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Care Provided by Butterley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The fees are based on room type selected and needs required by the resident. Fees are negotiable with the Care Manager.
The price(s) shown are provided by the care home. Contact Butterley House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- First For Care Ltd
- Private Owned
Person in charge
- Catherine Taylor(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (37)
Visiting
- Visiting is allowed at any times but is discouraged during mealtimes.
Parking
- Car parking is available
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Butterley House Reviews (12)
Over all time Butterley House has 12 reviews.
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Overall Experience
Date Published
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Review from Stephanie P (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card•
Overall Experience
The quality of my mum's life was significantly enhanced by being at Butterley House. Because she felt loved and cared for there, I believe she lived quite a bit longer than she would have done. All the staff are excellent, that I came across, including the kitchen staff and others. Not long before she died, Mum said it felt like being in a family. I know that is what she had missed and really wanted.
↩Reply from Emma Parker, Manager at Butterley House
Thank you very much for your kind words. Your mother was a lovely lady and would be greatly missed.
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Review from L G (Daughter of Resident) published on 20 May 2024 Submitted via Website•
Overall Experience
My mum has been at Butterley House for two years. I am extremely happy with them. The staff are brilliant, cleaners brilliant, cooks and gardener brilliant. The home is very clean and welcoming. I cannot thank them enough, nothing is too much trouble. Thank you everyone. I have no hesitation at recommending Butterley House and have already done so to friends. Thank you everyone.
↩Reply from Emma Parker, Manager at Butterley House
Thank you for your kind words.
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Review from D W (Daughter of Resident) published on 25 August 2022 Submitted via Website•
Overall Experience
My dad has been living at Butterley House for a few years now, and the care he receives is outstanding. The staff are truly amazing, from cleaners, gardeners, cooks and care staff; they all do their jobs to the highest of standards. I am informed of any alterations to his care or medication or any illnesses, and they tell me straight away. The home is clean, welcoming, fun, and a great place to live. They go that extra mile.
↩Reply from Emma Fenn, Registered manager at Butterley House
Thank you very much for your feedback; this is very much appreciated. I am pleased you are happy with the service we provide; we all take pride in our work, and it is always to a high standard. Fantastic feedback!
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Review from Sally M (Daughter of Resident) published on 25 August 2022 Submitted via Website•
Overall Experience
A friendly, happy and calm place, this home is safe and spotless with the smiley staff! Each member of the Butterley House team works hard, patiently and with good cheer to care for the resident's needs. My dad required an urgent move from an unsuitable home. The management team were very understanding and swift to give support to enable this to happen. Sadly, the Covid virus meant that our family never met the other residents, but we appreciated that Covid safety at the home was excellent. My dad's well-being was always considered, and medical advice was sought whenever needed. Living away from Ripley, my daily check-in phone calls were always welcomed by the staff. The app was also a useful way to keep in touch with how my dad was feeling. I would definitely recommend this home to anyone needing care.
↩Reply from Emma Fenn, Registered manager at Butterley House
Thank you for your kind words. Unfortunately, at the time, the visiting guidelines were limited due to the rise of Covid cases. This meant we were able to have visitors within the home, which were restricted to residents' bedrooms only and not in communal areas. As these restrictions have been...
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Review from G B (Wife of Resident) published on 30 June 2022 Submitted via Postal Card•
Overall Experience
Since arriving, he has been made to feel welcome and has settled in well. He is catered for well with the interests he has.
↩Reply from Usha Bailey, Director at Butterley House
Thank you very much for your feedback. It is much appreciated.
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Review from C S (Daughter of Resident) published on 17 November 2021 Submitted via Postal Card•
Overall Experience
The home is very good. Attention to detail is great. The care assistants are so caring and helpful. My mum always seems happy and well looked after. The home is very clean and all staff are very professional at all times.
↩Reply from Usha Bailey, Director at Butterley House
Thank you so much for your kind feedback. The staff and the new management team work very hard and will really appreciate your comments.
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Review from Julian A (Son of Resident) published on 18 June 2020 Submitted via Website•
Overall Experience
Overall our experience of Butterley House has been outstanding and the communication from staff during the Covid 19 outbreak in the UK, has been brilliant and kept families keeping in touch if needed by "Face time" App. The care that the staff give my mother is second to none - I know as my Mam would tell me, if otherwise. Thank you to Butterley House.
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Review from Abigail P (Granddaughter of Resident) published on 18 June 2020 Submitted via Website•
Overall Experience
I am extremely happy with Butterley House. The staff are lovely, the home is clean and the care that my grandma receives is fantastic! Could speak more highly of this home and would recommend to other family and friends
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Review from Jean G (Daughter of Resident) published on 28 May 2020 Submitted via Website•
Overall Experience
Butterley House has provided good care for my mum who is ninety six years old. She has been a resident for just over a year now.
