Sambrook House Residential Care Home

There is a reason why the staff turnover is so low and residents, it seems, stay for years as they wish. It is the owners' life's work, very hands on and approachable, not some faceless company.

Mum was in Sambrook for 4 years before she sadly died earlier this year. The care she received was exceptional particularly towards the end of her life when there was no question of her being moved to a nursing home despite her being bed bound and needing complete care. Many of the staff including the excellent care manager have worked there for years and are so proud of the care they give. It is a real family with your relative the centre of all they do.The food is exceptional and all home cooked by 2 lovely chefs.Jan the activities coordinator comes in 3 or 4 times a week to play bingo, do quizzes , art, games and often cooking. Birthdays are celebrated with decorated cakes and parties are often arranged to celebrate special occasions with a Mothers Day tea, an Easter bonnet parade and there were even medals for each resident to commemorate VE Day and the Coronation. Mum was so happy there I could not recommend it any more highly

The food was excellent and we often joined her for lunch at Christmas and special occasions. We would have no hesitation in recommending Sambrook House.

Sambrook House might not be as big or as modern as some care homes but it is more like a home and the resident is more like a member of an extended family. Would recommend in a heart beat.

Mom will have been in Sambrook Care Home two years in November. She is looked after royally and wants for nothing. The staff go over and above their call of duty to see she is comfortable. As her daughter I wholeheartedly recommend this care home. Meals are of hotel standard, the place is spotless, the staff are all so friendly. What more can I say. It is a "home from home".

We would recommend Sambrook for anyone looking for a care home for a loved one. We have a family member permanently residing there and are totally satisfied with the friendly staff, management and facilities.

We cannot recommend highly enough.

Having placed my father in a home over ten years ago I was well accommodated with the number of poor homes there are. This home however was from the off looking very good in every possible way, and it proved to be every bit as good as it looked when I placed mum in there. She is now better looked after than we could do at home in what is a very comfortable home as opposed to an institution.

Mom has been living in Sandbrook House for over three years. The care she receives is excellent. All of the staff are friendly and helpful. Mom looks forward to all the activities and entertainment. These include bingo, quizzes, crafts and armchair aerobics. The meals provided are delicious and nutritious. Guests can join residents for lunch and all dietary needs can be catered for. Sambrook House has a lovely homely feel, and makes everyone welcome.

My aunt took up residence when she was quite unwell, after a period of struggling to live independently. Sambrook House staff have cared for her so well since then.

When I visited with my sister and son, we were all really impressed by the cosy feel of the place, and also by the professionalism of all the carers & care arrangements. If I ever need a care home myself, I would want to live somewhere as lovely as Sambrook House.

Mum could not receive any better care anywhere. I would not want her to be anywhere else. Having had some experience of other care homes, I believe Sambrook House cannot be beaten for exceptional care.

My mother has been a resident at Sambrook House since July 2021. The care received has always been and remains excellent. Staff will go over and above to assist, take time to chat and re-assure when needed. Activities, musical afternoons, keep fit and events throughout the year are always enjoyed by the majority of residents. Hairdressing services are regular and the daily menu is of a high standard with plenty of variety. 10/10.

Happy to recommend Sambrook House excellent care and truly lovely staff. I would be happy to put myself in there.

Small friendly home with dedicated staff always there to help and talk about any concerns. Home manager and owners always available if there are any problems. Birthdays celebrated in a great way- always cake!

Our mom has been a resident at Sambrook since December 2021. We can honestly say we are extremely grateful that she was placed here. The emphasis is on "care". Forget all these newly built facades of anywhere else and choose here. All the staff are tremendous. Most have worked together for years and are a team. Patient, kind and professional. The food is exceptional. Mom has put on 1 1/2 stone! There are activities 4/5 times a week and the owner organised family events. From the admin office to the cleaners- exceptional.

We cannot speak highly enough of this fantastic home. Mum regularly says to us that she could not be anywhere better.

I am writing on behalf of my mother in law who is now 97 and has lived at Sambrook since February 2013. She chose the home due to its friendly atmosphere and quiet, rural location. Over the years her health has deteriorated but at no time did the home ask for her to be moved to a nursing home as she has, for the past 4 years been totally dependent on their care and support. A wonderful set of dedicated and long service staff.