85 Lutterworth Road, Aylestone, Leicester LE2 8PJ
Group: Pineview Care Homes Ltd
Person in charge: Dinesh Raja (Manager)
Local Authority / Social Services: Leicester City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Polish
Single Rooms: 17
Shared Rooms: 1
Rooms with ensuite WC: 15
Weekly Charges Guide: Personal Care Single £490 – £550 (These prices are only a guideline, please contact Silver Birches to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Silver Birches is Located on the main Lutterworth Road with easy access and bus service into the city centre. There are excellent amenities nearby including shops and a church.
No restrictions on visiting, however, please avoid meal times as these are as important as medication rounds
On site car parking for 8 cars
Latest Care Quality Commission* Report on Silver Birches: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Silver Birches has a Review Score of 8.2 (8.172)
The Review Score of 8.2 (maximum of 10) for Silver Birches is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Silver Birches in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.909 for Silver Birches is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.263 Points relating to the number of positive Reviews for Silver Birches is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Robin E (Husband of Resident) on Tuesday 31 January 2017. Relates to January 2017.
This home is very clean.
The staff are very efficient and look after the in mates so well.
The food is really nice and the care is brilliant.
They treat her with dignity and they treat me the same.
She is wanted there and loved.
How likely would you be to recommend Silver Birches? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no Care Home Idol entrants who have performed at Silver Birches