Note: (i) Silver Oaks charges a standard £1,265 base fee per week, or £195 per day for respite, or £120 per day for day visits. There may be a further dependency fee required, if and when there is a significant change in the level of care required, or if the initial care required is significantly over and above the standard level of core care given; (ii) Silver Oaks respite and day visit care requires an initial £65 administration fee for care plan set-up which is refunded if the resident becomes permanent at Silver Oaks; (iii) A deposit is charged once, upon admission and this will remain with the service provider until termination of the residents contract. It is used to cover any property damage and outstanding payments owed to the provider. (iv) the standard weekly fee is reviewed annually by the provider, who shall give written notice of any change in fees. (v) Silver Oaks standard weekly fee includes accommodation and 24-hour a day person centered personal care, as well as emergency escorts and chaperoning to health care professionals, food and drink 24 hours a day, 3 hot meals a day, laundry, fully furnished rooms, access to all up-to-date equipment, services and facilities such as TV, telephone points and WIFI. In house entertainment is often provided free of charge while day trips are also arranged but will usually be subject to additional charges. This helps cover the cost of staffing and transport; (vi) Fee's do not include chiropody, hairdressing, opticians, private health services, new clothing, newspapers, spirits, cigarettes, TV, radio, BT phone lines or toiletries; (vii) Repeat appointments or non-emergency escorts or chaperoning maybe subject to a charge and will be discussed on an individual basis.
These prices are only a guideline, please contact Silver Oaks Residential Care Home to find out the exact price for your requirements.
Contact Silver Oaks Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
Contact Silver Oaks Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
Visitors always welcome. Open visiting policy at Silver Oaks so friends and family may visit residents at any time convenient to them.
Parking at the rear and side of the building, accessed through entrance and exit points off Silver Street at the front of the building also easy pick-up and drop-off points at the front of the building.
Silver Oaks Residential Care Home has a Review Score of 9.3 (9.314) out of 10, based on 7 reviews in the last 2 years.
Over all time Silver Oaks Residential Care Home has 19 reviews.
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The home is always clean and smells fresh. The residents' clothing and bedding are washed regularly and as items are labelled, they do not end up wearing other peoples' clothes; an important consideration when you have had to move away from home and looking after yourself.
The residents are very well fed. Meals are regular and well presented. Individual requests are always met willingly and the cook is excellent.
Being situated in a listed building does present a few problems but the staff work hard to overcome them but there can occasionally be an issue with mobility around the building that would not be encountered in a purpose-built home.
Overall - excellent care
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The Review Score of 9.3 (9.314) out of 10 for Silver Oaks Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
(1) Room 14 - Upstairs with no ensuite facilities | (2) Room 13 - Upstairs, ensuite facilities | Note that all rooms include TV and telephone points, as well as WIFI access. Communal rooms include a quiet lounge, TV lounge, dining room and family room as well as our beautiful cottage garden.
Johnann's vision for Silver Oaks is to keep its boutique ethos, which is part of what makes it so special. The caring staff, the homely feel and the way everyone is one big family. She is passionate about making the home a lovely place to live, visit and work. It will mean adapting and developing the care home to meet the need of residents, empowering staff, promoting residents independence and dignity as well as continually improving the care provided.
Having been in the care sector for over 11 years, Jo brings a wealth of knowledge and experience from many different specialisms. Starting out at St Georges Court Care Home in Cambridge she experienced nursing care, residential care, dementia and respite care. A move to Addenbrookes (Cambridge University Hospital) saw her working in the major trauma centre in critical care, intensive care and neurocritical care units.
Then a move away from Cambridge gave her an opportunity to secure a senior care position at Castle Donington Care Home in Derbyshire where she worked with individuals in behaviour that challenges unit. In October 2018, Jo joined the senior care team at Silver Oaks. Having completed her Health and Social Care Levels 2 and 3 she successfully completed our "Lead to Succeed" course and became Assistant Manager. It was then only a short matter of time before she was promoted to Registered Manager in October 2021.
