remained a constant in the excellent care provided. We visit regularly and are always made welcome, our relative is always happy and well cared for. The home provides entertainment and special days to stimulate and provide enjoyment for residents and families. All the staff are caring, friendly. competent which translates into a pleasant environment for residents and families alike.
Thank you so much for such positive feedback Myself & the team really appreciate it
The building is dated but undergoing mayor renovation. I feel very lucky to of got my mom into Birkdale. Thank you so much for looking after her so well. I feel reassured knowing she is happy and safe.
We are very pleased that mum has settled in so well, we aim to make this transition as smooth as possible as this is a big step for an individual and their families, the staff and I are here to support you & your loved one at this time. Thank you for taking the time to complete this review it means a lot to myself & the staff.
My mom went in for respite and eventually full time. I've been happy with the care my mom has been given since the first day she stayed. The staff are so caring with all the residents and do so much with them. Mom has a beautiful room and I've always been made to feel very welcome on each visit. I would highly recommend anyone's loved ones at birkdale. The staff treat the residents like they are their own family and it's so lovely to see.
Thank You so much We try our best to make it family orientated & home from home Thanks again
My father is always well cared for at Birkdale. The staff are friendly, and professional and do their best for him. They always contact us if Dad is unwell and keep us well informed. We go twice a week and the staff tell us how he is and we always feel they are happy to take time to talk to us. The monthly newsletters about Dad is a great idea. We are very grateful to everyone at Birkdale for the care they give dad.
Thank You for your kind words, we try to achieve a homely feel, working together with families for the best outcome.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 January 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birkdale.
There are no upcoming events for Birkdale.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Birkdale.
Accreditations
There are no accreditations posted yet for Birkdale.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Birkdale
What types of Care is Birkdale registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birkdale have?
There are 29 Single Rooms.
What are the Facilities & Services at Birkdale?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birkdale to the centre of Telford?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
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