Search...

The Firs Residential Home

9 Stevens Lane, Breaston, Derby, Derbyshire DE72 3BU
The Firs Residential Home Logo
Jobs
The Firs Residential Home logo
The Firs Residential Home, Derby
The Firs Residential Home, Derby
The Firs Residential Home, Derby

Located in Breaston, Derby, The Firs Residential Home is situated within a beautiful Edwardian property dating back to 1908. As the first residential home of its kind in the community, it proudly blends over a century of history with the warmth and care of a close-knit family environment.

The Firs was originally constructed at the height of the Edwardian era, a time known for its attention to architectural detail, elegance, and...  

Care Provided by The Firs Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

Contact The Firs Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Firs Care Home Ltd
  • Private Owned

Person in charge

  • Josie Wilson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting times 9 am to 10 pm.

Parking

  • Private car park at the front of the house.

The Firs Residential Home Reviews (56)

Submit a Review
9.7

The Firs Residential Home has a Review Score of 9.7 (9.703) out of 10, based on 15 reviews in the last 2 years. Over all time The Firs Residential Home has 56 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Firs Residential Home
Loading...
Showing 56 reviews matching selected criteria
Review from Carolyn B (Daughter of Resident) published on 11 August 2026 Submitted via Website
Overall Experience

My mum has been a resident for nearly 8 months. In this time we've found the care and communication to be excellent. Staff really care about the residents and go out of their way to provide activities to keep them entertained. The home is well managed and always clean. As visitors we are always made welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Anne N (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

My mum has been at the Firs Residential Home for a month now. It took her a little while to settle in but now she is really happy and is looking really well. The staff are all very friendly and very caring and are happy for us to visit whenever we want. There is a lovely homely atmosphere here and nothing is too much trouble. Everything is sorted out for my mum's needs so we don't have to worry. I would highly recommend it.

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you for your kind feedback Anne, it is much appreciated. I will be sure to pass this feedback on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Son of Resident) published on 28 January 2025 Submitted via Website
Overall Experience
"A Home Full of Care and Compassion"
The Firs Care Home has been exceptional in every way. The staff are warm, attentive, and truly go above and beyond to make residents feel comfortable and valued. The atmosphere is welcoming, with a real sense of community and care. We are particularly grateful for the weekly ward round as my grandad has a few medical issues.
The activities they offer keep everyone engaged and happy. My loved ones has thrived here, and knowing they're in such good hands gives our family peace of mind.

Thank you to the amazing team at The Firs for your dedication and hard work-you truly make a difference!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenifer B (Niece of Resident) published on 28 January 2025 Submitted via Website
Overall Experience

The Firs Residential Home has been exceptional in providing care for my aunt. The manager is incredibly dedicated, ensuring every aspect of the home runs smoothly and residents' needs are always prioritised. The owner is very hands-on, regularly engaging with our family, which creates a personal and welcoming atmosphere. The care staff deserve the highest praise, they work tirelessly and can't be faulted. Their kindness and compassion towards my aunt are evident every day, and it's clear they genuinely care about her well-being. The team goes above and beyond to ensure she feels comfortable, valued and supported. Communication with the staff has been excellent, they keep us updated and are always willing to listen. The home itself is clean, well-maintained, and has a warm, family-like environment. My aunt is doing so well and is always speaking positively about the staff. I can't thank The Firs enough for their outstanding care. Highly recommended!

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you for your kind words, your feedback is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Aunt of Resident) published on 27 January 2025 Submitted via Website
Overall Experience
I highly recommend this care home. The members of staff are extremely caring, warm, nurturing and professional.

Very safe and homely environment is provided. The service received is truly appreciated. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Daughter of Resident) published on 26 January 2025 Submitted via Website
Overall Experience

We are delighted with the quality of care our father has experienced at The Firs. We cannot thank the staff enough for their kindness, helpfulness and compassion. They truly go the extra mile. It is extremely noticeable how well the residents are cared for by the knowledgeable and experienced staff and we were particularly impressed by the home's cleanliness and facilities for its residents. We would highly recommend The Firs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Friend of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
From the moment I walked into The Firs Care Home, the atmosphere was warm and inviting, and the staff exude a genuine sense of compassion that is hard to find in any care setting. It's not just a care home; it feels like a second family. The first thing that struck me was the cleanliness and organisation of the facility. The Firs is meticulously maintained, providing a safe and pleasant environment for its residents. The common areas are bright and cheerful, filled with laughter and the sounds of engaging activities. I noticed that every corner of the home is designed with the residents' comfort in mind, from the cosy lounge areas to the beautifully landscaped gardens where residents can enjoy the fresh air.