Jo continues to study around her day-to-day management as she now works towards her Level 5 Diploma in Health and Social Care Management. Leading by example, she encourages all staff to develop their own skills and knowledge through higher education learning and training courses to help Silver Oaks develop a highly-skilled workforce.
In her role as administrator, Adele provides office support to residents, families, staff and management which is vital for the smooth running of Silver Oaks.
Qualified in Human Resource Practice and Management, Jordana is an Associate Member of the Chartered Institute of Personnel and Development (CIPD). She is responsible for staff recruitment, selection, appraisal, development, training and understanding and implementing employment legislation, policy and procedure.
Sharon is one of our dedicated Senior Carers here at Silver Oaks, bringing warmth, compassion, and a wealth of experience to our team. She plays a vital role in supporting both residents and colleagues, ensuring the highest standards of care are maintained every day.
Amie is a valued Senior Carer at Silver Oaks, known for her professionalism, empathy, and dedication. With extensive experience in care, she provides outstanding support to our residents while guiding her fellow team members. Her commitment ensures that every individual receives the respect, comfort, and high-quality care they deserve.
With a genuine passion for helping others, Marie plays a vital role in supporting our residents with their daily needs and ensuring they feel valued, respected, and comfortable every day.
As a Carer, Marie provides person-centred care with kindness and patience — whether it’s assisting with personal care, sharing a chat and a smile, or helping residents take part in their favourite activities. She takes great pride in making a positive difference in the lives of others and creating a warm, homely environment for everyone.
As a valued Carer at Silver Oaks, Claire is committed to delivering exceptional, person-centred care. She supports residents with their daily routines while promoting independence, confidence, and well-being. With her calm approach and genuine compassion, Claire helps create a safe, welcoming environment where residents feel supported and cared for at all times.
Caring and compassionate, Ann takes great pride in supporting residents with both professionalism and kindness. She builds meaningful relationships based on trust and respect, ensuring that everyone feels listened to and valued. Her gentle approach and friendly nature help make Silver Oaks a comforting and happy place to live.
Maxine is one of our dedicated Night Carers here at Silver Oaks, providing comfort, care, and reassurance to our residents throughout the night. With her calm and compassionate nature, Maxine ensures that everyone feels safe, supported, and well looked after while the rest of the home sleeps.
Working nights takes a special kind of person, and Maxine brings both professionalism and kindness to every shift — whether it’s offering a listening ear, assisting with care needs, or simply making sure residents enjoy a peaceful night’s rest. She works closely with the night team to maintain the same high standards of care and warmth that our home is known for, 24 hours a day.
As one of our trusted Night Carers, Sandra plays an essential role in providing quality care and reassurance while the home rests. She approaches her work with patience, kindness, and a deep understanding of each resident’s needs. Whether offering assistance, providing comfort, or simply being there for a friendly chat, Sandra helps create a peaceful and supportive atmosphere throughout the night.
Judith is a valued member of our team, working hard behind the scenes to keep our home clean, comfortable, and welcoming for everyone. With great attention to detail and a caring attitude, she ensures that every room and communal area is maintained to the highest standard, helping to create a safe and pleasant environment for our residents.
As a Housekeeper, Judith takes pride in making sure our residents feel at home — from fresh linens and tidy rooms to a bright and cheerful atmosphere throughout the home. She always brings a friendly smile and kind word to everyone she meets, making a real difference to the day-to-day lives of those in our care.
Dawn is one of our wonderful cooks here at Silver Oaks, where she prepares delicious, wholesome meals that bring comfort and joy to our residents every day. With a passion for traditional home-style cooking and a focus on nutritious, well-balanced dishes, Dawn ensures that every meal is both tasty and tailored to individual dietary needs.
From hearty breakfasts to comforting desserts, Dawn takes pride in creating meals that make our residents feel right at home.
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