The Limes

39 Queens Road, Donnington, Telford TF2 8DA
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9.1 4 Reviews
  • The Limes, Telford
The Limes offers a distinct long-term or short-term residential care and rehabilitation, including, where required, respite care to Adults with Acquired Brain Injury and Physical Disability in a warm "home from home" environment in a thriving community. The service has been specifically developed to enable clients to pursue a full life through empowerment and the collaborative interventions of specially prepared key workers. The property is suited to helping small groups of adults make significant steps, where they are able to practice life skills at the same time as having access to a professional team and enjoying homely surroundings.

The care approach is outcome-based, centred on each individual and includes access to a wide range of therapies, while the specialist Key Worker system ensures that provision continues to support each client as they make progress.
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Care Provided by The Limes

Primary Care Categories

  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 6 Service Users

Other Care Provided

  • Stroke
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact The Limes to confirm what's included and get a personalised quote:

Contact The Limes to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Evans (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (6)

Visiting

  • As far as is reasonably practical the Home will accommodate visits to suit clients needs. It is preferable that most visiting is arranged between the hours of 10 am to 9 pm, however, other times can be facilitated following discussion and the mobilisation of appropriate resources.

Parking

  • There is off road parking to the front of the property.

The Limes Reviews (4)

9.1

The Limes has a Review Score of 9.1 (9.125) out of 10, based on 2 reviews in the last 2 years.
Over all time The Limes has 4 reviews.

Overall Experience
  • 4
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Date Published
  • 4
  • 2
  • 2
  • 2
  • 2
Reviewer Connection to The Limes
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from G M (Niece of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found The Limes to be the most comfortable and happy place for my niece. She has settled in very well so much so I have no worries when I visit and leave. The staff are the most dedicated to the residents and make it such a comfortable and happy place for all the residents.
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Review from Sharlean G (Independent Advocate Deputyship) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Limes is a lovely care home and gives a very bubbly and comfortable, and welcoming environment. I love coming here on a daily basis with my company and spending time with my client. We always have a good laugh and smile, and play games where they win. The staff are always lovely and willing to help,
and it shows through the care they give the clients within the home.
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Review from J B (Wife of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is having extremely good care. All of the team work well together which means my husband has the best care. The team are very open and friendly but also very honest about my husband's care and behaviour. I am very impressed with how quickly they respond to all his needs. They are also very
good with myself which takes me aback. Not all establishments are also for the spouse. I no longer worry as I did before as I know the standard of care, cleanliness and the calm way they treat everyone, I know he is in the right place.
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Review from Ann-Marie B (Daughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Limes is a warm welcoming setting with helpful and dedicated staff, from the moment you walk in you feel part of the calm and loving environment. The staff are kind and caring to both clients and their families. The staff treat all clients with respect and dignity and are always willing to go above
and beyond if needed.
The feeling of the home from home environment means happy clients and families and a complete feeling of calm and warmth always.
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Current Review Score: 9.1 (9.125)

Overview of Review Score

The Review Score of 9.1 (9.125) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Limes is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for The Limes is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2, which has been reached with 2 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Limes

What types of Care is The Limes registered for?

Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Limes have?

There are 6 Single Rooms.

What are the Facilities & Services at The Limes?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Limes to the centre of Telford?

2.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Limes to verify any information. View our terms and conditions. The Limes has an Enhanced Service - more info.