What truly sets The Firs apart, however, is the exceptional level of care provided by the staff. Each caregiver I encountered was not only highly skilled but also incredibly attentive and genuinely interested in the well-being of the residents.

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you for your kind words, I will be sure to pass this review onto our staff who work incredibly hard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Granddaughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

This home has been wonderful for my grandmother. The team are very supportive and very hands on. They work exceptionally hard to make sure my grandmother is looked after. The management are amazing and are always available if we need any help or have any questions. All of the team are trained and highly qualified and this is reflected in the quality care provided.

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you for your review, we truly value all feedback from families. Your grandmother has settled in so well!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Friend of Resident) published on 20 September 2024 Submitted via Website
Overall Experience

I believe this residential care home truly stands out for its commitment to providing great care for its residents. My friend's granny enjoys her time here and every time we visit she shares so many things that cheer her almost every day. So far, the dedicated staff go above and beyond to ensure that residents feel valued, comfortable, and well-supported. This care home's attention to personalized care creates a place where residents not only receive excellent support. The facilities are beautifully maintained and most thoughtful activities seemed to further enhance the quality of life for the residents. It's clear that this care home prioritizes dignity, respect, and the well-being of its residents, making it a trusted and cherished place for those who call it home.

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you so much for your kind words and for taking the time to share your positive experience. It means the world to our entire team to know that we are making a difference in the lives of our residents and their families. We strive to provide the best possible care and a warm, supportive...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Richard M (Grandson of Resident) published on 2 September 2024 Submitted via Website
Overall Experience

Struck with very homely atmosphere supported by the wonderful staff. A* in every way and our grandfather loves it there. We were concerned at first about putting him in to care, but the staff have alleviated all our concerns. Thanks to you all for doing a fabulous job and going the extra mile.

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you for your lovely review, your recognition of our efforts is very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Granddaughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

My gran has been at The Firs Residential Home for over 6 months now, and we couldn't be happier with the care she receives. The staff are kind and attentive, and the facilities are always clean and welcoming. We appreciate the regular updates and personalised care plans. Highly recommend!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Friend of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

The care home is professional, well equipped and is excellent for those who are in need. From the management to the supporting staff, everyone can be communicated to. The facilities and safety of the building are up to standard and I appreciate those for making it safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kate W (Friend of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

I visit regularly here and I am always impressed by how caring and attentive everyone is. My friend seems very well looked after and happy in their environment. There is always people available for support and the staff are exceptional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Grandson of Resident) published on 30 August 2024 Submitted via Website
Overall Experience
Outstanding Care and Compassion! We couldn't be more grateful for the exceptional care my grandmother received at The Firs Residential Home. From the moment she arrived, the staff welcomed her with warmth and professionalism that made her feel right at home. The caregivers went above and beyond to ensure her comfort and well-being. They took the time to get to know her personally, understanding her needs and preferences. The level of attention and kindness she received was truly heartwarming.
The medical care provided was top-notch. The nursing staff were always attentive, making sure her medications were administered on time, and they were quick to respond to any health concerns. Knowing that she was in such capable hands gave our family immense peace.

In summary, The Firs Residential Home exceeded all of our expectations. My grandmother felt loved and well cared for during her stay, and we are deeply thankful to the entire team for their compassion and dedication.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G L (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

In recent months there has been a steady decline in my mother's care due to new management. The staff levels have decreased putting everyday care under pressure. The ratio of carers to residents is unacceptable to the point where I have had to remove my mother from this care home which has caused distress and more confusion. The management are non-existent and there's nobody to talk to. Complaints have been ignored.

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

While we welcome feedback, it is only necessary I respond to your claims that led to your mother's departure. Since the home came under new ownership & management, we have faced challenges in establishing communication & cooperation with you regarding your mother's wellbeing. When asked to provide...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Friend of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
I recently visited The Firs residential home, and I must say I am absolutely impressed with how amazing it is. First of all the staff do an amazing job with caring for the residents and are always so attentive to their needs. I am very impressed with how the facilities are spotless and well-maintained, and the residents seem joyful and well-cared for. Another reason I am impressed with The Firs Residential Home is that they provide amazing activities for the residents and encourage them to take part. They use the facilities to their full advantage.

I highly recommend this care home for anyone looking for quality care for their loved ones!

