Our fees are based on the room type. 3 shared rooms at £950/wk, 9 singles at £1100/wk, 13 single en suites at £1150/wk
(As from April 1st 2025)
These prices are only a guideline, please contact Sambrook House Residential Care Home to find out the exact price for your requirements.
In normal times - Rigid visiting hours not imposed, though visiting during mealtimes can be difficult as it can be distracting
Doors are locked between 7:30pm and 7:30am (night shift) but visiting is still permitted
Sambrook House has its own on-site car park facility at the front of the home. During 'events' cars can park in the village hall car park, 50 yards away.
Sambrook House Residential Care Home has a Review Score of 9.8 (9.817) out of 10, based on 16 reviews in the last 2 years.
Over all time Sambrook House Residential Care Home has 16 reviews.
5.0 out of 5
Thank you for your lovely review, I will makes sure that the staff get to read it, because it is lovely that you talked about how they cared for her particularly towards the end of her life. Mum was a central figure amongst the residents, and one who would always take part in all the activities. It was a true honour to have her here and (as you know) she is missed by everyone, staff and residents alike!
5.0 out of 5
Many thanks for you great review - it was a pleasure and a privilege to care for Mum and she certainly embraced what we had and enjoyed her time here! Sadly missed.
5.0 out of 5
Many thanks for your great review, it is always sad when people pass away, but I shall remember your Dad with great fondness and I am so glad we did the exhibition at Easter where we learnt about his passion for gardening - seeing him with a watering can at one of the waist-high troughs we bought him is one of my favorite photos! Please keep in touch!
5.0 out of 5
Many thanks for you wonderful review - high praise indeed!It is lovely to see Mum (who is always smiling) enjoying her time here (am I allowed to say at 100 years young!)Homely or 'home from home' I always feel is one of the best things people can say about Sambrook House as it is what we strive for. We never forget we all go home at night but this IS their home and we want it to be, and feel as such for every resident. So thank you!!!
5.0 out of 5
Many thanks for your lovely review - it is great to see how well he has settled back in to Sambrook House living, and just like last time he LOVES the food (he is always the last to leave the table at lunchtime). It is great to have him back!
5.0 out of 5
Thank you for your great review. Dad has truly settled and is enjoying living at Sambrook House. He meets up with many of the other residents every day, and always has a yarn to spin.It is an absolute pleasure looking after him!
5.0 out of 5
Many thanks for your lovely review. I am always delighted when people imply that we provide a homely environment rather than an institution. It is such a pleasure to have Mum join us (am I allowed to say at 106 years young!!!). She is great company and always say that she enjoying her stay with us.
5.0 out of 5
Many thanks for your lovely review. It is lovely that you specifically mentioned the food as we are very proud of the meals that our two chefs produce, and you are right, we do allow families to book to eat with their loved one (Mum/Dad hosting dinner once again!), all we ask is a small donation to the Resident's Comforts Fund that is then spent on activities, crafts and entertainers.
5.0 out of 5
When I visited with my sister and son, we were all really impressed by the cosy feel of the place, and also by the professionalism
Many thanks for your lovely review - we strive to provide a safe, friendly, caring etc environment, but to be told you were impressed by it being 'cosy' is a lovely tribute. Being told we are 'homely' (as this implies) means to me that we have got it right - it is that overall feeling within the place. Thank you.
5.0 out of 5
That is a fantastic review - thank you!Mum always has a smile on her face and thoroughly enjoys all the activities we put on. It is also lovely the amount of time you and your sisters spend with Mum and attend our events - thank you for your continued support in everything we do here :)
5.0 out of 5
Many thanks for your very positive review. Mum certainly enjoys taking part in the activities and meeting up with everyone else in the care home. She is a great quizzer!
5.0 out of 5
Many thanks for taking the time to submit a review - Mum is doing well and still reading the newspaper cover to cover every day!
4.0 out of 5
Many thanks for taking the time to submit a review.
5.0 out of 5
Many thanks for your glowing review. I think it is fair to say that Mum is so happy here and a great part of the community! She is great company and a pleasure to look after! Thank you.
5.0 out of 5
Thank you, for your kind words, and thank you for being so involved in the care home and everything we do! Your mum truly is a success story, and we feel privileged to be part of her journey. It's been wonderful to see her appetite and confidence return, and the joy she brings to group activities and the friendships she has made are inspiring. Her incredible knitting skills continue to amaze us all (not patterns!). She really does light up the home with her smile and constant gratitude and humour, and is a pleasure to care for.It has been wonderful to see her regain her her zest for life.
