Manton Hall

It means so much to our family that our mother is safe and well cared for by the staff who are all extremely patient and kind. Mum has settled well and it's always evident when visiting mum she and all the residents needs are met individually.

My mum was a resident at Manton Hall for over 2 years and sadly recently passed away. As I live in Australia it has been very important for me to still feel connected to Mum and able to talk and see her. The staff were always more than helpful to facilitate this which was so helpful and very much appreciated. I recently travelled back to the UK as Mum's health deteriorated. During my time there I was able to witness the kindness, compassion and care and dignity the staff showed to Mum and my family. I will be forever grateful to the whole team.

Having worked as an NHS nurse for over 33 years, I know that compassion & respect for others are things which cannot be taught & all the staff here show this every day in the way they care for residents & protect their dignity. However long or short Mum's life is, I will always be glad that I picked such a lovely place for her to be cared for.

The activity lady has asked loads of questions about my dad to make sure he has homely things around him. His mobility is monitored and he always has a cater with him. He likes to look smart and does every day.

My mother has now been a resident at Manton Hall for the past 18 months, during this time the care has been continuously excellent, every time I visit (no appointments just turn up) I can see my mother is clean well dressed as well as the other residents, my mother can be difficult due to dementia the staff treat her with kindness and respect, Manton is like a big family, I have felt supported by the staff as it is a worry when a loved one goes into a care home. Due to the kindness of everyone at Manton, I know this is the right place for my mother. I can't recommend Manton Hall enough.

Thank you so much to everyone at Manton Hall for making this difficult time a little easier.

There has been a huge turnabout in her mood, she is happy once again! Looking forward to the future.

Our family are happy that we chose Manton as Mum's care home.

Amazing staff and care at Manton Hall. They keep me updated on any issues and you can visit whenever and always made welcome. I have visited many homes and this is the best. The management appears to really look after their staff and this reflects. They all seem so happy in their jobs! Also, the residents always tell me how happy they are and love being there. It’s a pleasure to see! They do lots of activities weekly and share with family through social media. It’s really reassuring to see our loved one cared for so well. The food always looks excellent and the residents always say this and have a great choice. They even do a pack-up for people if they have a hospital appointment. There is always plenty of staff and you don’t see people waiting for toileting like I’ve seen in previous care homes. My mother-in-law is always clean dressed well and cared for. They assist with feeding her as her appetite is so low now. I honestly believe they deserve this award! Well done.

I can't thank everybody enough for all the hard work they do.

My dad has been at Manton Hall for nearly a year now and in his own words 'they feel like family to me'. What better review could you ask for! Every single member of staff from housekeeping, kitchen, right through to management gives 100% in everything they do. They are very genuine, caring people and my dad could not be looked after any better.

My grandad seems very happy and cared for at Manton Hall. The engagement he gets there means he is busy and this is keeping his mind active. As a family, we are welcomed and looked after when we visit.

My husband is my world and he could not be in a better place than this, he thinks he's with family - so I cannot thank them enough for what they all do. I sleep well at night now knowing he is happy and well looked after. My grateful thanks to all of then including the cleaners and chefs.

We have found the staff so accommodating, and nothing is too much trouble for them.

Her room is kept beautifully clean and tidy, and she was able to take many of her own furnishings with her making her room very personal to her. Food is an important part of life at Manton, and it is home cooked and plentiful.

We moved my mother to Manton Hall from East Sussex in June so she would be closer to my sister and I. The manager of the home was very helpful and made the process much easier than expected. My mother has a beautiful room overlooking the garden, which she loves. I visit weekly, and the staff are exceptionally friendly and engaging. My mother suffers from dementia, but is generally bright and happy, and says she feels very spoilt at the home, and that the staff are very attentive. We really couldn't have asked for a better home for my mother. Thank you to all the staff at Manton Hall for looking after my mother so well.

My brother-in-law is a stroke victim and has been resident for 2 years. It has been a very difficult time for the care home and staff as they tried to provide the best possible service in the face of staff shortages and the Covid pandemic. Manton's record of keeping Covid out of Manton Hall for so long should be a major source of pride for all. My brother-in-law's condition means that he is not an easy individual to deal with but throughout I have been grateful for the efforts of the Manton Hall staff to care for him. My only concern has arisen recently and relates to management's response in regard to medically appropriate transport for hospital visits. National constraints on ambulance availability have prevented my brother-in-law from attending several medical appointments. The lack of availability of NHS transport is beyond the control of Manton Hall, however the circumstances were foreseeable and alternative arrangements could have been proactively put in place.

Food also looks good.

All staff appear caring, and friendly and give the time when available. Able to receive updates on mums condition when I phone. The home is always warm and clean and appears adequately staffed. Sometimes more detailed information would be useful, although I understand this takes time and coordination.

Activities are available and external outings are starting up now, and despite my husband's mobility problems and needs, he is being included. We have been able to personalise his room. I have given 4 stars for facilities as he does not have ready access to a shower.