Reply from Josie Wilson, Registered Manager at The Firs Residential Home

Thank you for your kind review. We strive to uphold the highest standards of care for our residents. I will pass your kind words onto our staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T D (Friend of Resident) published on 19 June 2024 Submitted via Website
Overall Experience
My friend recently stayed and I cannot fault the service they experienced, they had no complaints.
Lovely environment and great staff who were polite, caring and provided my friend with the support they needed during their stay.
My friend was sceptical at first but didn't want to leave towards the end.

Thank you so much!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A M (Granddaughter of Resident) published on 19 June 2024 Submitted via Website
Overall Experience

I recently visited The Firs residential home and was very impressed. The staff are friendly and attentive, creating a warm and welcoming environment. The facilities are clean and well-maintained, and the residents seem happy and well-cared for. I highly recommend this care home for anyone looking for quality care for their loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from I A (Son of Resident) published on 19 June 2024 Submitted via Website
Overall Experience

The home is warm and welcoming with excellent facilities. All the staff are caring and supportive and nothing is too much trouble. Special mention to the home manager who helped us through a difficult time. Dad is settled and our family are reassured he is being taken care of well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Next of Kin) published on 19 June 2024 Submitted via Website
Overall Experience

It's a really caring facility that takes customer satisfaction and safety as their priority. I believe the level of facilities provided and the space inside the rooms are excellent. It's a great facility.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 February 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Firs Residential Home.

Upcoming Events

There are no upcoming events for The Firs Residential Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Firs Residential Home.

Accreditations

There are no accreditations posted yet for The Firs Residential Home.

Meet the Team (2)

Josie Wilson
Josie WilsonJob Title:CQC Registered ManagerJoined: 2024

Josie Wilson brings over 10 years of dedicated experience in the healthcare and residential care sector. She holds a Level 4 NVQ and is a certified Registered Manager, ensuring the highest standards of care are maintained within the facility.

Josie has demonstrated ability to lead and manage a multidisciplinary team effectively, promoting a positive and supportive work environment. She has strong clinical knowledge and understanding of best practices in residential care, ensuring optimal health outcomes for residents. Josie is proficient in ensuring compliance with CQC regulations governing residential care facilities.

Josie has brought with her a proactive approach to identifying and addressing challenges, and implementing innovative solutions to enhance care delivery and resident satisfaction. She has recently introduced many changes to modernise and upgrade the home, including digitising social care records.

Josie is compassionate and empathetic towards the needs of residents, treating each individual with dignity, respect, and kindness. Moreover, she is a strong advocate for resident rights, autonomy, and quality of life, ensuring their voices are heard and their preferences are respected.

She is dedicated to continuous learning and professional development, staying updated with the latest trends and developments in the residential care sector as well as preparing to complete her Level 5 NVQ.

Josie Wilson is committed to creating a nurturing and supportive environment where residents feel valued, safe, and empowered. She believes in fostering a culture of excellence, compassion, and collaboration, striving to enhance the overall well-being and quality of life of each resident under her care. Josie has the full support of both Directors in ensuring we commit to delivering the highest standard of care possible.

Amelia Shaw
Amelia ShawJob Title:Activities CoordinatorJoined: 2023

Amelia has been a part of the team at The Firs for almost two years, originally joining in domestic services. She stepped into the role of Activities Coordinator in May 2025, after discovering a passion for creating meaningful and enjoyable experiences for residents.

Since taking on the coordinator role, Amelia organised a successful Summer Gala, raising an amazing £520 for the Residents’ Comfort Fund, which was used to purchase a projector screen for movie afternoons. Events like this allow the team at The Firs to enhance the well-being of residents while strengthening connections with families and supporters.

Amelia is always looking for new ideas to keep things fresh for residents with engaging and inclusive activities for everyone, from seated sports like basketball to decorating cookies; there's never a dull day at The Firs!

Building relationships is a big part of Amelia's role, as she takes her time to get to know residents so that she can incorporate their interests into her plans. Examples include a bee sanctuary that was added to the garden after one of the residents expressed an interest in bees. She also introduced pet therapy, which has been a big hit with residents, as well as local community visits from the local preschool and church.

Amelia is committed to ensuring everyone at The Firs feels valued, supported, and involved. Her goal is to integrate activities into the wider community, creating opportunities for residents to connect, participate, and feel part of the world around them.

"I love bringing energy, creativity, and companionship into the daily lives of residents at The Firs, who I consider family."

Frequently Asked Questions about The Firs Residential Home

What types of Care is The Firs Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Firs Residential Home have?

There are 24 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Firs Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Firs Residential Home to the centre of Derby?

6.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Firs Residential Home to verify any information. View our terms and conditions. The Firs Residential Home has an Enhanced Service -more info.