4.0 out of 5
Many thanks for taking the time to provide a review for us ... If I could just pick up on your rating for 'activities' as it may be something that you are not aware of, but our Activities Coordinator (who is in 3 days a week) always spends time with Mum-in-law, privately in her room, doing things like feeding her, reading poetry, talking about things like the news, old songs, people, and counting, spelling and singing together etc. Sadly the main group activities are beyond her now (as we all recognise) but that said, we are more than happy to talk about any other ideas you may have at maintaining her interest. Look forward to seeing you when you are next in :)
The Review Score of 9.8 (9.817) out of 10 for Sambrook House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
My name is Neil Robson, and my wife (Sue) and I bought Sambrook House Residential Care Home on April 6th 2005.
I have an Engineering Degree from the University of Surrey and a postgraduate Diploma in Management Studies from Portsmouth University.’
I spent a little over 20 years working in industry, starting my career in design engineering and around 1990 moved into the emerging world of computing, firstly designing test rigs, then dealing with company statistics and marketing. My last position, based in Portsmouth, saw me responsible for the finance systems across the whole of Europe for a multinational company, which gave me valuable managerial and project management experience, delivering multi-million pound systems on time and to budget.
My 'hobbies' are many and varied, but have always included 'DIY'. Having 'rebuilt' and redecorated several houses, I see Sambrook House as my biggest 'project' yet.
I love being around people (particularly the older generation who have fascinating life stories to Other than First Aid and Defibrillator, I have no specific 'care' qualifications (I leave that to the Gill and her team of professionals), I am very 'caring' and derive great pleasure from seeing the joy and contentment on the faces of our residents.
Within the locality, I am also a local Parish Councillor and the Chair of the local Village Hall Committee within Sambrook.
I take great pride in what we have achieved and the amazing team that works herein Sambrook House, and enjoy the challenges it presents.
Sue is also Owner/Director of Sambrook House and brings a wealth of experience to the organisation.
For a period of 9 years, she held numerous Director-level posts in the NHS (mostly in Portsmouth), her last one being the Director of Commissioning for Telford and Wrekin PCT.
With her degree in Nursing from the University of Surrey, her role in the organisation is to provide direct support to Gill, our Care Manager, as well as Board-level guidance on care homes’ developments.
She, too (as well as Neil) has a postgraduate Diploma in Management from the University of Portsmouth.
Sue has many outside interests as well – she is on the Board of Partners in Care (PIC) as well as the (now) Vice Chairman of Age UK (Shropshire, Telford and Wrekin).
She is the Chair of Age UK Regional, and sits on the Age UK National Influencing Committee.
She is also a Trustee and Director of the Newport Cottage Care Center (for the elderly)
‘I joined Sambrook House Residential Care Home in April 2007, having held several senior posts mostly in the Domiciliary Care sector. This is my third post as the Registered Care Manager.’
‘I am extremely proud of what we have achieved over the years, especially with our excellent inspection reports and the many awards that we won, beginning in 2014.’
‘We are blessed with an excellent and stable team of highly motivated and very well-trained staff who enjoy giving care to our clients’
Gill holds the ‘Registered Managers Award’ and graduated from Harper Adams University in 2015 with a ‘Certificate in Higher Education for Professional Development in Management’ and a ‘Level 5 Diploma in Business Management’.
In 2016, Gill won the prestigious ‘CARE MANAGER OF THE YEAR’ award for Shropshire (the award, along with others, is in the entrance hall). It was a fantastic achievement and testament to her expertise, leadership, standards, guidance and managerial skills.
‘I have responsibility for the welfare of our clients and staff. I am available to speak to you or your family at a time convenient to all concerned. I like to maintain an ‘open door’ policy at all times. If you or your family have any issues, queries, or suggestions, then please come and find me, and I promise I will do my best to deal with them for you. You will either find me in and around the Home or in my office, which is the door off the staff room corridor.’
‘I like to maintain an open door policy at all times...’
‘I joined Sambrook House Residential Care Home in April 2019, taking over the helm from Carol, who retired having been the Company Administrator for some 11 years. I joined the Company with over 9 years of experience in a similar role locally. I will be your main port of call for anything financial, from fees to client pocket money. I have responsibility for the Company accounts, including the most important role of paying the staff wages!‘
She is a delight to work with, and using her experience and skills, she has transformed many of the systems she inherited.
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