It was a very hard decision to put mum in a home but she has settled in quite nicely.
The staff are always helpful with mum and she always looks clean and tidy when we go to see her. If there is a problem it is soon sorted out.
Mum loves her food and the meals are excellent - she always clears her plate!
Now it is under new management the home is run more efficiently, a lot more activities for the residents and for families to join in as well. Mum enjoys her bingo on Sunday afternoons!
Her room is kept very clean and tidy and has en suite facilities. Mum likes spending time in her room watching the television and listening to her radio when she wants to have time on her own.
It was a very hard decision to put mum in a home but she has settled in quite nicely.
The staff are always helpful with mum and she always looks clean and tidy when we go to see her. If there is a problem it is soon sorted out.
Mum loves her food and the meals are excellent - she always clears her plate!
Now it is under new management the home is run more efficiently, a lot more activities for the residents and for families to join in as well. Mum enjoys her bingo on Sunday afternoons!
Her room is kept very clean and tidy and has en suite facilities. Mum likes spending time in her room watching the television and listening to her radio when she wants to have time on her own.
I would like to add that Butterley House is 'home from home' and I know mum is safe at all times.
↩Reply from Usha Bailey, Director at Butterley House
Thank you so much for taking the time to post a review. We are glad that you are happy with the care your mum is receiving, and that the improvements we have made and continue to make have been noticed. Our staff do a wonderful job in difficult circumstances (especially at the moment) and we really appreciate your kind words.
From all at Butterley House.
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Review from Christine S (Daughter of Resident) published on 28 May 2020 Submitted via Website•
Overall Experience
Since the change of ownership and local management, this care home has been transformed, both in respect of the care the residents receive and by the refurbishment of the building.
The staff are caring, attentive, friendly and respectful to both residents and visitors alike. As a regular visitor, I see firsthand how they work as a team and nothing is too much trouble for them. They certainly work very hard to ensure the needs of residents are met.
My mother is a resident in Butterley House and I am very satisfied with how she is looked after. I trust the staff to ensure she feels comfortable, settled, supported and made to feel a valued individual.
The staff are caring, attentive, friendly and respectful to both residents and visitors alike. As a regular visitor, I see firsthand how they work as a team and nothing is too much trouble for them. They certainly work very hard to ensure the needs of residents are met.
My mother is a resident in Butterley House and I am very satisfied with how she is looked after. I trust the staff to ensure she feels comfortable, settled, supported and made to feel a valued individual.
Entrusting others with the care, safety and well-being of a loved one is excruciatingly difficult but I am completely comfortable with my mother living in the home. I have no hesitation whatsoever in recommending Butterley House to anyone in this onerous position.
↩Reply from Usha Bailey, Director at Butterley House
Thank you so much for taking the time to post a review. We are delighted to hear that you are happy with the care your mum is receiving, and that the improvements we have made and continue to make have been noticed. Our staff do a wonderful job in difficult circumstances (especially at the moment) and we really appreciate your kind words.From all at Butterley House.
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Review from Lindsey R (Daughter of Resident) published on 28 May 2020 Submitted via Website•
Overall Experience
A very friendly environment. Residents are treated with affection and respect. There is laughter, and the staff seem happy. There are ongoing improvements which have made a big difference. The management team are professional, friendly and have a clear plan of how they want things to be run, which is evident when you visit.
↩Reply from Usha Bailey, Director at Butterley House
Thank you so much for taking the time to post a review. We are glad that you are happy with the care your mum is receiving, and that the improvements we have made and continue to make have been noticed and made a difference. Our staff do a wonderful job in difficult circumstances (especially at the moment) and we really appreciate your kind words.From all at Butterley House.
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Review from Patricia (Daughter of Resident) published on 17 December 2015 Submitted via Website•
Overall Experience
This home offers outstanding care. My mother was a resident for just over 6 months and suffered with Alzheimer's Disease. The staff went to incredible lengths to make sure that she settled and felt secure, and the love and attention that was given to her was outstanding. She has unfortunately now passed away, but during her time at Butterley House, she felt she was with friends and was very attached to the staff members, who were so very kind to her
I will always be eternally grateful to everyone at Butterley for ensuring that my mum's last months were happy and she was care for, as it got too much for her to stay at home with my 86 year old dad.
I would wholeheartedly recommend this home to anyone that has to make the heartbreaking decision to let someone else look after their loved one.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 September 2025Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Butterley House.
Meet the Team (0)
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Frequently Asked Questions about Butterley House
What types of Care is Butterley House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Butterley House have?
There are 37 Single Rooms.
What are the Facilities & Services at Butterley House?
Own Furniture if required, Pet Friendly (or by arrangement), Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Butterley House to the centre of Ripley?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Butterley House to verify any information. View our terms and conditions. Butterley House has a Basic Service -more info.